Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Bosnia Strengthens Customs IP Protections Against Counterfeits

Bosnia Strengthens Customs IP Protections Against Counterfeits

A workshop on Intellectual Property Rights (IPR) protection was held in cooperation between the World Customs Organization (WCO) and the Indirect Taxation Authority of Bosnia and Herzegovina (ITA BiH). The aim was to enhance the capacity of Bosnian customs officers in combating counterfeit goods. The workshop covered legal and regulatory learning, IPM platform application, promotion of public-private partnerships, and strengthening customs control capabilities. This is significant for improving the fight against counterfeiting in Bosnia and Herzegovina and the wider region.

12/30/2025 Customs Knowledge
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Amazon Brand Registry A Guide to Protecting Your Brand

Amazon Brand Registry A Guide to Protecting Your Brand

This article provides an in-depth analysis of the complete Amazon Brand Registry process. From registering a seller account to activating brand tools, it offers detailed steps and important considerations to help you efficiently complete the registration. By doing so, you can gain access to the powerful brand protection tools offered by the platform, build a strong brand defense, and safeguard your rights. This guide aims to help sellers navigate the intricacies of brand registry and leverage its benefits on Amazon.

12/30/2025 Logistics Encyclopedia
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Amazon FBA Storage Limits Pressure Sellers Disrupt Supply Chains

Amazon FBA Storage Limits Pressure Sellers Disrupt Supply Chains

Recently, Amazon FBA storage limits have drastically decreased, posing inventory and out-of-stock risks for sellers. Analysis suggests this may be to improve sales velocity or promote Amazon's logistics services. Simultaneously, Amazon updated its supply chain standards, emphasizing worker rights, environmental protection, and data security. Sellers should improve sales velocity, diversify warehousing, refine operations, and ensure compliance to effectively address these challenges. This includes optimizing inventory management, exploring alternative fulfillment options, and adhering to ethical and sustainable business practices.

01/06/2026 Logistics
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Ebay Australia Introduces Seller Protections During Rail Delays

Ebay Australia Introduces Seller Protections During Rail Delays

Australian railways were disrupted due to extreme weather. In response, eBay has introduced a seller protection policy to mitigate the impact of logistics disruptions and safeguard seller rights. This policy covers late shipment rate, defects, 'item not received' disputes, negative and neutral feedback, and seller standards defects. To be eligible, sellers need to upload valid tracking information promptly. This measure aims to alleviate the burden on sellers affected by the weather-related logistical challenges and ensure fair treatment during this period.

01/06/2026 Logistics
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Amazon Sellers Protest Suspensions Over Pricing Target Copycats

Amazon Sellers Protest Suspensions Over Pricing Target Copycats

Amazon sellers facing account suspension due to "low prices" have sparked controversy, raising questions about platform rules. To combat unauthorized listings, some sellers resort to extreme measures, such as "wreath curses," which backfire. Sellers should explore multi-channel operations, seek legal protection, and improve product quality. Platforms need to balance seller rights with market order, creating a fair competitive environment. The recent account suspensions highlight the ongoing challenges and complexities within the Amazon marketplace for cross-border e-commerce businesses.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Face Malicious Takedowns Amid Holiday Rush

Amazon Sellers Face Malicious Takedowns Amid Holiday Rush

Amazon US sellers of popular Christmas products are facing a wave of malicious takedowns, leading to copyright extortion and sales losses. This article analyzes the reasons behind the frequent malicious complaints and provides sellers with strategies to cope. It also calls on the platform to strengthen supervision, create a fair competitive environment, and protect the rights and interests of sellers. The situation highlights the need for better IP protection mechanisms and proactive measures to combat fraudulent claims on the Amazon marketplace.

12/29/2025 Logistics Industry Insights
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Ecommerce Sellers Face Trademark Risks Over 100 Claims

Ecommerce Sellers Face Trademark Risks Over 100 Claims

US company Saule, LLC, as the trademark holder of "100%", has initiated another round of rights protection, posing an infringement risk to cross-border e-commerce sellers. This article provides an in-depth analysis of the "100%" trademark application and its enforcement activities. It also offers comprehensive strategies for sellers to mitigate infringement risks and ensure compliance, including self-inspection, trademark search, monitoring industry trends, and seeking legal advice. The aim is to help sellers avoid infringement and achieve compliant operations.

12/30/2025 Customs Knowledge
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Intelligent Logistics Dual Enhancement of Digital Innovation and Consumer Experience

Intelligent Logistics Dual Enhancement of Digital Innovation and Consumer Experience

As customer expectations for shopping experiences continue to rise, the logistics industry is embracing challenges through various digital innovations, including automated warehousing, smart scheduling, and the application of IoT technology. These efforts aim to enhance operational efficiency and customer satisfaction, achieving seamless integration between online and offline channels. Such changes not only improve the customer experience but also strengthen market competitiveness.

07/23/2025 Logistics
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US Consumer Spending Rises Amid Strong Job Market Amazon Adapts

US Consumer Spending Rises Amid Strong Job Market Amazon Adapts

Strong US employment data and a record-low unemployment rate are laying the foundation for a consumer recovery. Amazon's adjusted logistics strategy, including scaling back Prime Air and increasing ground transportation investment, signals an optimistic outlook on the US economy and consumer spending. Cross-border e-commerce sellers should closely monitor market trends and adapt their business strategies to capitalize on the consumption recovery opportunities. This shift in Amazon's strategy reflects a broader expectation of sustained economic growth and increased consumer demand.

01/07/2026 Logistics Industry Insights
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