WCO Committee Outlines Global Customs Modernization Strategy

WCO Committee Outlines Global Customs Modernization Strategy

The 209th/210th sessions of the WCO Permanent Technical Committee focused on the future development of customs, discussing key issues such as e-commerce, information technology, performance measurement, and customs-business partnerships. The meetings aimed to address the challenges posed by emerging technologies and changes in the global trade landscape, building a more efficient, secure, and convenient global trading environment. Discussions centered on how customs administrations can leverage innovation and collaboration to streamline processes and enhance security in the face of evolving trade patterns.

12/30/2025 Customs Knowledge
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WCO Upgrades Gender Equality Tool for Customs Agencies

WCO Upgrades Gender Equality Tool for Customs Agencies

The World Customs Organization (WCO) has released an updated Gender Equality Organizational Assessment Tool (GEOAT) to assist member customs and tax administrations in assessing the integration of gender equality and diversity within their internal policies, practices, and external relations. The 2023 update focuses on security, action, and user experience. It includes a new security and safety chapter, strengthens action-oriented templates, and optimizes user experience design. This aims to promote gender equality within the customs domain and improve organizational performance through a more inclusive and equitable environment.

01/05/2026 Customs Knowledge
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WCO Eswatini Pilot Enhanced Customs Training Program

WCO Eswatini Pilot Enhanced Customs Training Program

The World Customs Organization (WCO) launched a pilot training evaluation project in collaboration with the Eswatini Revenue Authority (ERA) to enhance the efficiency and effectiveness of customs personnel, processes, and structures. Funded by the EU-HS Africa Programme, the project utilizes a systematic evaluation framework covering five levels: reaction, learning, behavior, results, and return on investment. Emphasizing collaboration and participation, the project's findings were shared with WCO members in February 2022. This initiative aims to strengthen customs capacity and improve overall performance through comprehensive evaluation methodologies.

01/30/2026 Customs Knowledge
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Jamaica Customs Boosts Efficiency Through Leadership Overhaul

Jamaica Customs Boosts Efficiency Through Leadership Overhaul

The Jamaica Customs Agency (JCA), with support from HMRC and the WCO, is driving management transformation through Leadership and Management Development (LMD) workshops. These workshops aim to enhance managers' leadership, communication, and strategic thinking skills, fostering a people-centered, continuous learning, and high-performance organization. This is crucial for adapting to the challenges of the global trading environment. The JCA's practices offer valuable lessons for customs reform in other countries. The focus is on building capacity and creating a more effective and responsive customs administration.

01/30/2026 Customs Knowledge
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West and Central Africa Boost Customs Modernization Via Regional Cooperation

West and Central Africa Boost Customs Modernization Via Regional Cooperation

The 6th Regional Working Group Meeting of Human Resources and Training Managers of Customs in West and Central Africa in 2016 focused on regional cooperation to accelerate the modernization of customs human resources. The meeting emphasized experience sharing, regional synergy, and the importance of the WCO-WACAM project. Participating countries actively sought project support and discussed key issues such as digital transformation, performance management, leadership development, and talent retention, aiming to jointly build the future of customs in West and Central Africa. The discussions highlighted the need for collaborative efforts and shared strategies.

02/05/2026 Customs Knowledge
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WCO Backs Ghana Customs Data Modernization Push

WCO Backs Ghana Customs Data Modernization Push

The World Customs Organization (WCO), through the WACAM project, provides strategic planning support to the Ghana Revenue Authority (GRA), focusing on data-driven modernization. The mission includes assessing the GRA's strategic plan compliance, addressing customs reform and modernization issues, and enhancing monitoring, evaluation, and project management capabilities. Emphasizing the crucial role of data in customs modernization, recommendations include establishing a data warehouse, developing data analysis tools, and formulating data-driven performance indicators. The project aims to transform GRA into a more efficient and effective organization through strategic planning and data utilization.

02/05/2026 Customs Knowledge
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Gambia Revenue Authority Adopts WCO Trade Facilitation Tool

Gambia Revenue Authority Adopts WCO Trade Facilitation Tool

The Gambia Revenue Authority (GRA) is collaborating with the World Customs Organization (WCO) to enhance trade facilitation capabilities through the WCO's Performance Measurement Mechanism (PMM). This initiative aims to assess customs performance, optimize operations, and promote economic development. The GRA is focusing on measures such as the Authorized Economic Operator (AEO) program and Coordinated Border Management (CBM) to align with the WTO's Trade Facilitation Agreement and provide a model for other developing countries. The PMM will help identify areas for improvement and track progress towards achieving trade facilitation goals.

12/30/2025 Customs Knowledge
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Streamlined Customs Inspections Boost Global Trade Efficiency

Streamlined Customs Inspections Boost Global Trade Efficiency

This article provides a detailed overview of methods to track international express shipments after customs inspection. It includes ways to check through the express company's official website, customer service, customs platforms, and local customs websites. This information helps readers efficiently grasp the customs clearance status of their shipments.

08/05/2025 Customs Knowledge
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Key Factors Driving US Airport Customs Inspections

Key Factors Driving US Airport Customs Inspections

This article provides a detailed analysis of the customs inspection conditions for goods arriving at U.S. airports. It covers various factors, including declaration issues, cargo characteristics, company history, regulatory policies, random sampling, and report analysis, to help readers better understand and tackle customs clearance challenges in international logistics.

08/04/2025 Customs Knowledge
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Key Strategies for Smooth Crossborder Ecommerce Customs

Key Strategies for Smooth Crossborder Ecommerce Customs

This article delves into how cross-border e-commerce sellers can avoid customs clearance issues. It introduces key strategies such as understanding market regulations, preparing customs documents, and selecting logistics partners. These approaches assist sellers in smoothly shipping goods and clearing customs, ultimately enhancing customer satisfaction.

08/04/2025 Customs Knowledge
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