WCO Aids Mongolia in Strengthening Customs Risk Management

WCO Aids Mongolia in Strengthening Customs Risk Management

The World Customs Organization (WCO) collaborated with Mongolian Customs to conduct a passenger risk screening workshop in Ulaanbaatar, aiming to enhance Mongolia's risk-based passenger targeting capabilities. The workshop covered risk management frameworks, behavioral analysis, questioning techniques, and the application of WCO risk management tools. It emphasized the strategic importance of risk management in customs modernization and explored future trends in intelligent risk management.

01/05/2026 Customs Knowledge
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WCO Launches Online Course for Customs Change Management

WCO Launches Online Course for Customs Change Management

The World Customs Organization (WCO) has launched an online Change Management course to equip customs professionals with the skills to navigate the evolving international trade landscape. The course covers change management concepts, stakeholder engagement, tools and processes, and resistance management, emphasizing a blend of theory and practice. It is available on the CLiKC! platform and is accessible free of charge to WCO members. The course aims to improve customs administrations' ability to adapt to new challenges and implement effective trade facilitation measures.

01/05/2026 Customs Knowledge
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Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

01/05/2026 Customs Knowledge
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Maldives Customs Modernizes Risk Management After WCO Report

Maldives Customs Modernizes Risk Management After WCO Report

The World Customs Organization (WCO) presented a diagnostic report to the Maldives Customs Service, highlighting areas for improvement in customs valuation, post-clearance audit, and risk management. The report recommended establishing a robust risk management system, optimizing valuation processes, and upgrading audit methodologies. The Commissioner General of Maldives Customs pledged to develop an action plan based on the recommendations to enhance customs efficiency and transparency, ultimately fostering economic development. This initiative aims to modernize customs operations and facilitate smoother trade flows for the Maldives.

12/30/2025 Customs Knowledge
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WCO Enhances Customs Risk Management in Americas Caribbean

WCO Enhances Customs Risk Management in Americas Caribbean

With funding from the Japan Customs Cooperation Fund, the World Customs Organization (WCO) held a pre-accreditation workshop on risk management for technical advisors in the Americas and Caribbean region in Guatemala. The workshop aimed to expand the WCO's pool of experts and enhance the risk management capabilities of member customs administrations. Participants' technical knowledge, skills, and teamwork abilities were assessed during the seminar, laying the foundation for regional customs modernization efforts.

01/05/2026 Customs Knowledge
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WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

01/05/2026 Customs Knowledge
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WCO Aids Palestinian Customs in Warehouse Management Upgrade

WCO Aids Palestinian Customs in Warehouse Management Upgrade

The World Customs Organization (WCO) facilitated a study visit for the Palestinian Customs Organization to learn from Morocco's experience in bonded warehouse management. This initiative aims to assist Palestine in establishing and improving its bonded warehouse system, enhancing risk management, and coordinating border management, aligning with the WTO's Trade Facilitation Agreement and promoting trade facilitation. This effort is part of the HMRC-WCO-UNCTAD project, financially supported by the UK government.

01/05/2026 Customs Knowledge
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WCO Workshop Boosts Global Customs Risk Management Skills

WCO Workshop Boosts Global Customs Risk Management Skills

The World Customs Organization (WCO) and the Japan International Cooperation Agency (JICA) jointly held a pre-accreditation workshop on risk management, aiming to expand the pool of experts and enhance global customs risk control capabilities. Participants from five West African countries attended the workshop and are expected to obtain WCO accreditation, becoming an important force in the global customs field. This will help the WCO provide risk management support to its members.

01/05/2026 Customs Knowledge
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Qatar Customs Boosts Efficiency with WCO Performance Management

Qatar Customs Boosts Efficiency with WCO Performance Management

In 2015, a WCO expert team was invited to Qatar to assist in building a performance management framework. Through strategic planning interpretation, performance monitoring discussions, indicator development workshops, and international experience sharing, the team helped Qatar Customs improve operational efficiency, service quality, and international image, contributing more significantly to national economic development. The assistance focused on enhancing customs effectiveness through improved performance management practices and leveraging international collaboration to achieve strategic goals.

01/07/2026 Customs Knowledge
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Montenegro Customs Boosts Risk Management Via WCO Workshop

Montenegro Customs Boosts Risk Management Via WCO Workshop

The World Customs Organization (WCO) held a risk management workshop for Montenegro Customs to enhance its risk assessment and selectivity capabilities. Through training, Montenegro Customs officials mastered advanced risk assessment methods and tools, strengthened risk management awareness, and laid a solid foundation for future customs operations. This event promoted information exchange and cooperation, promoted WCO risk management tools, and helped Montenegro Customs establish a sound risk management system. The workshop aimed to improve efficiency and effectiveness in border control.

01/07/2026 Customs Knowledge
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