DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
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UPS Fedex DHL EMS Compared for Crossborder Ecommerce

UPS Fedex DHL EMS Compared for Crossborder Ecommerce

This article provides an in-depth analysis of the strengths and weaknesses of the four major international express companies: UPS, FedEx, DHL, and EMS, offering a selection guide for novice cross-border e-commerce sellers. The article compares them across multiple dimensions such as price, delivery time, service coverage, and more. It helps sellers choose the most suitable logistics solution based on their specific needs, reduce costs, and improve efficiency. Ultimately, it aims to empower sellers to make informed decisions about their international shipping strategies.

01/07/2026 Logistics Encyclopedia
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DHL GXO Announce Leadership Changes in North America

DHL GXO Announce Leadership Changes in North America

DHL Supply Chain North America appointed Mark Kunar as its new CEO, while GXO Logistics announced former DHL Supply Chain CEO Patrick Kelleher as its CEO. These personnel changes suggest potential shifts in the North American and even global supply chain landscape. The two companies may exhibit different development paths in future market competition. The appointments signal a strategic realignment within the logistics sector, potentially impacting operational strategies and market share.

01/07/2026 Logistics
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DHL Expands Global Air Freight Services for Secure Shipping

DHL Expands Global Air Freight Services for Secure Shipping

DHL International Freight offers reliable international air freight solutions leveraging its global network, efficient transportation, professional services, security, and strong brand reputation. Choosing DHL means choosing seamless global connectivity, efficient and punctual delivery, dedicated professional support, and secure and reliable assurance, helping you expand your global business. With a focus on speed and reliability, DHL ensures your shipments reach their destination quickly and safely, backed by a commitment to customer satisfaction.

01/05/2026 Logistics
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Key Tips for Shipping to Brazil Via DHL Express

Key Tips for Shipping to Brazil Via DHL Express

Understanding the requirements for sending DHL international parcels to Brazil is crucial for cross-border e-commerce sellers. This article details recipient information, customs clearance procedures, document preparation, package restrictions, and prohibited items, helping sellers successfully complete their shipments while avoiding the risks of returns and fines.

08/04/2025 Customs Knowledge
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DHL Opens Liaocheng Hub to Enhance International Courier Speed

DHL Opens Liaocheng Hub to Enhance International Courier Speed

The DHL Express Liaocheng Service Center has recently become operational, marking the complete coverage of its direct network in Shandong. The volume of shipments to Belt and Road countries is expected to account for 30%. The new center can significantly reduce transit times by over 30%, effectively enhancing the international logistics efficiency for local businesses.

08/04/2025 Logistics
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DHL Unveils Health Logistics Brand for Medical Supply Chain

DHL Unveils Health Logistics Brand for Medical Supply Chain

DHL Group has announced a €2 billion investment in its newly established DHL Health Logistics brand, focusing on enhancing logistics capabilities in the life sciences and healthcare sectors. The initiative aims to ensure the efficient delivery of pharmaceuticals and biological products, covering multi-temperature transportation, cold chain facilities, and IT systems to achieve end-to-end visibility.

08/07/2025 Logistics
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Beijing Businesses Gain Efficiency with DHL Customs Clearance Services

Beijing Businesses Gain Efficiency with DHL Customs Clearance Services

This article introduces the service advantages and product scope of a Beijing DHL Express import customs clearance company. It emphasizes the importance of choosing a professional agent and details the precautions and procedures for import customs declaration and clearance. The aim is to provide customers with efficient one-stop customs clearance services, ensuring that goods arrive at their destination quickly and safely. We offer comprehensive support for all import needs, streamlining the process and minimizing potential delays.

04/08/2025 Customs Knowledge
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DHL Expands EV Logistics in Asiapacific with New Hub

DHL Expands EV Logistics in Asiapacific with New Hub

DHL Group has established an Electric Vehicle (EV) Center of Excellence in Asia Pacific to strengthen its end-to-end EV logistics and supply chain solutions, addressing the rapidly growing Asian EV market. These centers offer comprehensive services ranging from capital equipment to aftermarket logistics, connecting to a global network to tackle industry challenges like battery recycling. DHL views the new energy sector as a key area for future growth, investing in infrastructure and expertise to support the expanding EV ecosystem across the region and globally. The focus is on providing sustainable and efficient solutions.

11/03/2025 Logistics
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