Manufacturers Struggle to Bridge Skills Gap Amid Talent Shortage

Manufacturers Struggle to Bridge Skills Gap Amid Talent Shortage

A Manpower Group report highlights the talent shortage in the smart manufacturing sector and proposes strategies to address it. These include building a holistic human resources strategy, updating work models, strengthening collaborative talent ecosystems, retaining key personnel, and innovating recruitment strategies. Companies need to take proactive steps to cultivate a skilled smart manufacturing workforce and gain a competitive edge in the future. Addressing the talent gap is crucial for success in this rapidly evolving industry, requiring a multifaceted approach to attract, develop, and retain the necessary expertise.

01/29/2026 Logistics Industry Insights
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Latin America Boosts Customs Valuation Skills in Guatemala Summit

Latin America Boosts Customs Valuation Skills in Guatemala Summit

The inaugural Regional Certification Workshop for Spanish-speaking Customs Valuation Experts was successfully held in Guatemala. It brought together customs officials from various countries to enhance their professional skills and certify them as expert trainers. The workshop established a regional expert working group to review and update WCO training materials, promoting experience exchange and knowledge sharing within the region. This initiative injects new vitality into the field of customs valuation in the Americas and the Caribbean.

02/02/2026 Customs Knowledge
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Coze Launches 20 Skills to Automate Workflows Boost Productivity

Coze Launches 20 Skills to Automate Workflows Boost Productivity

Kooza 2.0 introduces the Skill feature, allowing users to encapsulate repetitive workflows into automated skills, such as generating holiday posters with one click. This article details the underlying logic of Skills and two creation methods, emphasizing the importance of running the process first before encapsulation. It also explores potential applications of Skills in areas like weekly reports, planning, and scriptwriting, aiming to help users improve work efficiency by automating tasks and leveraging AI capabilities. The goal is to streamline workflows and boost overall productivity.

02/03/2026 Logistics Industry Insights
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Burkina Faso Customs Boosts Skills to Speed Tariff Reform

Burkina Faso Customs Boosts Skills to Speed Tariff Reform

With the support of the WCO MADAO project, Burkina Faso Customs organized a project management training course to enhance the project management capabilities of customs officials, aiming to better implement customs modernization reforms. The training covered key areas such as project organization, governance, and lifecycle. Through a combination of theory and practice, it helped customs establish its own project management methodology, improve project success rates and resource utilization efficiency, and ultimately promote customs modernization. The training aimed to equip officials with the skills to effectively manage and deliver modernization projects.

02/03/2026 Customs Knowledge
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WCOSKKU Scholarship Boosts Customs Data Skills in Developing Nations

WCOSKKU Scholarship Boosts Customs Data Skills in Developing Nations

The World Customs Organization (WCO), in collaboration with Sungkyunkwan University in Korea, has launched a scholarship program in data analysis for customs officials from developing countries. This program aims to cultivate data analysis experts by enhancing their skills and cultural awareness through online and offline courses, practical projects, and cultural excursions. The initiative supports customs administrations in leveraging data-driven insights to improve management practices in the data era. It focuses on building capacity within developing nations to effectively utilize data for enhanced customs operations and decision-making.

02/03/2026 Customs Knowledge
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West Africa Enhances Customs Skills with Origin Rules Training

West Africa Enhances Customs Skills with Origin Rules Training

The World Customs Organization (WCO) and Japan International Cooperation Agency (JICA) are jointly advancing the Rules of Origin 'Pool of Trainers' project in West Africa. A workshop held in Abidjan, Côte d'Ivoire, aimed to enhance the capacity of West African customs administrations in implementing rules of origin. The initiative focuses on developing experienced trainers and establishing a sustainable training system to facilitate trade and economic development within the African Continental Free Trade Area (AfCFTA).

02/03/2026 Customs Knowledge
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Haiti Dominican Republic Boost Customs Skills in WCO Workshop

Haiti Dominican Republic Boost Customs Skills in WCO Workshop

The WCO trained customs officers in Haiti to enhance their valuation capabilities. This initiative aimed to strengthen customs valuation practices, ensuring revenue security and promoting fair trade. Furthermore, the program fostered cooperation between Haiti and the Dominican Republic, encouraging regional collaboration in customs administration. By building capacity and promoting regional partnerships, the WCO contributes to the sustainable development of Haiti and the wider Caribbean region, facilitating legitimate trade and combating illicit activities. The focus on valuation is crucial for accurate revenue collection and a level playing field for businesses.

02/03/2026 Customs Knowledge
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Madagascar Customs Boosts Classification Skills for Advance Ruling System

Madagascar Customs Boosts Classification Skills for Advance Ruling System

The World Customs Organization (WCO) held a capacity building workshop in Madagascar to enhance customs officers' skills in goods classification and lay the groundwork for the implementation of an advance ruling system. Funded by the EU-WCO Africa Coordination Programme, the workshop aimed to support the Madagascar Customs in establishing an advance ruling mechanism and promoting trade facilitation. The initiative is expected to improve the predictability and efficiency of customs procedures, ultimately benefiting businesses and contributing to economic growth.

02/05/2026 Customs Knowledge
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Yangshan Port Guide for Freight Forwarding Beginners

Yangshan Port Guide for Freight Forwarding Beginners

This article, inspired by a question from a new freight forwarder (acao1979), delves into the operational procedures and key considerations for secondary entry into Yangshan Port. It provides guidance for new freight forwarders on how to quickly develop their skills. The article details essential foundational knowledge, practical experience, communication skills, and a positive learning attitude required for success. It also recommends the Jiyun Baodian forum as a valuable platform for learning and exchanging information with other professionals in the industry.

08/22/2025 Logistics Encyclopedia
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New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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