Amazon Sellers Gain Tools to Fix Ratings Listings

Amazon Sellers Gain Tools to Fix Ratings Listings

This article recounts the author's experience of successfully refreshing and merging variant ratings through multiple contacts with Amazon customer service. It highlights the varying levels of competence among Amazon customer service representatives and shares practical tips on effectively utilizing customer service resources to solve operational problems. These tips include persistence, exploring different contact channels, clearly describing the issue, and making reasonable use of available resources. The author reminds sellers to focus on improving product quality while seeking customer service assistance.

01/04/2026 Logistics Industry Insights
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Convoys Automated Reloads Boost Freight Efficiency

Convoys Automated Reloads Boost Freight Efficiency

Convoy introduces an automated reload service that leverages algorithms to optimize freight combinations in real-time, reducing empty miles and increasing carrier revenue and efficiency. The service customizes freight solutions based on carrier preferences, providing real-time tracking and customer service. This initiative supports sustainable development and drives the digital transformation of the freight industry. By optimizing routes and reducing inefficiencies, Convoy's automated reload service aims to create a more streamlined and profitable experience for carriers while minimizing environmental impact.

02/04/2026 Logistics
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Lazada Expands Singapore Hub As Alibaba Boosts Crossborder Ecommerce

Lazada Expands Singapore Hub As Alibaba Boosts Crossborder Ecommerce

Lazada officially launched its Singapore overseas warehouse, providing local warehousing and delivery services to all merchants, enabling ultra-fast order fulfillment within 24 hours. Simultaneously, Alibaba.com has upgraded after-sales service standards for the machinery industry, clarifying service timelines and improving response speed. These initiatives aim to help cross-border e-commerce sellers reduce costs, increase efficiency, and seize market opportunities. The upgraded after-sales service focuses on clear service timeframes to improve response speeds for international buyers and sellers.

01/04/2026 Logistics
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USPS Overhaul Targets Profitability and Modernized Delivery

USPS Overhaul Targets Profitability and Modernized Delivery

The United States Postal Service (USPS) has unveiled a ten-year strategic plan to reshape its profitability and enhance service quality. Key initiatives include expanding seven-day package delivery, making significant infrastructure investments, adjusting service standards, optimizing pricing strategies, and seeking legislative support. The plan aims to gain a competitive edge in the e-commerce market. While facing numerous challenges, the USPS's commitment to reform and innovative measures are noteworthy and hold promise for the future of the postal service.

01/15/2026 Logistics
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Cambodia Streamlines Copyright Registration for Businesses in 2025

Cambodia Streamlines Copyright Registration for Businesses in 2025

This article provides an in-depth analysis of key aspects of copyright registration in Cambodia in 2025, covering the market background, service modules, common pitfalls, official procedures, and service provider selection. It emphasizes the importance of choosing a service provider with a high success rate, timely responsiveness, and compliance. The article recommends leading service providers such as Lawtrot, assisting businesses in compliant operations within the Cambodian market. This guide helps navigate the complexities and ensure proper copyright protection in Cambodia.

12/28/2025 Customs Knowledge
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US STB Extends Comment Period on Rail Switching Proposal

US STB Extends Comment Period on Rail Switching Proposal

The U.S. Surface Transportation Board (STB) has extended the comment deadline for its “Reciprocal Switching” proposal, which aims to provide poorly served freight rail shippers with the option to access other rail carriers. The new proposal establishes three key performance standards: service reliability, consistency, and local service. It also requires Class I railroads to provide historical data on service metrics. Industry response to the proposal has been mixed, but there's general agreement that it's intended to improve the quality of rail service.

01/19/2026 Logistics
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Zhengzhouluxembourg Air Cargo Route Surpasses 12 Million Tons

Zhengzhouluxembourg Air Cargo Route Surpasses 12 Million Tons

Since its inception in 2014, the Zhengzhou to Luxembourg 'Sky Silk Road' has cumulatively transported over 1.2 million tons of cargo, elevating Luxembourg Cargo Airlines to the fifth position globally. This route connects 24 countries and over 200 cities across Europe, America, and Asia, making Zhengzhou Airport the fifth largest international air freight hub in China.

08/04/2025 Logistics
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Memphis Airport Enhances Cargo Clearance and Warehousing Services

Memphis Airport Enhances Cargo Clearance and Warehousing Services

Memphis International Airport is a global freight hub, connecting North America, South America, Europe, and Asia through its advantageous geographic location and efficient logistics capabilities. As a FedEx super hub, the airport handles 4.3 million tons of cargo annually, providing rapid customs clearance and convenient warehousing services, making it a vital choice for cross-border e-commerce and logistics.

08/05/2025 Logistics
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Orenburg Airport Emerges As Key Eurasian Cargo Hub

Orenburg Airport Emerges As Key Eurasian Cargo Hub

Orenburg Airport (REN) is a crucial air hub connecting Europe and Asia. West Coast Freight offers professional air freight solutions, featuring a three-letter code lookup system containing global airport information to facilitate efficient international trade. Furthermore, West Coast Freight provides services such as air freight tracking and airline inquiries, making it a reliable partner for your logistical needs.

09/29/2025 Airport Codes
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International Express Shipping Cost Optimization Guide

International Express Shipping Cost Optimization Guide

When selecting international express services, it is crucial to consider the type and weight of the goods. DHL is suitable for small items, UPS excels for larger packages, TNT is ideal for the Middle East, and FedEx performs well in Southeast Asia. Low shipping costs are not always the best option; safety and reliability are equally important.

07/17/2025 Logistics Encyclopedia
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