UPS Teamsters Agree on Surepost Package Size in Tentative Deal

UPS Teamsters Agree on Surepost Package Size in Tentative Deal

UPS and the Teamsters union have reached a tentative agreement, adjusting SurePost package size limits, potentially shifting more packages to union drivers for delivery. This move could impact UPS's operational costs, union member benefits, and consumer service experience. The agreement also sparks discussion about automation in the logistics industry and the future of labor relations. The change in SurePost dimensions aims to bring more volume under the union contract, influencing delivery efficiency and potentially affecting the competitive landscape within the package delivery sector.

11/03/2025 Logistics
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Fedexs David Steiner Appointed USPS Director Amid Financial Struggles

Fedexs David Steiner Appointed USPS Director Amid Financial Struggles

The United States Postal Service's appointment of FedEx director David Steiner as its new Postmaster General and CEO has sparked industry attention. Can Steiner lead the financially struggling and highly competitive USPS through a transformation? His connection to FedEx and union concerns add uncertainty to the postal system's future. He faces multiple challenges, including optimizing operations, innovating business models, and improving labor relations. The appointment raises questions about potential conflicts of interest and the direction of postal reform under Steiner's leadership.

01/08/2026 Logistics
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Executives Grapple with SEO Traffic Decline Crisis Strategies

Executives Grapple with SEO Traffic Decline Crisis Strategies

A drop in website SEO traffic is a common challenge for SEO professionals. This guide provides a crisis public relations approach, instructing how to analyze traffic data, identify causes, and develop solutions. It also covers how to clearly explain the issue to management and gain their trust. The content addresses factors such as algorithm updates, technical issues, competitor activities, and market changes, offering corresponding strategies to stabilize the situation and revitalize traffic. Effectively manage SEO traffic decline and regain lost ground.

01/04/2026 Logistics Industry Insights
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Oakland Port Strike Disrupts West Coast Shipping Risks Cargo Diversion

Oakland Port Strike Disrupts West Coast Shipping Risks Cargo Diversion

The Oakland dockworker strike exacerbated congestion at West Coast ports and accelerated the trend of cargo diversion. A combination of labor disputes, efficiency bottlenecks, and market downturns has presented significant challenges to West Coast ports. Unions and terminals need to weigh the pros and cons and seek mutually beneficial solutions to restore the competitiveness of West Coast ports. The strike highlights the need for improved labor relations and infrastructure investments to ensure the long-term viability of these crucial trade gateways.

12/30/2025 Logistics
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DHL Canada Workers Ratify Contract Ending Strike After Antiscab Law Test

DHL Canada Workers Ratify Contract Ending Strike After Antiscab Law Test

Canadian DHL workers have ended their nearly three-week strike, ratifying a new four-year contract with a 72% approval rate. This agreement marks the first test of new anti-scab legislation. The collective bargaining agreement addresses key issues such as wages and benefits. The strike and subsequent agreement highlight the ongoing negotiations and power dynamics within the supply chain and the impact of labor relations on logistics operations. The ratification brings an end to the disruption caused by the labor dispute.

01/07/2026 Logistics
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Amazon Sellers Gain Tools to Fix Ratings Listings

Amazon Sellers Gain Tools to Fix Ratings Listings

This article recounts the author's experience of successfully refreshing and merging variant ratings through multiple contacts with Amazon customer service. It highlights the varying levels of competence among Amazon customer service representatives and shares practical tips on effectively utilizing customer service resources to solve operational problems. These tips include persistence, exploring different contact channels, clearly describing the issue, and making reasonable use of available resources. The author reminds sellers to focus on improving product quality while seeking customer service assistance.

01/04/2026 Logistics Industry Insights
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Top Woocommerce Live Chat Plugins to Boost Sales

Top Woocommerce Live Chat Plugins to Boost Sales

Discover 8 recommended WooCommerce chat plugins, including ThriveDesk and Tawk.to, designed to help e-commerce businesses enhance customer satisfaction and boost sales. These plugins offer real-time support, personalized communication, and efficient issue resolution, ultimately improving the customer experience and driving revenue growth. Choosing the right chat plugin can significantly impact customer loyalty and overall business success.

01/04/2026 Logistics Encyclopedia
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Dsvs Schenker Bid Hits Loyalty Challenges Analysts Warn

Dsvs Schenker Bid Hits Loyalty Challenges Analysts Warn

Freight giant DSV's acquisition of DB Schenker faces customer loyalty challenges. Industry experts warn that the merger could lead to customer churn, impacting profitability. While DSV has received EU approval, it must navigate complex market sentiment and integration risks to avoid a disastrous outcome. Customer churn may prove to be the biggest obstacle. Successfully integrating DB Schenker and retaining its customer base will be crucial for DSV to realize the full benefits of the acquisition and maintain its leading position in the international freight market.

12/30/2025 Logistics
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Amazon Sellers Strategize for Peak Season Returns and Reviews

Amazon Sellers Strategize for Peak Season Returns and Reviews

Facing rising costs due to Amazon's policy changes and peak season returns, sellers must optimize product quality, refine listings, improve logistics efficiency, and provide excellent customer service. Utilizing Amazon's 'Buy Shipping' service can effectively mitigate negative logistics reviews and safeguard store performance. Detailed operational management and building strong customer relationships are crucial for enhancing customer satisfaction, helping sellers navigate competition and achieve sustainable growth on the Amazon platform. Proactive communication and addressing customer concerns promptly are also vital for minimizing negative feedback and return requests.

12/29/2025 Logistics Industry Insights
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Sinoeuropean Ecommerce Trade Hits Record High

Sinoeuropean Ecommerce Trade Hits Record High

China-Europe cross-border e-commerce has exceeded €124 billion, with an impressive annual growth rate of 12%, demonstrating strong momentum. E-commerce trade not only promotes economic growth in both regions but also fosters cooperation in digital technology, logistics, and other fields. Despite challenges such as competition and trade regulations, the future development potential of China-Europe e-commerce trade is significant and promising. The continued growth and collaboration in this sector are poised to shape the future of trade relations between China and Europe.

11/03/2025 Logistics Industry Insights
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