This paper explores the application of game theory in warehouse personnel management, emphasizing the optimization of employee behavior through institutional constraints and reward-punishment mechanisms to achieve alignment between corporate and individual goals. Particularly in labor-intensive warehouse settings, understanding and adjusting behavioral incentives is crucial for enhancing management efficiency.
At the request of the UAE Federal Customs Authority, the World Customs Organization (WCO) conducted a diagnostic assessment of its customs personnel recruitment and training processes. The aim was to establish unified standards, improve customs efficiency, and facilitate international trade. A WCO expert team, through research and interviews, drafted a guide for a unified recruitment and training system and developed a follow-up action plan. This laid the foundation for the standardization and professionalization of the UAE customs personnel workforce.
This article explores the importance of combining system development and staff training in warehouse management. It emphasizes strategies to improve operational efficiency and safety by establishing a clear regulatory framework and implementing systematic employee training.
The pandemic has presented challenges to customs personnel training. Live virtual classrooms have become crucial for overcoming these difficulties. This paper emphasizes that customs organizations should actively embrace change, drawing on WCO guidelines. By carefully designing courses, strengthening interaction, and leveraging technology, they can create effective virtual classrooms, enhance personnel capabilities, and drive customs modernization. Ultimately, this promotes trade facilitation and national security. The focus is on adapting to the new normal and utilizing virtual platforms for continuous learning and development within customs administrations.
Guatemalan Customs, with the support of the World Customs Organization, held a leadership and management development workshop. The aim was to enhance self-awareness, personnel management, and change innovation capabilities among senior officials, thereby promoting customs modernization. This event is part of a global trade facilitation project, highlighting the importance of international cooperation in building customs capacity in developing countries.
On the occasion of International Customs Day 2025, the Customs and Excise Division of Antigua and Barbuda recognized three long-serving veteran officers for their outstanding contributions to national development. Their dedication and professionalism are invaluable assets to the customs service, inspiring all customs personnel to contribute to the nation's customs endeavors. The recognition highlights their exceptional service and commitment to upholding the integrity and efficiency of customs operations in Antigua and Barbuda.
With the support of the World Customs Organization, Egyptian Customs has developed a new vision, mission, and strategic plan aimed at enhancing customs clearance efficiency, optimizing risk management, strengthening international cooperation, and ultimately promoting Egypt's economic development. The strategic plan emphasizes process optimization, technology upgrades, personnel training, and international collaboration. It strives to transform Egyptian Customs into a leading regional customs organization characterized by efficiency, transparency, and security.
The World Customs Organization's MADAO project is assisting the Gambia Revenue Authority in developing a team of expert trainers. Through a 'Training of Trainers' workshop, the project enhances the capabilities of customs personnel, promoting trade facilitation and efficient tax collection. This initiative lays the foundation for customs capacity building in Gambia. Future evaluations will continuously assess the training's impact and contribute to the modernization of customs administration.
The Côte d'Ivoire Customs Academy held a seminar focused on leveraging e-learning to optimize personnel training and enhance the professional competence of customs officers. By mastering technology, optimizing curricula, and customizing content, Côte d'Ivoire Customs not only improves training effectiveness and reduces costs but also promotes knowledge sharing and adapts to changes. This provides a valuable reference for the digital transformation of customs administrations in other developing countries.
This guide elaborates on the customs declaration process for inbound and outbound transport vehicles and its key components, emphasizing the necessity and completeness of the declarations. According to customs regulations, the responsible personnel must truthfully declare cargo, passengers, and other essential information to ensure safe and smooth transport. Manifest declaration is a critical step that is vital for improving customs clearance efficiency.
