Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

This article provides a detailed introduction to the service order management function in the back-end system for cross-border e-commerce merchants. It covers how to view order statuses, query order details, and perform various order operations such as contacting buyers, confirming/rejecting delivery, approving/rejecting extensions, and approving/rejecting refunds. The aim is to help merchants efficiently manage service orders, improve customer satisfaction, and ultimately drive business growth.

01/22/2026 Customs Knowledge
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Streamlining Crossborder Ecommerce for Global Expansion

Streamlining Crossborder Ecommerce for Global Expansion

This article provides a detailed overview of the service audit process on the Big Data Cross-border platform, aiming to help service providers understand the audit standards and efficiently list their services. It focuses on the handling of both successful and unsuccessful audits, emphasizing that information modifications will not affect existing orders. The article reminds service providers to pay attention to the audit process to ensure service quality. Understanding the audit criteria is crucial for a smooth listing experience and maintaining a high standard of service provision on the platform.

01/22/2026 Customs Knowledge
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Dashu Platform Explores Crossborder Growth Amid Service Fee Scrutiny

Dashu Platform Explores Crossborder Growth Amid Service Fee Scrutiny

This article provides a detailed analysis of the service fee mechanism on the DaShu cross-border platform, covering the definition, timing, calculation methods, and frequently asked questions related to service fees. It aims to help service providers fully understand the purpose and rules of the service fee, dispel doubts, and ensure worry-free transactions, ultimately contributing to a fair, transparent, and efficient cross-border service platform. This aims to foster trust and collaboration within the platform ecosystem.

01/22/2026 Customs Knowledge
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Guide to Streamlining Service Delivery Transactions

Guide to Streamlining Service Delivery Transactions

This article provides a detailed interpretation of the delivery and acceptance stages in service transactions. It covers the time limit and procedures for merchants to confirm delivery, the process and significance of buyers confirming delivery, and the rules for buyers to apply for extending the acceptance period. The aim is to help both buyers and sellers understand transaction rules, avoid disputes, and improve transaction efficiency. This ensures a smoother and more transparent process for all parties involved.

01/22/2026 Customs Knowledge
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China Tightens Corporate Social Responsibility Rules for Overseas Firms

China Tightens Corporate Social Responsibility Rules for Overseas Firms

The Ministry of Commerce issued the "Guidelines for Chinese Enterprises' Overseas Social Responsibility Fulfillment" to guide Chinese companies in better fulfilling their social responsibilities and achieving sustainable development during overseas expansion. The guidelines cover various aspects, including supporting host country economic development, improving people's livelihoods, environmental protection, promoting healthy industry development, and strengthening the foundation for corporate responsibility. It provides clear action guidelines for businesses operating abroad, encouraging responsible and sustainable practices in their international endeavors.

01/21/2026 Customs Knowledge
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Guide to Costeffective Shipping to Hong Kong

Guide to Costeffective Shipping to Hong Kong

This article provides a comprehensive guide for sending packages to Hong Kong, covering the selection of courier companies, cost estimation, package preparation, filling out shipping forms, understanding import regulations, and tracking status. It ensures that your package arrives at its destination smoothly while avoiding potential issues and costs.

08/07/2025 Logistics Encyclopedia
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Shipping Industry Grapples With Missing Cargo and Delivery Errors

Shipping Industry Grapples With Missing Cargo and Delivery Errors

Facing cargo shortages, abandoned goods, or unclear destination port information? This article gathers freight forwarding experience to provide solutions for original pre-entry documents. It recommends clearly specifying destination port agent information in confirmation documents. This helps ensure efficient operation of foreign trade logistics by addressing potential issues proactively and improving communication throughout the shipping process. By implementing these measures, businesses can mitigate risks and streamline their export procedures.

08/23/2025 Logistics Encyclopedia
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Beginners Guide to Avoiding Freight Forwarding Mistakes

Beginners Guide to Avoiding Freight Forwarding Mistakes

This article shares common challenges faced by newcomers in freight forwarding, covering topics like contract negotiation, telex release procedures, container booking strategies, and obtaining pre-entry/release notes. It aims to help new professionals quickly understand industry rules, avoid common pitfalls, and improve their work efficiency within 100 words.

08/23/2025 Logistics Encyclopedia
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Freight Forwarding Strategies to Cut Costs and Errors

Freight Forwarding Strategies to Cut Costs and Errors

This article shares practical experiences in freight forwarding, addressing document discrepancies, container weight restrictions, and cancellation fees. It emphasizes the importance of document consistency and provides solutions. The article advises freight forwarders to confirm weight limits with shipping companies before booking and to pay attention to the accuracy of equipment interchange receipts. Finally, it highlights the importance of negotiating cost responsibility with overseas partners before canceling shipments to avoid unexpected expenses.

08/23/2025 Logistics Encyclopedia
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Guide to Avoiding Overpayment on Import Fees

Guide to Avoiding Overpayment on Import Fees

This article provides an in-depth analysis of the composition of import switch fees, revealing the detailed breakdown of various charges and offering practical advice on avoiding duplicate and unreasonable fees. It aims to help importers understand the reasonable range of switch fees and choose reputable freight forwarding companies, thereby effectively controlling costs and protecting their own interests.

09/26/2025 Logistics Encyclopedia
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