WCO Backs Sudan Customs in HR Management Reform

WCO Backs Sudan Customs in HR Management Reform

At the request of Sudanese Customs, the World Customs Organization (WCO) provided support for modernizing its human resource management. Through workshops and remote assistance, the WCO helped Sudanese Customs build a modern, competency-based HR management system. This system aims to enhance talent attraction, improve employee performance, optimize talent allocation, and strengthen organizational competitiveness, ultimately contributing to the modernization of Sudanese Customs. The project focused on developing a framework that aligns HR practices with the strategic goals of the organization.

01/05/2026 Customs Knowledge
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EMCCA Customs College Overhauls Strategy with WCO Backing

EMCCA Customs College Overhauls Strategy with WCO Backing

The World Customs Organization (WCO) assisted the Inter-State School for Customs of the Economic and Monetary Community of Central Africa (ISSC-CEMAC) in reshaping its development strategy, aiming to modernize its training system through capacity building. The WCO's diagnostic assessment provided recommendations for ISSC improvements, and a new development strategy was jointly formulated to enhance the professional competence of regional customs officers and promote trade facilitation. The focus is on strengthening the ISSC's role as a key training hub for customs administrations in the CEMAC region.

01/05/2026 Customs Knowledge
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Mauritius Revenue Authority Upgrades HRM After WCO Review

Mauritius Revenue Authority Upgrades HRM After WCO Review

The World Customs Organization conducted a diagnostic review of the Mauritius Revenue Authority's (MRA) human resource management system to support the MRA in establishing a modern and transparent HRM system. The review team proposed competency-based recommendations for improvement, which the MRA intends to actively adopt to enhance its human resource management capabilities and support its tax administration functions. This initiative aims to strengthen the MRA's ability to attract, retain, and develop skilled personnel, ultimately improving the efficiency and effectiveness of tax collection and compliance.

01/05/2026 Customs Knowledge
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Qatar Customs Enhances Workforce Training for Global Edge

Qatar Customs Enhances Workforce Training for Global Edge

To enhance competitiveness, Qatar Customs invited the WCO to conduct a workshop focused on improving management capabilities and optimizing talent planning, development, and performance evaluation. Participants learned the importance of competency-based job descriptions through the WCO framework and recognized the crucial role of fostering a positive work environment. Moving forward, Qatar Customs will deepen its collaboration with the WCO to continuously improve its human resource management practices. The workshop aimed to equip managers with the necessary skills and knowledge for effective leadership and employee development.

12/30/2025 Customs Knowledge
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Amazon Sellers Weigh Crossborder Training Costs and Benefits

Amazon Sellers Weigh Crossborder Training Costs and Benefits

This article provides an in-depth analysis of the cost structure of Amazon cross-border e-commerce training. It compares the advantages and disadvantages of online and offline training methods and offers advice on selecting a training institution. The aim is to help readers make informed decisions and lay a solid foundation for their cross-border e-commerce journey. The article helps navigate the complexities of training options and make the best choice based on individual needs and budget.

01/04/2026 Logistics Industry Insights
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Essential Guidelines for Hazardous Materials Transportation

Essential Guidelines for Hazardous Materials Transportation

The transportation of dangerous goods involves strict operational procedures and documentation requirements. Booking must be made at least 10 working days in advance, submitting necessary documents, including the power of attorney, hazardous material assessment results, and technical specifications, ensuring the information is detailed and accurate. Additionally, attention must be paid to packaging, labeling, and training requirements to avoid issues during transport.

07/18/2025 Logistics Encyclopedia
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Lesotho Revenue Authority Modernizes Talent Management for Efficiency

Lesotho Revenue Authority Modernizes Talent Management for Efficiency

The Lesotho Revenue Authority (LRA) is implementing a competency-based human resource management system in collaboration with the World Customs Organization (WCO) to enhance operational efficiency and tax revenue. WCO workshops and capacity-building support are helping LRA staff acquire modern HR management skills and develop action plans. With strong commitment from LRA leadership, talent management is poised to be a key driver in the tax department's transformation. This initiative signifies a significant step towards modernizing the LRA and improving its ability to meet its revenue collection goals.

01/05/2026 Customs Knowledge
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Japan Fund Enhances Fiji Customs Training

Japan Fund Enhances Fiji Customs Training

Sponsored by the Japan Customs Cooperation Fund, Fiji hosted a sub-regional HS Harmonized System training course aimed at enhancing the commodity classification skills of customs officers from Pacific Island countries. The training emphasized practical application and communication. It recommended that countries continuously strengthen capacity building, improve classification infrastructure, introduce advance ruling systems, and enhance internal and cross-border communication to promote regional trade development. The course focused on improving skills to correctly classify goods under the HS system.

12/30/2025 Customs Knowledge
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Seychelles Customs Adopts Digital Training Modernization

Seychelles Customs Adopts Digital Training Modernization

With the support of the World Customs Organization (WCO), Seychelles Customs successfully developed and implemented a customized digital training strategy. By introducing blended learning models and e-learning platforms, the professional skills of customs officers and their ability to address modern customs challenges have been effectively enhanced, injecting strong momentum into customs modernization. This case provides valuable lessons for other developing countries, showcasing a practical approach to leveraging digital tools for capacity building and improving customs operations.

12/30/2025 Customs Knowledge
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