West Africa Customs Training Thrives Amid Pandemic Challenges

West Africa Customs Training Thrives Amid Pandemic Challenges

The World Customs Organization (WCO) and Japan International Cooperation Agency (JICA) joint “Mentoring Training Programme” (MTP) has made significant progress in West Africa. Overcoming the impact of the pandemic through innovative models such as virtual working groups, the program successfully enhanced the capacity of customs officers in West African countries in risk management and intelligence analysis, contributing to regional trade security and economic development. The success of this program provides a valuable reference for capacity building in other developing countries.

12/30/2025 Customs Knowledge
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Qatar Customs Enhances Workforce Training for Global Edge

Qatar Customs Enhances Workforce Training for Global Edge

To enhance competitiveness, Qatar Customs invited the WCO to conduct a workshop focused on improving management capabilities and optimizing talent planning, development, and performance evaluation. Participants learned the importance of competency-based job descriptions through the WCO framework and recognized the crucial role of fostering a positive work environment. Moving forward, Qatar Customs will deepen its collaboration with the WCO to continuously improve its human resource management practices. The workshop aimed to equip managers with the necessary skills and knowledge for effective leadership and employee development.

12/30/2025 Customs Knowledge
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Costa Rica Boosts Customs Efficiency Via HS Training

Costa Rica Boosts Customs Efficiency Via HS Training

The WCO, with the support of the Korea CCF, co-organized an HS workshop with Costa Rican Customs to enhance officials' HS skills. The workshop covered classification systems, rules, laboratory practices and other relevant topics. This initiative aims to improve the application of the Harmonized System, ensuring accurate classification of goods and ultimately contributing to trade facilitation by streamlining customs procedures and reducing potential delays. The training provided customs officers with the necessary knowledge and tools to effectively implement HS regulations.

12/30/2025 Customs Knowledge
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Finnish Customs Boosts Global Trade Via WCO Training

Finnish Customs Boosts Global Trade Via WCO Training

Finnish Customs actively participates in WCO capacity building projects, contributing to global customs capacity enhancement and trade facilitation through workshops and financial support. The Finnish government's financial support for WCO projects in East and Southern Africa will further promote customs modernization and trade development in the region. Finnish Customs will continue to deepen its cooperation with the WCO in the future, contributing to global trade prosperity. They aim to strengthen customs procedures and promote efficient trade practices worldwide.

12/30/2025 Customs Knowledge
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Namibia Customs Boosts Efficiency with WCO Leadership Training

Namibia Customs Boosts Efficiency with WCO Leadership Training

The WCO conducted a leadership workshop for Namibian Customs, aiming to enhance management effectiveness, promote customs modernization reforms, and contribute to the achievement of organizational goals. The workshop focused on developing leadership skills and strategies to improve operational efficiency and facilitate trade. By strengthening leadership capabilities, Namibian Customs can better navigate the challenges of a rapidly changing global environment and effectively implement modern customs practices. This initiative supports Namibia's efforts to streamline processes, enhance revenue collection, and improve border security.

12/30/2025 Customs Knowledge
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WCO Launches Newsletter to Boost Global Customs Training

WCO Launches Newsletter to Boost Global Customs Training

The WCO has launched the 'Capacity Builder Newsletter' to support global customs capacity building. It provides information, experiences, and expert perspectives. This initiative complements briefings, certifications, and e-learning platforms, offering a comprehensive approach to enhancing customs capabilities worldwide. The newsletter aims to facilitate knowledge sharing and promote best practices within the international customs community, ultimately contributing to more efficient and effective border management and international trade facilitation.

12/30/2025 Customs Knowledge
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WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

01/05/2026 Customs Knowledge
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Fiji Customs Boosts Efficiency with WCO Training Program

Fiji Customs Boosts Efficiency with WCO Training Program

WCO talent tools assist Fiji Customs in reforming its human resources. Recommendations include optimizing recruitment, training, performance management, compensation, and communication. The goal is to build a highly efficient customs team, ultimately promoting economic development. This involves attracting and retaining skilled personnel, providing continuous professional development, and fostering a positive work environment. By implementing these strategies, Fiji Customs can enhance its operational effectiveness and contribute to national prosperity. The focus is on creating a sustainable and capable workforce within the customs administration.

01/05/2026 Customs Knowledge
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North Macedonia Boosts Customs with WCO Tariff Training

North Macedonia Boosts Customs with WCO Tariff Training

The World Customs Organization (WCO) conducted a national workshop on tariff classification in the Republic of North Macedonia. The workshop aimed to enhance the country's customs capacity in classifying goods such as dairy products, food supplements, and high-tech equipment. Sponsored by the German Customs Cooperation Fund, WCO experts provided theoretical and practical guidance, introducing relevant WCO tools and resources. This initiative supports the modernization of customs administration in North Macedonia, ensuring accurate tariff classification and efficient trade facilitation.

01/07/2026 Customs Knowledge
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Niger Customs Enhances Training Via WCO WACAM Initiative

Niger Customs Enhances Training Via WCO WACAM Initiative

The World Customs Organization (WCO), through the WACAM project, supports the modernization of human resource management in Niger Customs. This assistance focuses on building a competency-based HRM system, including refining job catalogs and competency frameworks, and developing communication plans. The project aims to enhance Niger Customs' talent management capabilities and strengthen its change management capacity. Ultimately, this initiative contributes to building an internationalized workforce, improving overall customs effectiveness, and promoting national economic development.

01/07/2026 Customs Knowledge
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