Customs Agencies Adopt Virtual Classrooms to Boost Training

Customs Agencies Adopt Virtual Classrooms to Boost Training

The pandemic has presented challenges to customs personnel training. Live virtual classrooms have become crucial for overcoming these difficulties. This paper emphasizes that customs organizations should actively embrace change, drawing on WCO guidelines. By carefully designing courses, strengthening interaction, and leveraging technology, they can create effective virtual classrooms, enhance personnel capabilities, and drive customs modernization. Ultimately, this promotes trade facilitation and national security. The focus is on adapting to the new normal and utilizing virtual platforms for continuous learning and development within customs administrations.

01/19/2026 Customs Knowledge
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Global Customs Groups Boost Collaboration at Annual Meeting

Global Customs Groups Boost Collaboration at Annual Meeting

The Customs Representatives Association's online annual meeting celebrated its reconstruction. The Secretary-General of the World Customs Organization congratulated the association and emphasized the importance of cooperation. The meeting adopted measures to optimize the organization, improve services, and expand international cooperation. These efforts aim to strengthen the association's role in facilitating international trade and promoting effective customs practices worldwide. The focus was on building a more robust and responsive organization to meet the evolving challenges of the global trade landscape and foster stronger partnerships among customs administrations.

01/19/2026 Customs Knowledge
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Pacific Nations Strengthen Customs to Spur Economic Growth

Pacific Nations Strengthen Customs to Spur Economic Growth

The World Customs Organization (WCO), in collaboration with the Japan International Cooperation Agency (JICA), has launched the Master Training Program (MTP) to develop regional taxation experts in Pacific Island Countries. This initiative aims to enhance customs valuation and commodity classification capabilities, thereby addressing tax revenue leakages and promoting sustainable economic development. Focusing on the specific taxation challenges faced by these island nations, the program builds a pool of expert trainers and develops specialized training materials. This provides a solid foundation for regional customs capacity building and contributes to improved revenue collection.

01/19/2026 Customs Knowledge
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WCO Program Boosts Colombias Customs Efficiency for Trade

WCO Program Boosts Colombias Customs Efficiency for Trade

The World Customs Organization (WCO), at the invitation of the Colombian Customs Authority (DIAN), successfully conducted an online Leadership and Management Development (LMD) workshop. The project aimed to enhance the leadership and management skills of senior Colombian customs officials, covering key areas such as self-awareness, emotional intelligence, effective communication, and personnel management. This initiative supports the creation of high-performing teams and promotes international trade facilitation by equipping leaders with the necessary tools to excel in their roles and foster a positive work environment.

01/19/2026 Customs Knowledge
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Colombia Boosts Customs Efficiency with Wcos GTFP Initiative

Colombia Boosts Customs Efficiency with Wcos GTFP Initiative

WCO remotely assisted Colombian Customs in optimizing its strategic planning, enhancing operational efficiency and performance measurement. This involved introducing project-based management and emphasizing capacity building to ensure sustainability. The assistance aimed to improve the overall effectiveness of Colombian Customs and align its operations with international best practices. The support included guidance on developing key performance indicators (KPIs) and implementing effective project management methodologies. The initiative was part of the broader GTFP project, focusing on trade facilitation and security.

01/19/2026 Customs Knowledge
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Peru Customs Boosts Trade with GTFP System Upgrade

Peru Customs Boosts Trade with GTFP System Upgrade

The Global Trade Facilitation Program (GTFP) supports Peruvian Customs in strategic planning to enhance its strategic planning capabilities by optimizing strategic objectives and building Key Performance Indicators (KPIs), laying a solid foundation for future development. The workshop resulted in customized strategic maps and integrated dashboard design proposals, providing important references for Peruvian Customs' future strategic planning work. The project aims to streamline processes and improve efficiency within Peruvian Customs, ultimately contributing to increased trade and economic growth in Peru.

01/19/2026 Customs Knowledge
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North Macedonia Customs Boosts Efficiency with Wcobacked Reforms

North Macedonia Customs Boosts Efficiency with Wcobacked Reforms

The WCO (World Customs Organization) is assisting North Macedonia Customs in enhancing leadership capabilities. This initiative focuses on reshaping the management culture, optimizing operational processes, and fostering a learning organization. The goal is to drive positive transformation within the customs administration, ultimately leading to improved efficiency and effectiveness. Key aspects include developing strong leadership skills at all levels, building cohesive and collaborative teams, and implementing modern management practices. This comprehensive approach aims to create a more agile and responsive customs service.

01/20/2026 Customs Knowledge
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Kenya WCO Boost Customs Compliance and Risk Management

Kenya WCO Boost Customs Compliance and Risk Management

The World Customs Organization (WCO) supported the Kenya Revenue Authority's (KRA) customs compliance and risk management efforts in collaboration with the Swedish Tax Agency (STA). This initiative aimed to enhance KRA's tax collection efficiency, close tax loopholes, optimize the business environment, and improve international competitiveness. This collaboration marks a significant step in the modernization of Kenya's tax administration and provides valuable lessons for other developing countries. The partnership focused on strengthening KRA's capabilities in key areas, ultimately contributing to sustainable economic growth and improved governance.

01/20/2026 Customs Knowledge
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WCO Program Boosts Botswana Customs Tax Reform Efforts

WCO Program Boosts Botswana Customs Tax Reform Efforts

The WCO conducted a leadership workshop in Botswana to enhance the capabilities of Botswana Unified Revenue Service (BURS) managers and promote tax reform. This initiative, funded by Finland, highlights the crucial role of leadership in driving customs modernization and organizational effectiveness. The workshop aimed to equip BURS personnel with the necessary skills and knowledge to lead effectively, contributing to improved revenue collection and overall efficiency. Capacity building through leadership development is a key component of sustainable customs modernization efforts.

01/20/2026 Customs Knowledge
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WCO Training Enhances African Customs Wildlife Trafficking Crackdown

WCO Training Enhances African Customs Wildlife Trafficking Crackdown

The WCO INAMA project conducted basic intelligence training in Kenya to enhance the capacity of African customs administrations to combat illegal wildlife trade. The training focused on the intelligence cycle, risk assessment, and international cooperation, emphasizing the crucial role of customs in protecting endangered wildlife resources. It promoted collaboration among various stakeholders to effectively combat wildlife crime. The initiative aims to strengthen regional efforts in disrupting trafficking networks and safeguarding biodiversity by equipping customs officers with essential intelligence skills.

01/20/2026 Customs Knowledge
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