Global Shipping Guide Preventing and Claiming Lost Packages

Global Shipping Guide Preventing and Claiming Lost Packages

This article delves into the common causes of lost international express packages, such as incorrect addresses, customs clearance issues, and unreliable agents. It provides a detailed claim guide, including the claim process, required materials, and compensation standards for various express companies. It also alerts readers to situations where claims may be denied, helping cross-border e-commerce sellers and foreign trade enterprises mitigate risks and protect their rights. The guide aims to empower users to navigate the complexities of lost package claims effectively and efficiently.

01/07/2026 Logistics Encyclopedia
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Burundi Adopts Competencybased HRM System for Revenue Authority

Burundi Adopts Competencybased HRM System for Revenue Authority

With support from the World Customs Organization, the Burundi Revenue Authority is undergoing modernization through the development of a competency-based HRM system. This aims to improve operational efficiency, increase tax revenue, and enhance stakeholder relations. The workshop focused on empowering the HR department to build a competency model and develop an action plan. The WCO will continue to provide support to help the Burundi Revenue Authority achieve its modernization goals. This initiative highlights the importance of HR in driving organizational change and improving public service delivery.

01/05/2026 Customs Knowledge
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WCO Backs Zambia in Trade Facilitation Program Upgrade

WCO Backs Zambia in Trade Facilitation Program Upgrade

The World Customs Organization (WCO) supports the Zambia Revenue Authority (ZRA) in establishing an internationally compliant Authorized Economic Operator (AEO) program to enhance trade facilitation. Through expert team support, remote guidance, and on-site validation, the WCO assists ZRA in optimizing its AEO program. The WCO also looks forward to future collaboration to further strengthen the implementation of the Trade Facilitation Agreement and promote regional economic development. This initiative aims to align ZRA's practices with global standards and boost its efficiency in facilitating international trade.

01/05/2026 Customs Knowledge
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Global Port Congestion Moves Inland Straining Supply Chains

Global Port Congestion Moves Inland Straining Supply Chains

A recent report highlights escalating global port container congestion, with inland transportation emerging as a new bottleneck. Ports like Kingston and Chittagong are experiencing severe congestion, while Taipei Port demonstrates leading efficiency. Addressing port congestion requires increased infrastructure investment, streamlined customs procedures, enhanced information sharing, and the development of multimodal transportation. These measures are crucial for alleviating current supply chain pressures and ensuring smoother cargo flow from ports to inland destinations. The report emphasizes the interconnectedness of port efficiency and inland logistics in overall supply chain performance.

01/08/2026 Logistics
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Amazon Sellers Guide Avoiding FBA Firstmile Costly Mistakes

Amazon Sellers Guide Avoiding FBA Firstmile Costly Mistakes

FBA First Leg is a crucial component for Amazon seller success. This article analyzes the pros and cons of three main first leg methods: international express, air freight special line, and sea freight special line, and their applicable scenarios. It reveals 'hidden killers' such as customs clearance fees and warehouse entry fees. Furthermore, it provides advanced techniques like split and consolidated inventory, overseas warehouse stocking, and the synergy between first leg logistics and promotions. This helps sellers optimize logistics strategies, reduce costs, and improve efficiency.

01/08/2026 Logistics
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FBA Sellers Turn to Air Freight Amid Cost and Speed Pressures

FBA Sellers Turn to Air Freight Amid Cost and Speed Pressures

This article delves into a detailed comparison of FBA air freight line and traditional air freight, highlighting key differences in service scope, transportation entity, timeliness, tracking, target audience, and cost structure. FBA air freight line offers a one-stop service with stable delivery times, making it suitable for FBA sellers. Traditional air freight is more affordable but requires self-handling of customs clearance and delivery. Sellers should make informed decisions based on their specific needs and budget, carefully weighing the benefits and drawbacks of each option.

01/08/2026 Logistics
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Amazon Singapore Sellers Expand to Malaysian Market

Amazon Singapore Sellers Expand to Malaysian Market

Amazon Singapore launched the "Export to Malaysia" program, offering sellers access to more Southeast Asian consumers without extra fees or setup. FBA sellers can seamlessly integrate, while self-fulfilled sellers need to apply manually. The program simplifies customs processes, drawing on the success of the Australian and Middle Eastern sites. It highlights the significant potential of the Malaysian e-commerce market and the broader prospects of the Southeast Asian market. This initiative aims to streamline cross-border selling and tap into the growing demand in the region.

01/04/2026 Logistics Industry Insights
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Spains EPR Deadline Threatens Crossborder Ecommerce

Spains EPR Deadline Threatens Crossborder Ecommerce

This article delves into the impact of the Spanish EPR (Extended Producer Responsibility) system on cross-border e-commerce, emphasizing the importance of compliance. It details the definition of "producer", the covered WEEE categories, and the severe consequences of non-EPR registration. The article also provides information on the required registration documents and procedures. It advises sellers to plan their compliance strategy early to avoid customs clearance issues and financial losses. Proactive compliance is crucial for smooth operations and avoiding penalties within the Spanish market.

12/29/2025 Customs Knowledge
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Freight Forwarders Prepayment Demands Strain Crossborder Ecommerce

Freight Forwarders Prepayment Demands Strain Crossborder Ecommerce

The emergence of the 'prepayment' model in DDP (Delivered Duty Paid) freight forwarding is driven by stricter customs supervision, intensified industry competition, fluctuating logistics costs, and diversified seller demands. This model exacerbates sellers' cash flow pressure, accelerates industry consolidation, but also promotes compliance and the demand for innovative services. Sellers should optimize cash flow management, choose suitable freight forwarders, enhance compliance awareness, and explore diversified logistics solutions to address the challenges. This shift necessitates a strategic approach to navigate the evolving landscape of cross-border logistics.

12/30/2025 Logistics Industry Insights
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Amazon Enhances SEND Air Freight for Quicker FBA Restocking

Amazon Enhances SEND Air Freight for Quicker FBA Restocking

Amazon SEND Air Freight service has been upgraded, adding "Express" and "Economy" options, providing sellers with more flexible and efficient FBA first-leg warehousing choices. This service is especially suitable for new sellers, those needing urgent replenishment, those testing new products, sellers of small and medium-sized items, and those expanding into international markets. When choosing, pay attention to customs duties and taxes, multi-point distribution configuration, and inbound defect rate assessment. Comprehensively consider and select the logistics solution that best suits your business needs.

12/30/2025 Logistics
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