Azerbaijan Expands AEO Program to Facilitate Silk Road Trade

Azerbaijan Expands AEO Program to Facilitate Silk Road Trade

The World Customs Organization (WCO) is supporting Azerbaijan Customs in accelerating its Authorized Economic Operator (AEO) program, aiming to enhance supply chain security and improve trade efficiency. Through capacity-building workshops and the development of Mutual Recognition Agreements (MRAs), Azerbaijan is poised to better leverage its strategic geographic location as a key node on the 'Silk Road' to foster economic development. This initiative seeks to streamline customs procedures and promote a more secure and efficient trading environment for businesses operating in and through Azerbaijan.

01/26/2026 Customs Knowledge
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Saudi Arabia Boosts Customs Efficiency with Wcobacked AEO Program

Saudi Arabia Boosts Customs Efficiency with Wcobacked AEO Program

A World Customs Organization (WCO) expert team recently visited Saudi Arabia to provide AEO system capacity building training to the Saudi ZATCA. The training focused on key elements such as the SAFE Framework of Standards, risk management, and Mutual Recognition Agreements (MRAs). This initiative aims to assist Saudi Customs in optimizing AEO implementation, enhancing trade facilitation, and promoting economic diversification. By strengthening its AEO program, Saudi Arabia can improve efficiency, security, and predictability in its customs procedures, ultimately contributing to a more competitive and attractive business environment.

01/26/2026 Customs Knowledge
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Guyana Upgrades Customs System to Boost Trade with WCO Aid

Guyana Upgrades Customs System to Boost Trade with WCO Aid

The World Customs Organization (WCO) supports Guyana's customs modernization through the 'Accelerated Trade Facilitation Programme,' focusing on strengthening the Post Clearance Audit (PCA) system and implementing the Authorized Economic Operator (AEO) program. With support from the UK, the initiative aims to streamline customs procedures, enhance supply chain security, and boost Guyana's international trade competitiveness. The program emphasizes efficient and secure trade practices, contributing to economic growth and regional integration by fostering a more reliable and predictable trade environment.

01/30/2026 Customs Knowledge
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Bolivia Expands Customs AEO Program with Regional Insights

Bolivia Expands Customs AEO Program with Regional Insights

Bolivian Customs gained insights into the practices and challenges of AEO program implementation through experience sharing with Colombia, Mexico, and Uruguay, aiming to optimize its own AEO program. The analysis focuses on the characteristics of the AEO programs in these three countries, explores the opportunities and challenges faced by Bolivia, and proposes recommendations for future development. It emphasizes that the WCO will continue to provide technical support to help Bolivia improve trade facilitation and enterprise competitiveness. The ultimate goal is to enhance Bolivia's AEO program and contribute to smoother international trade.

02/03/2026 Customs Knowledge
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Bolivia Boosts Customs Efficiency Through AEO Program

Bolivia Boosts Customs Efficiency Through AEO Program

Bolivian Customs sought to enhance its AEO program by learning from the experiences of Colombia, Mexico, and Uruguay Customs through a "cloud dialogue." This article delves into the concept and importance of AEO, sharing the three countries' experiences in organizational structure, communication, and operational strategies. It also looks ahead to the future role of AEO in global trade, emphasizing its significance for corporate reputation and national competitiveness. The collaborative approach highlights the value of international cooperation in improving customs procedures and promoting efficient trade practices.

02/05/2026 Customs Knowledge
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Kenya Boosts Trade Efficiency with Wcobacked Customs Program

Kenya Boosts Trade Efficiency with Wcobacked Customs Program

The World Customs Organization (WCO) conducted an AEO awareness campaign for the Kenya Revenue Authority (KRA) and its partner agencies. The initiative aimed to disseminate AEO knowledge, share best practices, promote mutual recognition, and plan for future development. By deeply analyzing the WCO SAFE Framework, strengthening risk management principles, and designing a mutual recognition framework, the campaign supports Kenyan Customs in creating an efficient and secure international trade environment and enhancing its international competitiveness. This initiative is crucial for Kenya's trade facilitation efforts and global economic integration.

02/05/2026 Customs Knowledge
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Amazon Launches 72hour Seller Safety Net Program

Amazon Launches 72hour Seller Safety Net Program

Amazon introduces the "Account Health Assurance" program, offering eligible sellers a 72-hour "golden window" to proactively address issues and prevent account deactivation by working with Amazon. Sellers must meet criteria such as account health rating, maintain communication, and actively cooperate. This program doesn't guarantee absolute protection; compliant business practices remain crucial for maintaining a healthy Amazon account. It's designed to provide a safety net and encourage proactive problem-solving rather than a complete shield against policy violations.

12/30/2025 Logistics Industry Insights
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Carleton University IATA Launch Air Transport Policy Certificate

Carleton University IATA Launch Air Transport Policy Certificate

The Air Transportation Principles and Policy Professional Certificate program, a collaboration between IATA and Carleton University, aims to provide professionals with a comprehensive understanding of governmental policies impacting civil aviation. Through five online courses, the program enhances participants' influence within the industry, cultivates public sector insights, and fosters private sector advantages, ultimately enabling greater success in the field of aviation policy. This program is designed to equip individuals with the knowledge and skills necessary to navigate the complex landscape of aviation regulations and contribute effectively to the industry's development.

11/03/2025 Logistics
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WCO Launches Online AEO System to Boost Trade Efficiency

WCO Launches Online AEO System to Boost Trade Efficiency

The World Customs Organization (WCO) has launched a new online AEO Information Query System (OAC), replacing traditional paper compilations. This system offers advantages such as dedicated access, structured information, multi-dimensional analysis, and standardized data management. The OAC aims to improve the efficiency and quality of AEO information management, promoting global trade security and facilitation. WCO members and the private sector have expressed high appreciation for the system and look forward to its future development.

12/30/2025 Customs Knowledge
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New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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