IATA Introduces Support Channel for Portal Access Issues

IATA Introduces Support Channel for Portal Access Issues

This channel provides dedicated support when you cannot access the IATA Customer Portal. By filling in the details, the IATA expert team will quickly respond and resolve your issues in areas such as BSP, CASS, travel, and cargo accreditation. After submitting your request, you will receive a confirmation email and can reply to the email to send relevant documents. IATA is committed to providing excellent customer service to ensure your business runs smoothly. We aim to resolve your issues efficiently and effectively.

01/20/2026 Airlines
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Burkina Faso Improves Customs Valuation with WCO Support

Burkina Faso Improves Customs Valuation with WCO Support

The Burkina Faso General Directorate of Customs (DGD) sought technical assistance from the World Customs Organization (WCO) to rebuild its autonomous customs valuation capacity. The WCO assisted by conducting a diagnostic assessment of the DGD's existing system and providing recommendations for improvement. This support helped the DGD establish an efficient, transparent, and compliant customs valuation system, enhancing its autonomous regulatory capabilities and promoting national economic development. The assistance focused on strengthening internal expertise and processes related to valuation.

01/26/2026 Customs Knowledge
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DHL Launches Global 95380 Hotline for Logistics Support

DHL Launches Global 95380 Hotline for Logistics Support

DHL has comprehensively upgraded its customer service system, unifying its customer service hotline to 95380. This hotline provides services such as shipment tracking, shipping inquiries, and problem feedback. The article details DHL's various business units, including DHL Express and DHL Global Forwarding, and highlights the role of air freight forwarding in international trade. The aim is to provide users with a more convenient and efficient logistics experience.

01/26/2026 Logistics
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Jamaica Customs Advances Strategic Plan with WCO Support

Jamaica Customs Advances Strategic Plan with WCO Support

The World Customs Organization (WCO) is assisting the Jamaica Customs Agency (JCA) in developing a three-year strategic plan. This plan aims to integrate customs reform, modernization, and trade facilitation measures. A workshop was held to build consensus and lay the groundwork for future collaboration. This initiative will support the JCA's modernization efforts and enhance Jamaica's national competitiveness. The strategic plan is expected to guide the JCA in streamlining processes, improving efficiency, and fostering a more conducive environment for international trade.

01/26/2026 Customs Knowledge
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Pakistan Boosts Customs Oversight with WCO Audit Support

Pakistan Boosts Customs Oversight with WCO Audit Support

The WCO assists Pakistan in enhancing its customs post-clearance audit capabilities. This support aims to combat smuggling, promote trade compliance, and ultimately contribute to economic development. By strengthening PCA, Pakistan can improve revenue collection, reduce illicit trade, and create a more predictable and efficient trading environment for legitimate businesses. The WCO's assistance focuses on providing training, technical expertise, and best practices to build a sustainable and effective PCA system within Pakistan Customs.

01/26/2026 Customs Knowledge
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Malawi Boosts Trade Risk Management with WCO Support

Malawi Boosts Trade Risk Management with WCO Support

The WCO assessed Malawi Customs' risk management practices to enhance trade facilitation and align with WTO agreements. The assessment identified gaps and provided recommendations for improvement. This aimed to strengthen Malawi's customs procedures, reduce delays, and promote efficient trade flows. The focus was on optimizing risk assessment processes to ensure effective enforcement while minimizing disruption to legitimate trade. Ultimately, the goal was to support Malawi's economic development through improved customs administration and enhanced trade competitiveness.

01/27/2026 Customs Knowledge
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Serbia Boosts Customs Efficiency with WCO Trade Support

Serbia Boosts Customs Efficiency with WCO Trade Support

The World Customs Organization (WCO) and the Serbian Customs Administration jointly organized a workshop to enhance the modernization of Serbian customs laboratories and customs management capabilities. By focusing on the application of the Harmonized System (HS) and the construction of customs laboratories, Serbian Customs aims to improve the accuracy of commodity classification, build a trade security barrier, and contribute to international trade facilitation. This initiative underscores Serbia's commitment to aligning with international standards and best practices in customs administration.

01/26/2026 Customs Knowledge
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