Gambia Revenue Authority Boosts Project Management for Modernization

Gambia Revenue Authority Boosts Project Management for Modernization

The Gambia Revenue Authority, with support from the WCO-Sweden Cooperation Programme (OMD-MADAO), has successfully developed a project management methodology to improve the efficiency of reform and modernization projects. This methodology covers all phases of the project lifecycle and is expected to be officially approved and fully implemented in September. It aims to establish an efficient and standardized project management system within the Gambia Revenue Authority and serve as a model for other developing countries. The initiative will enhance the GRA's ability to effectively manage and execute strategic projects.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Reforms Management with WCO Backing

Gambia Revenue Authority Reforms Management with WCO Backing

The Gambia Revenue Authority (GRA), with WCO support, has initiated strategic management reforms aimed at enhancing project management capabilities and optimizing the strategic monitoring and evaluation system. Through this collaboration, the GRA is expected to significantly improve the implementation of its corporate strategic plan. This initiative also aims to serve as a model for other African tax administrations seeking to strengthen their strategic management frameworks and improve overall organizational performance. The focus is on building internal capacity and creating a more effective and accountable tax system.

02/02/2026 Customs Knowledge
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Madagascar Tax Authority Enhances Revenue Via HR Modernization

Madagascar Tax Authority Enhances Revenue Via HR Modernization

The Madagascar Revenue Authority (MRA) is modernizing its human resource management system with the support of the World Customs Organization (WCO). By building a competency-based HR management system and empowering the HR department to become a strategic partner, the MRA aims to improve tax collection efficiency, optimize taxpayer services, and ultimately promote sustainable national economic development. The WCO's continued support will provide strong momentum for the MRA's modernization process. The focus is on developing talent and building capacity within the organization.

02/03/2026 Customs Knowledge
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Malawi Implements Competencybased HR System for Tax Authority

Malawi Implements Competencybased HR System for Tax Authority

The Malawi Revenue Authority (MRA), in collaboration with the World Customs Organization (WCO), is implementing a competency-based Human Resource Management system to enhance operational efficiency, revenue collection, and stakeholder relations. The project involves workshops to improve staff capabilities and plans to implement pilot projects. The WCO has pledged continued support to assist the MRA in achieving its modernization goals. This initiative aims to build a more effective and efficient tax administration system in Malawi.

02/05/2026 Customs Knowledge
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Mauritius Tax Authority Boosts Ecoprotection Via Data Partnerships

Mauritius Tax Authority Boosts Ecoprotection Via Data Partnerships

The Mauritius Revenue Authority (MRA) effectively implements environmental compliance in cross-border trade through legal frameworks, institutional cooperation, risk management, and technology application. Despite challenges in information sharing and capacity building, the MRA's experience offers valuable lessons for other countries, particularly in waste management, green technology promotion, and endangered species protection. This approach highlights the importance of a multi-faceted strategy for integrating environmental considerations into international trade practices and ensuring sustainable development.

02/06/2026 Customs Knowledge
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WCO Aids Mozambique in Tax Authority HR Modernization

WCO Aids Mozambique in Tax Authority HR Modernization

With funding from China, the World Customs Organization (WCO) is assisting the Mozambique Tax Authority in modernizing its human resources management system. Through diagnostic assessments and workshops, the WCO provided recommendations to improve employee competence, enhance organizational efficiency, and ultimately better achieve its strategic goals. This capacity building initiative aims to strengthen the Mozambique Tax Authority's HR practices, leading to improved performance and effectiveness in revenue collection and customs administration. The project focuses on developing skills and knowledge within the organization.

02/06/2026 Customs Knowledge
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Lesotho Revenue Authority Upgrades HCM for Talent Management

Lesotho Revenue Authority Upgrades HCM for Talent Management

With the support of the World Customs Organization, the Lesotho Revenue Authority implemented a competency-based human resource management system. This initiative aims to enhance the efficiency of the organization and improve tax collection. The system focuses on developing the skills and knowledge of employees to ensure they are equipped to meet the demands of their roles. By investing in talent development and capacity building, the Lesotho Revenue Authority seeks to strengthen its operations and contribute to the country's economic growth.

02/06/2026 Customs Knowledge
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Transnet Ports Authority Key to South Africas Maritime Sector

Transnet Ports Authority Key to South Africas Maritime Sector

The Transnet National Ports Authority (TNPA) is responsible for the management and operation of South Africa's eight major commercial ports, serving as a key force in promoting the efficient operation of the national freight logistics chain. Its functions include ensuring port safety and providing infrastructure services, while also focusing on environmental protection and sustainable development.

08/05/2025 Port Encyclopedia
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