Customs HR Strategies for Crisis Resilience and Adaptation

Customs HR Strategies for Crisis Resilience and Adaptation

This article provides an in-depth interpretation of the World Customs Organization (WCO) guidelines, aiming to assist customs administrations in enhancing human resource resilience during crises. It analyzes the challenges faced by customs HR under the pandemic and elaborates on seven key areas for building resilience, including leadership & communication, employee health & safety, and workplace transformation. Drawing on international best practices, the article offers valuable insights and references for customs administrations to address future challenges. This resource is designed to strengthen HR functions within customs agencies globally.

01/20/2026 Customs Knowledge
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Yale Forklift Expands Operator Assistance for Warehouse Safety

Yale Forklift Expands Operator Assistance for Warehouse Safety

Yale Lift Truck Technologies showcased an expanded Yale Reliant operator assistance solution at Modex 2024, covering 59 models and debuting Advanced Dynamic Stability (ADS) as a standalone feature. This solution aims to reduce human error risks and improve safety and efficiency in warehouse operations. It is applicable to various scenarios, including retail, e-commerce, and wholesale distribution, helping businesses achieve intelligent upgrades. The expanded Yale Reliant system provides a comprehensive approach to forklift safety and performance enhancement, contributing to a more secure and productive work environment.

01/20/2026 Logistics
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Smart Tech Boosts Safety Efficiency in Material Handling

Smart Tech Boosts Safety Efficiency in Material Handling

In the face of logistics industry uncertainties, the Adient Global collaboration with Toyota Material Handling showcases how deploying intelligent sensor systems enhances safety and efficiency in material handling. Companies should strategically plan, integrate a safety culture, and prioritize ergonomic design to gain a competitive edge. This case highlights the importance of leveraging technology and a human-centered approach to optimize operations and mitigate risks in a dynamic environment. Focusing on these key areas allows for improved productivity and a safer, more comfortable work environment for employees.

01/20/2026 Logistics
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ARX Aerospace Boosts Saudi Aviation Safety with IATA Training

ARX Aerospace Boosts Saudi Aviation Safety with IATA Training

ARX Aerospace and Defense, a Saudi Arabian IATA-certified aviation training center, offers comprehensive aviation safety courses. These courses cover security awareness, fatigue management, human factors, and quality management systems, aiming to enhance the professional skills of aviation personnel and ensure aviation safety. The curriculum is rich and diverse, ranging from basic to advanced levels, suitable for individuals in various roles within the aviation industry. It equips professionals with the knowledge and skills necessary to maintain the highest safety standards and contribute to a safer aviation environment.

01/20/2026 Airlines
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Smart Automation Transforms Distribution Centers

Smart Automation Transforms Distribution Centers

This paper explores the current state and future trends of automation technologies in logistics centers. Driven by advancements in artificial intelligence and machine learning, automation is profoundly transforming logistics operations. The article analyzes the crucial role of software in optimizing logistics processes and envisions the future application of innovative technologies such as autonomous mobile robots and AI-powered picking robots. It emphasizes that automation should balance efficiency gains with employee well-being, ensuring a human-centric approach to technological advancement within the supply chain.

01/21/2026 Logistics Industry Insights
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Gambia Revenue Authority Boosts HR Strategy with WCO Aid

Gambia Revenue Authority Boosts HR Strategy with WCO Aid

With Sida's funding, the WCO, through the WACAM project, is assisting the Gambia Revenue Authority in enhancing its human resource management capabilities and optimizing recruitment processes. This initiative aims to strengthen the GRA's operational efficiency by improving its ability to attract, retain, and develop qualified personnel. The project focuses on modernizing HR practices and aligning them with international standards to support the GRA's mandate in revenue collection and border security. Ultimately, this contributes to Gambia's economic development by fostering a more effective and transparent customs administration.

01/26/2026 Customs Knowledge
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Global Customs Agencies Strengthen Ozone Layer Protections

Global Customs Agencies Strengthen Ozone Layer Protections

The World Customs Organization (WCO) actively participates in international efforts to protect the ozone layer by strengthening border controls, combating illegal trade, and enhancing customs capacity. These measures effectively enforce multilateral environmental agreements such as the Montreal Protocol. Future efforts should focus on strengthening international cooperation, risk management, and technological applications to safeguard human health and the global environment. The WCO's commitment to environmental security ensures a safer and healthier planet for future generations by preventing the illegal trade of ozone-depleting substances and promoting sustainable practices.

01/26/2026 Customs Knowledge
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Mali Customs Boosts Training with WCO Support for Staff Efficiency

Mali Customs Boosts Training with WCO Support for Staff Efficiency

With the support of the World Customs Organization, Mali Customs developed a Human Resource Management Strategy for 2018-2021. This strategy aims to enhance employee skills, improve work efficiency, and strengthen organizational cohesion through tools like competency models, ultimately achieving the overall mission of customs. The success of Mali Customs has attracted significant attention from the Ministry of Finance and is expected to be promoted to other government departments. The focus is on building a capable and motivated workforce to drive customs modernization and improve overall performance.

01/26/2026 Customs Knowledge
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Sudan Customs Adopts WCO Model to Modernize HR Management

Sudan Customs Adopts WCO Model to Modernize HR Management

With the support of the World Customs Organization (WCO), Sudan Customs has launched a human resource modernization project. This initiative aims to enhance the level of customs services and improve the organization's overall competitiveness. The project likely involves developing and implementing a competency model to identify and cultivate the skills and knowledge required for customs officials to effectively perform their duties. This modernization effort signifies Sudan Customs' commitment to aligning with international best practices and improving its efficiency in facilitating trade and protecting national borders.

01/26/2026 Customs Knowledge
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AI Hardware Advances From Industrial Robots to Emotional Companions

AI Hardware Advances From Industrial Robots to Emotional Companions

This issue of the AI Application List focuses on the rise of AI hardware, covering both industrial efficiency improvement and emotional companionship. Industrial robots are evolving into "intelligent employees," achieving autonomous operation and efficient scheduling. Emotional companionship robots, through emotional interaction and offline memory, are building new human-machine relationships. AI hardware is transforming from a "tool" to an "intelligent agent," redefining productivity and production relations. This shift highlights the increasing sophistication and integration of AI into physical devices, impacting both work and personal lives.

01/27/2026 Logistics Industry Insights
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