Douyin Sellers Advised to Enhance Service Scores for Better Performance

Douyin Sellers Advised to Enhance Service Scores for Better Performance

This paper addresses the issue of low service experience scores in TikTok Shops and proposes detailed solutions. It focuses on diagnosing the current shop status, accurately identifying key metrics for improvement, and providing effective strategies such as optimizing IM response time and reducing dissatisfaction rates. It also emphasizes important considerations like after-sales service, customer service professionalism, and data monitoring. Furthermore, it highlights methods to improve product and logistics experiences, aiming to help merchants comprehensively enhance their shop's experience score and overcome traffic bottlenecks.

01/07/2026 Logistics Industry Insights
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Vanuatu Customs Boosts Trade with WCO Efficiency Study

Vanuatu Customs Boosts Trade with WCO Efficiency Study

The World Customs Organization (WCO) supports Vanuatu Customs in implementing a Time Release Study (TRS) aimed at identifying and addressing bottlenecks in goods release, thereby enhancing customs efficiency. Through the TRS, Vanuatu aims to streamline processes, optimize management, and ultimately promote trade facilitation, improve the business environment, and achieve sustainable economic development. The study will help pinpoint specific areas for improvement, leading to more efficient customs procedures and reduced delays for traders. This initiative underscores the WCO's commitment to assisting member states in modernizing their customs operations.

01/07/2026 Customs Knowledge
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Global First Unmanned Delivery City Launched by Changshu City in Partnership with JD Logistics

Global First Unmanned Delivery City Launched by Changshu City in Partnership with JD Logistics

Changshu City will collaborate with JD Logistics to launch the world's first unmanned delivery city, aiming to introduce 100,000 robots over the next five years to enhance delivery efficiency. The first batch of unmanned delivery vehicles is already operational, demonstrating high delivery capabilities. Leveraging self-developed autonomous driving technology, the project is focused on optimizing urban logistics and showcasing the innovative applications of smart logistics.

07/22/2025 Logistics
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A New Era of Drone Logistics: The Launch of Beijing's First Delivery Route

A New Era of Drone Logistics: The Launch of Beijing's First Delivery Route

Beijing has recently launched its first drone logistics delivery route, marking a significant development in the field of smart logistics. This route leverages drone technology and modern information systems to enhance logistics efficiency and reduce costs. By effectively alleviating traffic congestion and promoting green development, this initiative also improves the daily experiences of citizens. To ensure safety, relevant authorities have established strict standards and enhanced training.

08/16/2024 Logistics
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Amazon Officially Launches Air Cargo Business in Europe to Enhance Logistics Delivery Services

Amazon Officially Launches Air Cargo Business in Europe to Enhance Logistics Delivery Services

Amazon officially launched its air freight business in Europe, marking its first air transport project outside the United States. The new air cargo center is located at Leipzig/Halle Airport in Germany and boasts strong operating capabilities and extensive logistics options. This move aims to reduce dependence on courier companies while continually expanding freight capacity through its own air network. Amazon's air fleet has now reached 70 aircraft, signifying an important step in enhancing logistics delivery services.

07/22/2025 Logistics
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The New Era of Unmanned Delivery Commercial Opportunities and Challenges Amidst Capital Frenzy

The New Era of Unmanned Delivery Commercial Opportunities and Challenges Amidst Capital Frenzy

The unmanned delivery industry is thriving, gaining increasing attention from the capital market. Amidst the rapid growth of e-commerce and logistics, unmanned delivery has become a focal point due to its efficiency and safety. With support from technology and policies, companies are competing not only on investments but also on the effective commercialization and application of their services. The future market potential is enormous, and companies must optimize their products to stand out in the competitive landscape.

07/23/2025 Logistics
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Billiondollar Unicorn Opportunities in the Express Delivery Industry From Pain Points to Innovation

Billiondollar Unicorn Opportunities in the Express Delivery Industry From Pain Points to Innovation

This article explores the potential unicorn opportunities worth billions of dollars within the express delivery industry. It analyzes the innovation potential across several key areas, including collective end delivery, niche market development, financial product innovation, green development, and the acceleration of smart applications. The importance of technological breakthroughs and innovative concepts for the future of the industry is emphasized.

07/24/2025 Logistics
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