Gambia Revenue Authority Upgrades HR Systems with WCO Aid

Gambia Revenue Authority Upgrades HR Systems with WCO Aid

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, supports the Gambia Revenue Authority (GRA) in modernizing its Human Resource Management (HRM). GRA is pioneering a competency-based HRM approach in West and Central Africa, reviewing and refining key tools such as job catalogs and competency frameworks. This initiative aims to build a highly qualified tax workforce, improve operational efficiency and service delivery, and contribute significantly to national economic development. The focus is on creating a sustainable and effective HRM system within the GRA.

01/20/2026 Customs Knowledge
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Sierra Leone Adopts Competencybased HR System for Revenue Authority

Sierra Leone Adopts Competencybased HR System for Revenue Authority

With WCO assistance, the Sierra Leone National Revenue Authority implemented HR reforms based on a competency model. This initiative aims to optimize recruitment, training, and performance management processes. By focusing on clearly defined competencies, the reform seeks to enhance organizational effectiveness and improve the overall performance of the revenue authority. The competency model serves as a framework for developing and evaluating employees, ensuring that they possess the necessary skills and knowledge to effectively perform their duties. Ultimately, this leads to improved revenue collection and a more efficient tax system.

01/20/2026 Customs Knowledge
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2026 Competencybased Training Aims to Improve Dangerous Goods Handling

2026 Competencybased Training Aims to Improve Dangerous Goods Handling

This paper delves into the 2026 version of the Dangerous Goods Training Program (DGTP), emphasizing the critical role of Competency-Based Training and Assessment (CBTA) in enhancing employee skills and reducing accident risks. The article elaborates on the CBTA framework's training design, competency models, and assessment systems. It also explores the practical application of the 2026 DGTP, aiming to provide companies with a reference for improving dangerous goods safety management. The focus is on ensuring personnel possess the necessary skills and knowledge to handle dangerous goods safely and effectively.

01/20/2026 Logistics Encyclopedia
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Serbian Customs Adopts Wcos Competencybased HR Model

Serbian Customs Adopts Wcos Competencybased HR Model

The World Customs Organization (WCO) conducted a Competency-Based Human Resource Management (CBHRM) workshop for the Serbian government, aiming to enhance human resource management and promote customs modernization within Serbian Customs. The workshop covered strategic HRM, HRM systems, the CBHRM framework, and project management. This initiative supports Serbian Customs in building a talent-driven organization.

01/05/2026 Customs Knowledge
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WCO Enhances Jordan Customs with Advanced Training Program

WCO Enhances Jordan Customs with Advanced Training Program

The WCO assisted Jordan Customs in establishing an internal trainer team to enhance training capabilities. A competency-based approach was adopted to support customs modernization. Data analysis was used to evaluate the effectiveness of the training and optimize resource allocation. This initiative strengthens Jordan Customs' ability to deliver effective training programs and contribute to regional and international customs cooperation.

01/05/2026 Customs Knowledge
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New IATA Guide Cuts Airline Costs Via Maintenance Optimization

New IATA Guide Cuts Airline Costs Via Maintenance Optimization

The IATA's 'Aircraft Maintenance Optimization Guidelines' provide airlines with a comprehensive roadmap for tailoring maintenance programs based on the latest industry best practices and standards. This helps optimize maintenance processes, reduce operational costs, improve aircraft availability, and achieve sustainable development. The guidelines cover three core areas: maintenance program optimization, aircraft health monitoring and reliability programs, and competency-based maintenance training. By implementing these guidelines, airlines can enhance efficiency and ensure compliance while minimizing expenses and maximizing the lifespan of their aircraft.

01/07/2026 Logistics Industry Insights
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Gambia Customs Modernizes with Wcos Reform Initiative

Gambia Customs Modernizes with Wcos Reform Initiative

The World Customs Organization (WCO), through the WACAM project, supports the Gambia Revenue Authority (GRA) in implementing a competency-based modern Human Resource Management (HRM) system. This project aims to enhance talent selection, development, and motivation mechanisms within Gambian Customs, thereby improving its efficiency and competitiveness, and injecting new impetus into Gambia's economic development. The project team has finalized key HRM tools and received training in communication and change management.

01/07/2026 Customs Knowledge
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IATA Launches Digital Training for Air Cargo Safety Compliance

IATA Launches Digital Training for Air Cargo Safety Compliance

IATA introduces digital dangerous goods compliance training, updating regulatory knowledge, enhancing skills, and reducing transportation risks. This includes instructor competency-based courses, ensuring trainers are equipped to deliver effective and up-to-date instruction. The training aims to improve safety and adherence to regulations in the handling and transport of hazardous materials by air. This digital format allows for easier access and more flexible learning, contributing to a more secure and compliant air cargo industry.

12/30/2025 Logistics Encyclopedia
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Mali Customs HR System Sets Benchmark for West Africa

Mali Customs HR System Sets Benchmark for West Africa

With the support of the World Customs Organization, Mali Customs successfully implemented a competency-based human resources management system. Through broad participation and high-level support, they optimized recruitment, training, and performance management. This experience provides a valuable reference for other developing countries, emphasizing the importance of high-level commitment, broad participation, and a gradual approach. The goal is to enhance the professionalism of the customs workforce and contribute to national economic development.

01/26/2026 Customs Knowledge
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Aviation Industry Adopts Competencybased Dangerous Goods Training

Aviation Industry Adopts Competencybased Dangerous Goods Training

This paper explores competency-based training and assessment for the air transport of dangerous goods, aiming to enhance safety and efficiency. It provides practical operational guidelines for corporate training programs. The focus is on ensuring personnel possess the necessary skills and knowledge to handle dangerous goods safely and in compliance with regulations. This approach contributes to a safer and more secure aviation environment by promoting a culture of competence and continuous improvement in dangerous goods handling practices.

01/16/2026 Logistics Encyclopedia
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