The 2010 WCO European Regional Heads of Customs Conference, held in Macedonia, focused on key issues such as trade security and facilitation, globally networked customs, and risk management. The conference reviewed WCO's work, discussed challenges faced by customs administrations, and promoted the exchange of experiences through case studies. The aim was to improve customs management and promote international trade development.
Guatemalan Customs, with the support of the World Customs Organization, held a leadership and management development workshop. The aim was to enhance self-awareness, personnel management, and change innovation capabilities among senior officials, thereby promoting customs modernization. This event is part of a global trade facilitation project, highlighting the importance of international cooperation in building customs capacity in developing countries.
The World Customs Organization (WCO) - West and Central Africa Capacity Building Working Group (WACAM) project expanded to Central Africa, aiming to enhance customs human resource management in the region. Through regional workshops and on-site support to Gabon Customs, the project has made significant progress in areas such as competency models and job management. This project will continue to support the modernization of human resource management in West and Central African customs administrations, contributing to regional development.
With the support of WCO projects, Burkina Faso Customs is enhancing the project management capabilities of its senior management. This initiative aims to advance customs reform and modernization, ultimately enabling the achievement of strategic goals. The capacity building efforts are crucial for effective implementation of reform initiatives and ensuring sustainable improvements within the customs administration. This focused development of project management skills is expected to contribute significantly to the overall efficiency and effectiveness of Burkina Faso Customs.
The World Customs Organization (WCO), through its Global Trade Facilitation Programme (GTFP), conducted a risk management workshop for Serbian Customs. The aim was to enhance their risk management capabilities, establish a robust risk management system, and improve their risk registry. This initiative will help Serbian Customs improve inspection efficiency, increase transparency, and ultimately facilitate trade, contributing to the country's economic development.
WCO, in collaboration with the Belgian Customs Academy, provides training to African customs officials to enhance their capabilities. Recently, officials visited the WCO headquarters to deepen cooperation, focusing on areas such as digital transformation. This partnership aims to strengthen customs administration in Africa and facilitate trade by building a skilled workforce and promoting modern practices. The collaboration underscores the WCO's commitment to supporting Africa's development through effective customs management and capacity building initiatives.
The World Customs Organization (WCO) launched a scholarship program for Small Island Economies (SIEs) to enhance the capacity building of customs officials in these regions. The program provides training in areas such as international economics, trade regulations, data analysis, and risk management to SIEs customs officials through needs assessments, curriculum design, and expert instruction. It aims to help them improve customs management and promote sustainable economic development.
With the support of the World Customs Organization, Madagascar Customs is implementing a competency-based human resource management system to improve the quality of customs personnel and promote trade facilitation and economic development. By building tools such as job catalogs and competency frameworks, and formulating change management plans, Madagascar Customs is moving towards the goal of building a high-performance organization. The initiative focuses on modernizing customs operations through talent development and streamlined processes to enhance trade efficiency.
The World Customs Organization (WCO) fosters global customs leaders through its Leadership and Management Development (LMD) program. A recent French-language facilitator accreditation event in France aimed to build a team of proficient French-speaking facilitators to support future LMD workshops in French-speaking regions. These workshops cover leadership, management skills, and strategic thinking, contributing to the holistic development of customs personnel. This initiative enhances customs efficiency and promotes global trade by strengthening leadership capabilities within customs administrations.
At the invitation of Jordan Customs, the WCO utilized the Japan Fund to pilot a new risk management tool. The initiative aimed to assess Jordan Customs' capabilities in risk management, provide recommendations for improvement, and ultimately contribute to the modernization of Jordan Customs. This pilot project focused on leveraging WCO tools and best practices to enhance risk assessment and mitigation strategies within Jordanian customs operations. The goal was to strengthen border security and facilitate legitimate trade through improved risk management practices.
