Qatar Customs Boosts Efficiency with WCO Performance Management

Qatar Customs Boosts Efficiency with WCO Performance Management

In 2015, a WCO expert team was invited to Qatar to assist in building a performance management framework. Through strategic planning interpretation, performance monitoring discussions, indicator development workshops, and international experience sharing, the team helped Qatar Customs improve operational efficiency, service quality, and international image, contributing more significantly to national economic development. The assistance focused on enhancing customs effectiveness through improved performance management practices and leveraging international collaboration to achieve strategic goals.

01/07/2026 Customs Knowledge
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WCO Workshop in Baku Boosts Customs Evidence Collection

WCO Workshop in Baku Boosts Customs Evidence Collection

The 2nd WCO COPES Regional Workshop was held in Baku, Azerbaijan, aiming to enhance evidence collection capabilities of customs administrations in the region to combat transnational crime. Through interactive training and experience sharing, the workshop strengthened the professional skills of customs officials from various countries and laid the foundation for future international cooperation. The COPES project will continue to strengthen international cooperation, focus on emerging forms of crime, and contribute to building a safer world.

01/07/2026 Customs Knowledge
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Bahamas Customs Modernization Boosts WTO Bid Regional Trade

Bahamas Customs Modernization Boosts WTO Bid Regional Trade

The World Customs Organization (WCO) has launched a two-year customs capacity building program to support the Bahamas' accession to the World Trade Organization (WTO). Funded by the Inter-American Development Bank, the program covers three key areas: organizational development, human resources, and governance. It aims to enhance the efficiency, transparency, and compliance of Bahamas Customs, bringing it up to international standards and positioning it as a model for the Caribbean region.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

With support from the World Customs Organization-West and Central Africa Capacity Building Project, The Gambia Revenue Authority has launched the development of a strategic dashboard to improve performance management. By identifying key performance indicators (KPIs) and establishing monitoring mechanisms, the dashboard will provide senior management with an overview of organizational performance, facilitating decision-making and organizational development. This initiative represents a significant step for The Gambia in advancing modern tax administration.

01/07/2026 Customs Knowledge
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Lazada Masan Launch O2O Retail Push in Vietnam

Lazada Masan Launch O2O Retail Push in Vietnam

Lazada partners with Vietnam's Masan Group to integrate offline retail resources, address e-commerce challenges, expand user base, and seize opportunities in the Vietnamese e-commerce market. This collaboration marks a significant step for Lazada in building an omnichannel retail ecosystem and potentially offers new insights for the Southeast Asian e-commerce landscape. By leveraging Masan's established retail network, Lazada aims to enhance its reach and customer experience in a rapidly growing market.

01/07/2026 Logistics Industry Insights
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Asiapacific Nations Crack Down on Illegal Plastic Waste Trade

Asiapacific Nations Crack Down on Illegal Plastic Waste Trade

The Asia-Pacific region faces a significant challenge from the illegal trade of plastic waste. The Asia Pacific Plastic Waste (APPW) project, initiated by the World Customs Organization, aims to strengthen customs' response capabilities, mitigate the threat of illegal shipments, and promote the Basel Convention amendment. Through Coordinated Border Management (CBM) and international cooperation, the project seeks to effectively control and facilitate plastic waste trade, collectively building a future without 'plastic enclaves'.

01/16/2026 Customs Knowledge
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UPS Expands Logisticsasaservice to Boost Revenue

UPS Expands Logisticsasaservice to Boost Revenue

UPS is actively building a 'Logistics-as-a-Service' (LaaS) ecosystem, integrating its digital services. This strategy, built on five pillars – delivery density, end-to-end visibility, financial solutions, advanced capabilities, and reverse logistics – aims to provide customers with more comprehensive and personalized logistics solutions. This addresses the challenge of declining parcel volumes and unlocks new revenue streams. Competitor FedEx is also investing in LaaS, indicating an accelerated digital transformation within the logistics industry.

01/16/2026 Logistics Industry Insights
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Globaltranz Adapts to Pandemic Supply Chain Disruptions

Globaltranz Adapts to Pandemic Supply Chain Disruptions

GlobalTranz executive Ross Spanier offers an in-depth analysis of the pandemic's impact on supply chains, highlighting shipper anxiety, regional disparities, container shortages, inventory management challenges, capacity fluctuations, and intermodal transport difficulties. He emphasizes the critical role of technological innovation, adaptability, and collaboration in navigating the crisis. Spanier underscores the necessity of building more resilient supply chains to withstand future disruptions. The pandemic exposed vulnerabilities, requiring businesses to rethink their strategies and prioritize agility.

01/21/2026 Logistics Industry Insights
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Nicaragua Boosts Trade Efficiency with Customs Reforms

Nicaragua Boosts Trade Efficiency with Customs Reforms

Nicaragua, with the support of the World Customs Organization, hosted a Time Release Study (TRS) workshop. The aim was to identify and address trade bottlenecks through the TRS methodology, thereby improving customs clearance efficiency. This event is part of the WCO-Norwegian Development Cooperation Agency's Customs Capacity Building Project and complements Nicaragua's Authorized Economic Operator (AEO) pilot program. Both initiatives are dedicated to enhancing supply chain security and efficiency, ultimately promoting trade facilitation.

01/22/2026 Customs Knowledge
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WCO Enhances Madagascar Trade with Advanced Ruling System

WCO Enhances Madagascar Trade with Advanced Ruling System

The World Customs Organization (WCO), through the EU-WCO Programme for Harmonized Commodity Description and Coding System in Africa, provides comprehensive support to Madagascar Customs in establishing a national advance ruling system. This includes capacity building workshops, technical assistance, experience sharing, and laboratory construction. The initiative aims to enhance trade facilitation in Madagascar, reduce trade risks, improve customs clearance efficiency, and increase trade certainty, ultimately injecting new vitality into the country's economic development.

01/22/2026 Customs Knowledge
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