Aramex Acquires Myus for 265M to Boost Ecommerce Logistics

Aramex Acquires Myus for 265M to Boost Ecommerce Logistics

Aramex acquired MyUS for $265 million to strengthen its cross-border e-commerce competitiveness. MyUS will be integrated into Aramex's operations, expanding its customer base and reach. The acquisition is expected to increase Aramex's shipping volume and complement its existing Shop & Ship service. This will create a more robust cross-border e-commerce service network, addressing post-pandemic challenges and seizing opportunities in the global market.

01/05/2026 Logistics
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Descartes Acquires Sellercloud for 11B to Boost Ecommerce Logistics

Descartes Acquires Sellercloud for 11B to Boost Ecommerce Logistics

Descartes acquired Sellercloud for $110 million, addressing gaps in its e-commerce logistics capabilities. This acquisition provides more comprehensive inventory and order management solutions, strengthening Descartes' competitive position in the market. Sellercloud's platform complements Descartes' existing offerings, enabling businesses to streamline their e-commerce operations from order placement to delivery. The integration will likely result in enhanced efficiency and improved customer experience for Descartes' clients.

01/15/2026 Logistics
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Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon introduces a new Insights tool, allowing sellers to directly create surveys to gather customer feedback, understand purchasing behavior, product perception, and opinions. By precisely targeting the desired audience, sellers can optimize product strategies and increase sales. The pricing model is not yet fully disclosed, but requires a minimum of 100 responses. Effectively utilizing this tool can help sellers stand out in the competitive Amazon marketplace and gain valuable insights to improve their offerings and customer satisfaction.

01/06/2026 Logistics Industry Insights
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Ebay Sellers Urged to Prioritize Timely Shipping for Customer Trust

Ebay Sellers Urged to Prioritize Timely Shipping for Customer Trust

This article focuses on the shipping process for eBay sellers, providing a detailed interpretation of key aspects such as shipping time, packaging precautions, and logistics tracking. It emphasizes the balance between speed and commitment, the importance of packaging details, and the crucial role of logistics tracking in enhancing the buyer experience. By optimizing these elements, eBay sellers can effectively improve operational efficiency, gain buyer trust, and ultimately achieve sales growth. This guide aims to help sellers navigate the complexities of eBay shipping and logistics.

01/06/2026 Logistics Encyclopedia
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Saia Moves Customer Service to Local Terminals for Faster Support

Saia Moves Customer Service to Local Terminals for Faster Support

Saia Logistics is decentralizing its customer service functions to local terminals to improve responsiveness and customer experience. This move aims to break the traditional centralized service model by directly connecting customers with local teams. While facing challenges in balancing efficiency and cost, it promises breakthroughs in rapid response and personalized service. This transformation also inspires the logistics industry, highlighting the need for continuous innovation and technology adoption to adapt to evolving customer needs. The shift emphasizes localized support for enhanced customer satisfaction.

01/08/2026 Logistics
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2025 IATA Forum to Boost Airline Customer Service in Istanbul

2025 IATA Forum to Boost Airline Customer Service in Istanbul

IATA's PaxInsight Forum 2025 will be held in Istanbul, focusing on passenger satisfaction, brand perception, and competitive benchmarking. The forum aims to bring together airlines worldwide to collaborate, share intelligence, and enhance customer experience strategies. Both current and prospective participants are welcome to contribute to shaping the future of the PaxInsight program. This event provides a valuable opportunity to gain insights, network with industry leaders, and contribute to improving the overall travel experience for passengers globally. Join us in Istanbul to explore the latest trends and best practices in passenger experience management.

01/20/2026 Logistics Industry Insights
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Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
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Bytedances Ocean Engine Outlines Gaming Growth Strategy at OEGC

Bytedances Ocean Engine Outlines Gaming Growth Strategy at OEGC

The Ocean Engine OEGC conference focuses on long-term game growth, emphasizing product, traffic, and scenarios. It highlights dual-platform linkage, content-driven strategies, and AI-powered R&D and marketing. Douyin is building a marketing conversion bridge, with mini-games driving growth through both content and social interaction. The conference showcased how to leverage the Douyin ecosystem and Ocean Engine's capabilities for sustainable game growth and effective user acquisition.

01/15/2026 Logistics Industry Insights
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Xxxlutz Buys Home24 to Expand European Furniture Reach

Xxxlutz Buys Home24 to Expand European Furniture Reach

Austrian furniture retail giant XXXLutz announced the acquisition of Home24, Europe's largest online furniture store, aiming to provide long-term financial support for its growth strategy. Home24 will maintain independent operations with its existing management team. This acquisition signals an acceleration of online-offline integration in the furniture industry, potentially reshaping the future landscape. The move reflects a growing trend of established retailers bolstering their online presence through strategic acquisitions, consolidating market share, and capitalizing on the evolving consumer shopping habits.

01/06/2026 Logistics Industry Insights
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Shippers Face Challenges in Freight Forwarding

Shippers Face Challenges in Freight Forwarding

This article provides a detailed explanation of common issues in freight forwarding, including customs inspection, cut-off times, refrigerated containers, and customer acquisition. It aims to help freight forwarders avoid potential pitfalls and improve their work efficiency. The article covers practical knowledge and experience related to cargo consolidation and offers tips to navigate challenges and prevent errors in logistics operations, ultimately leading to smoother and more successful freight forwarding processes.

08/22/2025 Logistics Encyclopedia
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