Serbia Enhances Trade Efficiency with Customs Modernization

Serbia Enhances Trade Efficiency with Customs Modernization

Supported by the SECO-WCO Global Trade Facilitation Programme, Serbian Customs has made significant progress in standardization, transparency, cooperation, and automation, particularly in the AEO program, online application systems, and automation projects. These achievements have not only promoted Serbia's international trade but also injected new impetus into regional economic development. Serbia's reform experience provides valuable lessons for other developing countries. The advancements highlight the positive impact of targeted support and strategic implementation in streamlining customs procedures and fostering economic growth.

01/05/2026 Customs Knowledge
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Guatemala Customs Boosts Modernization With Leadership Training

Guatemala Customs Boosts Modernization With Leadership Training

Guatemalan Customs, with the support of the World Customs Organization, held a leadership and management development workshop. The aim was to enhance self-awareness, personnel management, and change innovation capabilities among senior officials, thereby promoting customs modernization. This event is part of a global trade facilitation project, highlighting the importance of international cooperation in building customs capacity in developing countries.

01/05/2026 Customs Knowledge
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Jordan Customs Boosts Project Management for Modernization

Jordan Customs Boosts Project Management for Modernization

The World Customs Organization (WCO) supports Jordan Customs in enhancing its project management capabilities. Through workshops and other initiatives, the WCO assists in building a project management framework, adopting results-oriented management, and emphasizing the role of the Project Management Office (PMO). This action aims to help Jordan Customs more effectively implement strategic projects, improve efficiency and productivity, and ultimately achieve customs modernization. The focus is on building internal capacity to manage projects effectively and achieve strategic goals.

01/08/2026 Customs Knowledge
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Oman Advances Customs Modernization with WCO Support

Oman Advances Customs Modernization with WCO Support

The World Customs Organization (WCO) is supporting Oman Customs in developing a new strategic plan to facilitate its modernization reforms. Through workshops, both parties are focusing on results-oriented management, aiming to enhance trade facilitation, border security, and revenue efficiency. Oman Customs is committed to continuous reform, striving to create an efficient, secure, and transparent 21st-century customs administration, contributing significantly to the nation's economic development. The strategic plan is crucial for achieving these goals and aligning with international best practices.

01/07/2026 Customs Knowledge
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WCO Aids Paraguay Customs in HR Modernization

WCO Aids Paraguay Customs in HR Modernization

A WCO assessment of Paraguayan Customs' human resources revealed challenges in capacity, planning, and training. The WCO recommended improvements to the HR model, strategic planning, training programs, performance management, and IT application. Specifically, the assessment highlighted the need for a more robust and comprehensive HR framework to support the efficient and effective operation of Paraguayan Customs. Addressing these issues is crucial for enhancing customs administration and facilitating international trade.

01/07/2026 Customs Knowledge
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Mali Customs Boosts Economy with Modernization Talent Training

Mali Customs Boosts Economy with Modernization Talent Training

With the support of the World Customs Organization (WCO), Mali Customs has initiated a modernization reform of Human Resource Management (HRM) aimed at building a competency-based modern HRM system. Through diagnostic assessments, capacity building, and the refinement of the position system, Mali Customs has laid the foundation for creating an excellent customs workforce. This aims to better serve the country's economic development by improving efficiency and effectiveness in customs operations and fostering a culture of continuous improvement within the organization.

01/05/2026 Customs Knowledge
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WCO Tool Aids Jordan Customs in Modernization Efforts

WCO Tool Aids Jordan Customs in Modernization Efforts

At the invitation of Jordan Customs, the WCO utilized the Japan Fund to pilot a new risk management tool. The initiative aimed to assess Jordan Customs' capabilities in risk management, provide recommendations for improvement, and ultimately contribute to the modernization of Jordan Customs. This pilot project focused on leveraging WCO tools and best practices to enhance risk assessment and mitigation strategies within Jordanian customs operations. The goal was to strengthen border security and facilitate legitimate trade through improved risk management practices.

01/05/2026 Customs Knowledge
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Kazakhstan Advances Customs Modernization Via WCO Audit Workshop

Kazakhstan Advances Customs Modernization Via WCO Audit Workshop

The World Customs Organization (WCO) conducted an online national seminar for Kazakhstan, focusing on post-clearance audit (PCA) capacity building. The seminar aimed to enhance the country's customs trade compliance, promote trade facilitation, and highlighted the importance of a 'soft and hard' approach to auditing, risk management, information sharing, and international cooperation. This initiative supports Kazakhstan's customs modernization efforts.

01/05/2026 Customs Knowledge
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WCO Boosts Lesotho Customs Modernization with Audit Reform

WCO Boosts Lesotho Customs Modernization with Audit Reform

The World Customs Organization (WCO) successfully completed a Post Clearance Audit (PCA) diagnostic mission for the Lesotho Revenue Authority (LRA). The mission aimed to assess the LRA's systems, techniques, and methodologies related to PCA and provide recommendations for improvement, enhancing the efficiency and transparency of its tax administration system. This initiative is part of the HMRC-WCO-UNCTAD collaboration project, highlighting the importance of international cooperation in promoting customs modernization in developing countries.

01/05/2026 Customs Knowledge
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WCO Backs Philippines Customs Modernization with HRM System

WCO Backs Philippines Customs Modernization with HRM System

The World Customs Organization (WCO) successfully conducted a personnel management diagnostic of the Bureau of Customs (BOC) in the Philippines. This aimed to support BOC's strategic goals and HR modernization by building a competency-based HRM system. The diagnostic highlighted the importance of HR roles, competency-based HRM, and training development. The BOC committed to adopting the WCO's 18 customized recommendations to drive the implementation of future action plans.

01/05/2026 Customs Knowledge
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