Amazon Introduces Partial Refunds to Aid Sellers Boost Satisfaction

Amazon Introduces Partial Refunds to Aid Sellers Boost Satisfaction

Amazon has launched a "Partial Refund" feature, allowing sellers to offer proportional refunds without requiring returns, thereby reducing return costs. This feature is now available on the six major European and American sites, giving sellers more control over their refund strategies. Sellers can now choose to issue a partial refund instead of processing a full return, saving time and money on shipping and handling. This new functionality aims to improve customer satisfaction and streamline the refund process for cross-border e-commerce businesses.

01/23/2026 Logistics Industry Insights
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Jinheng Station Enhances Bill of Lading Tracking Efficiency

Jinheng Station Enhances Bill of Lading Tracking Efficiency

This paper details various methods for querying Jinheng Yard's Bill of Lading (B/L) number and provides practical strategies for handling unsuccessful inquiries. It analyzes the core value of B/L number inquiries in logistics management, along with common issues and solutions. Finally, it proposes suggestions for optimizing Jinheng Yard's B/L inquiry service to enhance customer experience, aiming to help companies achieve efficient logistics management. The focus is on improving accessibility and usability for a smoother and more effective tracking process.

01/23/2026 Document Interpretation
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CACC Cargolinx Earns IATA Accreditation Boosting Egypts Air Cargo Training

CACC Cargolinx Earns IATA Accreditation Boosting Egypts Air Cargo Training

CACC Cargolinx's IATA certification standardizes ULD operations and dangerous goods handling training, improving training efficiency and employee competence. This reduces safety incidents, earns customer trust, and creates broader development prospects for the company. IATA certification is an effective way for air cargo companies to enhance their competitiveness. It demonstrates a commitment to global standards and best practices, assuring customers of safe and reliable handling of their shipments. Implementing CBTA methodologies further optimizes the training process and ensures competency-based skill development.

01/20/2026 Logistics Industry Insights
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Mobile Tech Boosts Global Supply Chain Efficiency

Mobile Tech Boosts Global Supply Chain Efficiency

Mobile technology is reshaping supply chains, offering real-time tracking and optimized routing. This paper analyzes six key mobile trends: upgraded vehicle communication, the rise of mobile apps, technology proliferation, performance gap identification, IoT applications, and customer demand for real-time information. It also explores the challenges of mobile adoption and corresponding strategies to help companies build efficient supply chains. By addressing these trends and challenges, businesses can leverage mobile technology to enhance visibility, responsiveness, and overall performance within their supply chain operations.

01/20/2026 Logistics Industry Insights
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Superior Service Drives Port Success Amid Shipping Volatility

Superior Service Drives Port Success Amid Shipping Volatility

The global shipping industry is experiencing positive shifts after canal expansions and West Coast port labor disputes. East Coast ports are successfully accommodating larger vessels, while West Coast ports are seeing record cargo volumes. In this uncertain environment, service excellence is crucial for port success, encompassing efficient operations, reliable transportation networks, adaptability, customer focus, and continuous innovation. The success of the Port of Jacksonville exemplifies this. Prioritizing these elements allows ports to thrive and maintain a competitive edge in the evolving shipping landscape.

01/20/2026 Port Encyclopedia
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Warehouse Automation Becomes Key to Modern Logistics

Warehouse Automation Becomes Key to Modern Logistics

E-commerce growth, increasing order volumes, labor shortages, and supply chain challenges are driving the accelerated automation transformation of the logistics industry. Companies need to increase investment in automation technologies such as robots, AS/RS, sorting systems, and WMS, while also focusing on talent development to improve efficiency, reduce costs, and optimize customer service. Leading companies have provided valuable experience for the industry through their automation practices. This shift is crucial for maintaining competitiveness and meeting evolving consumer demands in the modern marketplace.

01/20/2026 Warehousing
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Roadrunner Opens New LTL Hub in New York Metro Area

Roadrunner Opens New LTL Hub in New York Metro Area

Roadrunner Freight has opened a new LTL terminal in the New York-New Jersey area to enhance outbound freight capabilities in the Northeast and meet customer demand. By collaborating with agents and optimizing its independent contractor network, Roadrunner is expanding its service coverage and improving operational efficiency. This expansion aims to provide customers with more reliable, flexible, and economical logistics solutions. The new terminal will support increased freight volume and improve transit times for shipments within and beyond the region.

01/20/2026 Logistics
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Arcbest Acquires Molo Solutions to Expand Logistics Reach

Arcbest Acquires Molo Solutions to Expand Logistics Reach

ArcBest's acquisition of MoLo positions it among the top US truckload freight brokerages. This strategic move integrates technology and assets, aiming to enhance efficiency and deliver digitized, intelligent logistics solutions. The acquisition strengthens ArcBest's capabilities in freight brokerage and supply chain management, allowing them to offer a more comprehensive suite of services to their customers. By combining MoLo's expertise with ArcBest's existing infrastructure, the company is poised to drive innovation and improve the overall customer experience in the logistics sector.

01/20/2026 Logistics
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DB Schenker Adopts Agile Strategy in North America Amid Uncertainty

DB Schenker Adopts Agile Strategy in North America Amid Uncertainty

DB Schenker is undergoing a strategic adjustment in the North American market, shifting from an asset-heavy to an asset-light model. The company will focus on transportation management services for specific customer segments and enhance technology applications. This move aims to adapt to market changes, reduce operational risks, and improve efficiency, ultimately providing higher-quality services to customers. By embracing agility, DB Schenker will be better equipped to address future challenges and seize new opportunities in the evolving logistics landscape.

01/20/2026 Logistics Industry Insights
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Pitt Ohio Expands Warehousing in Midatlantic Midwest

Pitt Ohio Expands Warehousing in Midatlantic Midwest

Pitt Ohio has announced the launch of warehousing and distribution services across the Mid-Atlantic and Midwest regions. This initiative aims to help customers address supply chain resilience needs by integrating transportation, warehousing, and management. The services encompass project-based work, surge inventory management, and forward stocking solutions. Pitt Ohio also offers customized solutions designed to optimize inventory management, improve customer satisfaction, and reduce operational risks. The new service provides a comprehensive approach to streamlining logistics and enhancing supply chain efficiency.

01/20/2026 Warehousing
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