Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

01/05/2026 Customs Knowledge
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IRU Training Enhances Customs Efficiency and Trade Security

IRU Training Enhances Customs Efficiency and Trade Security

IRU's TIR-EPD training enhances customs efficiency and trade security. This program focuses on leveraging the Electronic Pre-Declaration (EPD) system to facilitate trade and improve risk management. By equipping customs officials with the necessary skills and knowledge to utilize EPD effectively, the training contributes to faster border crossings, reduced delays, and a more secure supply chain. Ultimately, the TIR-EPD training promotes seamless international road transport and strengthens global trade relationships through improved customs procedures.

01/05/2026 Customs Knowledge
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WCO Data Model Update Enhances Global Customs Efficiency

WCO Data Model Update Enhances Global Customs Efficiency

The 63rd meeting of the World Customs Organization (WCO) Data Model Project Team was successfully held, focusing on the progress of WCO Data Model V4, data maintenance request processing, and supporting the International Maritime Organization (IMO) new dataset. The meeting utilized the WCO Data Model application for the first time, improving data maintenance efficiency. The launch of WCO Data Model V4 will further enhance the standardization of customs data exchange and promote global trade facilitation.

12/30/2025 Customs Knowledge
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Moldova Boosts Trade Efficiency with Customs System Upgrade

Moldova Boosts Trade Efficiency with Customs System Upgrade

Supported by the SECO-WCO Global Trade Facilitation Programme, Moldovan Customs held a workshop on strategic planning and performance evaluation to enhance strategic alignment, governance, and accountability. Participants utilized tools like PESTLE and SWOT analysis to develop strategic objectives and KPIs. The WCO will continue to provide support, assisting Moldovan Customs in becoming a new engine for efficient trade. The workshop aimed to improve customs operations through better planning and performance measurement, ultimately contributing to increased trade facilitation and economic growth in Moldova.

12/30/2025 Customs Knowledge
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Customs and Logistics Innovations Boost Global Trade Efficiency

Customs and Logistics Innovations Boost Global Trade Efficiency

The WCO Deputy Secretary General attended the FITAC International Conference, discussing the role of customs and logistics in global competitiveness. The conference highlighted the critical role of customs in promoting economic development, focusing on two key topics: customs-business partnerships and customs modernization. The aim is to build an efficient, convenient, and secure global trade environment, helping businesses succeed in the global market. The discussions emphasized the importance of collaboration and innovation to streamline processes and enhance security, ultimately boosting economic growth and trade facilitation.

12/30/2025 Logistics
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Costa Rica Boosts Customs Efficiency Via HS Training

Costa Rica Boosts Customs Efficiency Via HS Training

The WCO, with the support of the Korea CCF, co-organized an HS workshop with Costa Rican Customs to enhance officials' HS skills. The workshop covered classification systems, rules, laboratory practices and other relevant topics. This initiative aims to improve the application of the Harmonized System, ensuring accurate classification of goods and ultimately contributing to trade facilitation by streamlining customs procedures and reducing potential delays. The training provided customs officers with the necessary knowledge and tools to effectively implement HS regulations.

12/30/2025 Customs Knowledge
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WCO Program Boosts Global Customs Leadership Trade Efficiency

WCO Program Boosts Global Customs Leadership Trade Efficiency

The World Customs Organization (WCO) fosters global customs leaders through its Leadership and Management Development (LMD) program. A recent French-language facilitator accreditation event in France aimed to build a team of proficient French-speaking facilitators to support future LMD workshops in French-speaking regions. These workshops cover leadership, management skills, and strategic thinking, contributing to the holistic development of customs personnel. This initiative enhances customs efficiency and promotes global trade by strengthening leadership capabilities within customs administrations.

12/30/2025 Customs Knowledge
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Namibia Customs Boosts Efficiency with WCO Leadership Training

Namibia Customs Boosts Efficiency with WCO Leadership Training

The WCO conducted a leadership workshop for Namibian Customs, aiming to enhance management effectiveness, promote customs modernization reforms, and contribute to the achievement of organizational goals. The workshop focused on developing leadership skills and strategies to improve operational efficiency and facilitate trade. By strengthening leadership capabilities, Namibian Customs can better navigate the challenges of a rapidly changing global environment and effectively implement modern customs practices. This initiative supports Namibia's efforts to streamline processes, enhance revenue collection, and improve border security.

12/30/2025 Customs Knowledge
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Indonesia Boosts Trade Efficiency with Enhanced Customs Analytics

Indonesia Boosts Trade Efficiency with Enhanced Customs Analytics

Indonesia held a national data analysis workshop to enhance customs officers' data analysis and machine learning skills, aiming to optimize HS code classification and customs valuation. Through strategic discussions and practical technical training, the workshop supports Indonesian Customs in building a data-driven organization, improving efficiency, optimizing decision-making, and strengthening risk prevention. This initiative promotes trade facilitation and leads the way towards intelligent customs operations, ultimately contributing to a more efficient and effective customs administration.

01/05/2026 Customs Knowledge
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Bolivia Customs Boosts Trade Efficiency with WCO Study

Bolivia Customs Boosts Trade Efficiency with WCO Study

The World Customs Organization (WCO) successfully conducted an online Time Release Study (TRS) workshop for Bolivian Customs, aiming to enhance trade facilitation in Bolivia. By reviewing processes, optimizing questionnaires, and preparing pilot projects, Bolivian Customs is ready for TRS implementation. The goal is to reduce goods release times, lower costs for businesses, improve the investment climate, and enhance national competitiveness. The TRS will help identify bottlenecks and inefficiencies in the customs clearance process, leading to targeted reforms and improvements.

01/05/2026 Customs Knowledge
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