WCO Guide Aids Customs Agencies in Adopting Virtual Training

WCO Guide Aids Customs Agencies in Adopting Virtual Training

The World Customs Organization (WCO) has released the 'Guide to Successful Transition to Live Virtual Training,' offering strategies and techniques to help customs administrations effectively transition to virtual training modalities. Endorsed by reputable institutions and available in multiple languages, the guide covers needs analysis, instructor preparation, learner management, engagement strategies, and evaluation mechanisms. It aims to enhance training effectiveness and address challenges posed by crises. This guide provides practical advice for designing and delivering engaging and impactful virtual training programs for customs officials.

01/26/2026 Customs Knowledge
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WCO Eswatini Launch Customs Capacity Pilot Program

WCO Eswatini Launch Customs Capacity Pilot Program

The World Customs Organization (WCO), in collaboration with the Eswatini Revenue Authority (ERA), launched a capacity building assessment pilot project. This initiative aims to enhance training quality and effectiveness, facilitate knowledge transfer, and strengthen customs capacity building through a systematic five-level evaluation model. The project's findings will be shared with WCO members, contributing to the security and facilitation of global trade. The assessment framework will provide valuable insights for optimizing training programs and ensuring sustainable capacity development within customs administrations.

01/26/2026 Customs Knowledge
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Global Customs Agencies Crack Down on Illegal Wildlife Trade

Global Customs Agencies Crack Down on Illegal Wildlife Trade

The World Customs Organization (WCO) Environment Programme, in collaboration with customs administrations from 11 countries, is enhancing capabilities to combat illegal wildlife trade (IWT) through online diagnostic assessments. Focusing on key areas such as training, enforcement, legislation, cooperation, intelligence, and risk management, the program tailors solutions and gathers international experts to build a global anti-smuggling defense line and safeguard ecological security. The initiative aims to improve customs' effectiveness in detecting and preventing the trafficking of endangered species and related products.

01/30/2026 Customs Knowledge
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West and Central Africa Push to Modernize Customs Systems

West and Central Africa Push to Modernize Customs Systems

The 7th Annual Meeting of Capacity Building Focal Points for West and Central Africa focused on customs reform and modernization strategies. Key challenges discussed included leadership, human resources, outsourcing responsibility repatriation, and trade facilitation. The meeting emphasized strengthening regional cooperation and WCO support to enhance customs management, promote regional economic development, and build an efficient and secure global trade system. The discussions aimed to improve the effectiveness and efficiency of customs administrations in the region, ultimately contributing to increased trade and economic growth.

02/05/2026 Customs Knowledge
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West and Central Africa Customs Modernize HR at Ouagadougou Meeting

West and Central Africa Customs Modernize HR at Ouagadougou Meeting

The 9th Conference of Heads of Human Resources Management and Training of Customs in West and Central Africa convened in Ouagadougou, focusing on the theme of "Investing in Human Capital." The conference aimed to promote the modernization of customs human resources management in the region. The meeting adopted the "Ouagadougou Declaration," emphasizing the responsibilities of all parties and promoting regional cooperation and capacity building. This initiative lays the foundation for enhancing the effectiveness of customs in West and Central Africa.

02/06/2026 Customs Knowledge
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Mastering Key Elements of HS Customs Code Classification

Mastering Key Elements of HS Customs Code Classification

The classification of HS customs codes requires detailed evidence, as it varies for different products. Clothing is classified based on weaving methods and composition, furniture by usage and materials, and water heaters by heating methods. Cargo owners should collaborate with freight forwarders or customs brokers to enhance accuracy, ensuring the declaration specifies concrete terms, with a focus on categories, materials, and functions to improve classification effectiveness.

07/21/2025 Customs Knowledge
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Tunisia Boosts Customs Audits with WCO Assistance

Tunisia Boosts Customs Audits with WCO Assistance

The World Customs Organization (WCO) held a national workshop on Post Clearance Audit (PCA) in Tunisia, aiming to enhance the Tunisian Customs' PCA capabilities. The workshop covered WCO guidelines interpretation, human resource management, case studies, and group discussions. It assisted Tunisian Customs in optimizing audit processes, addressing risks in complex trade environments, and promoting economic development. The training sought to improve efficiency and effectiveness in identifying and addressing compliance issues after goods have been released, contributing to a more secure and predictable trade environment.

01/05/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Efficiency

Benin Customs Adopts Competency Model to Enhance Efficiency

With the support of the Swedish government through the WACAM project, Benin Customs has successfully implemented a competency-based human resource management system. This system covers key areas such as recruitment, training, and performance evaluation, aiming to enhance the overall effectiveness of the customs administration. The Minister of Finance expressed support for the project and hopes to extend it to the tax department. A pilot competency assessment project will be launched at Cotonou Airport, laying the foundation for the modernization of human resources within Benin Customs.

01/05/2026 Customs Knowledge
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Cte Divoire Customs Boosts Gender Equality with WCO Backing

Cte Divoire Customs Boosts Gender Equality with WCO Backing

The WCO conducted an assessment in Côte d'Ivoire on the progress of gender equality and diversity within customs administration. The assessment provided recommendations for improvement, aiming to create a work environment that promotes equal opportunities for all. The focus was on identifying areas where customs practices and policies could be enhanced to foster a more inclusive and equitable workplace, benefiting both employees and the effectiveness of customs operations. Ultimately, this initiative supports the WCO's commitment to promoting gender equality and diversity within its member organizations.

01/05/2026 Customs Knowledge
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Global Customs Adopt Datadriven Tech for Green Transition

Global Customs Adopt Datadriven Tech for Green Transition

The World Customs Organization report focuses on the impact of data analysis, environmental challenges, and emerging technologies on border management, emphasizing trade facilitation, process transformation, and international cooperation. It highlights the need for customs administrations to leverage data-driven insights to enhance efficiency and effectiveness. The report also addresses the growing importance of sustainable trade practices and the role of customs in promoting environmental protection. Furthermore, it underscores the significance of international collaboration in addressing shared challenges and fostering a secure and efficient global trade environment.

01/26/2026 Customs Knowledge
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