IATA Launches SMS Certification to Enhance Ground Safety

IATA Launches SMS Certification to Enhance Ground Safety

The IATA Ground Operations Safety Management System (SMS) Certification course aims to equip Ground Service Provider (GSP) managers with the knowledge of risk management, accident prevention, and operational efficiency improvement. The course covers SMS framework, risk management principles, human factors, and safety performance monitoring. Delivered by IATA-certified instructors, it aims to enhance corporate competitiveness and gain customer trust. This certification helps GSPs implement robust safety management systems, leading to safer and more efficient ground operations.

01/05/2026 Logistics Encyclopedia
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WCO Initiative Aims to Ease Smes Global Trade Access

WCO Initiative Aims to Ease Smes Global Trade Access

The World Customs Organization (WCO) promotes the "Business Lens Checklist" to help governments streamline policies and remove barriers for SMEs in international trade. This checklist uses a standardized approach to help government departments optimize policy processes, gather more feedback from SMEs, improve customer service, simplify customs policies and procedures, and reduce the administrative burden on businesses. It aims to create a more conducive environment for SMEs to engage in global commerce by making trade processes more efficient and accessible.

12/30/2025 Customs Knowledge
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Delivery Mishap Sends Totoro Plush on Crosscountry Journey

Delivery Mishap Sends Totoro Plush on Crosscountry Journey

A netizen shared their experience of a Totoro plush toy's "four-day express tour," drawing attention to the quality of express delivery services. The article details the shipping process, precautions, and answers frequently asked questions. It calls on the express delivery industry to focus on improving service quality and effectively protecting consumer rights while pursuing speed. This incident highlights the need for reliable and timely delivery to ensure customer satisfaction and maintain trust in logistics services.

12/30/2025 Logistics Encyclopedia
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Amazon Sellers Face Challenges Avoiding Listing Suppression

Amazon Sellers Face Challenges Avoiding Listing Suppression

Are Amazon sellers frequently encountering the “Product Type Error” warning? This article provides a self-check, prevention, and appeal guide to help you correct classifications, contact customer service, and write appeal letters, thus avoiding listing restrictions. It covers identifying the root cause of the error, ensuring product details align with the correct category, and crafting a compelling appeal to Amazon to reinstate your listing. By following these steps, sellers can minimize disruptions and maintain a healthy Amazon account.

12/30/2025 Customs Knowledge
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Ebay Seller Levels Guide to Ratings and Performance Boost

Ebay Seller Levels Guide to Ratings and Performance Boost

This article delves into the evaluation rules and specific standards of eBay seller levels, offering corresponding optimization strategies. eBay seller level primarily depends on metrics such as defect rate, unresolved disputes, late shipment rate, and tracking upload rate. By optimizing product descriptions, processing orders promptly, and providing excellent customer service, sellers can effectively improve their store level, thereby gaining more exposure and lower operating costs. Improving these metrics can significantly impact visibility and profitability on the eBay platform.

01/04/2026 Logistics Encyclopedia
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Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Ebay Glitches Disrupt Seller Offers Recovery Tips Provided

Ebay Glitches Disrupt Seller Offers Recovery Tips Provided

This article delves into the common reasons behind the malfunctioning of eBay's Best Offer feature, including system glitches, account restrictions, and expired offers. It provides practical solutions, such as trying mobile app, contacting eBay customer service, and regularly checking email notifications. Emphasizing the positive impact of the Best Offer feature on boosting product sales, it encourages sellers to actively utilize it and master troubleshooting methods. Understanding and resolving these issues is crucial for maximizing sales potential on eBay.

01/04/2026 Customs Knowledge
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United Airlines Expands Global Cargo Network with Digital Upgrades

United Airlines Expands Global Cargo Network with Digital Upgrades

United Airlines, a leading global airline, offers efficient and reliable logistics solutions to global trade partners through its extensive route network, robust cargo capacity, flexible agency policies, and exceptional service. Leveraging a digital platform, differentiated pricing strategies, and sustainable development initiatives, United Airlines is continuously strengthening its industry leadership and helping businesses seize market opportunities. The airline's commitment to innovation and customer satisfaction positions it as a key enabler in the dynamic landscape of air cargo and global commerce.

01/04/2026 Airlines
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Ebay Seller Levels Key Ratings and Improvement Tips

Ebay Seller Levels Key Ratings and Improvement Tips

This article provides an in-depth analysis of eBay seller level evaluation criteria and improvement strategies. It emphasizes that sellers should focus on key metrics such as transaction defect rate and unresolved disputes. By optimizing product listings and improving service quality, sellers can achieve a steady improvement in their store level, rather than seeking deceptive methods like 'buying store level'. The focus is on genuine improvement through adherence to eBay's standards and providing a positive customer experience.

01/04/2026 Logistics Encyclopedia
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Amazon FBA Storage Cuts Worry Sellers Before Peak Season

Amazon FBA Storage Cuts Worry Sellers Before Peak Season

Amazon's significant reduction in FBA storage limits is hindering sellers' peak season inventory preparation, causing widespread anxiety. This move may be to promote its AWD service and improve FBA efficiency. Sellers should actively respond by optimizing inventory management, diversifying warehousing options, and staying informed about Amazon's latest policies to adapt to market changes. The cuts are forcing sellers to rethink their strategies and explore alternative solutions to ensure timely delivery and meet customer demand during the critical holiday season.

01/04/2026 Logistics Industry Insights
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