e commerce customer service News

IATA Europe Releases Guide for Airlines Travel Agents

This article details the comprehensive business support services provided by the IATA Europe office to airlines, travel agencies, and freight forwarders. It highlights the features and benefits of the customer support platform, covering core businesses such as BSP, CASS, and accreditation. The article also provides convenient contact information and frequently asked questions, aiming to help readers efficiently solve business problems and improve operational efficiency. The focus is on streamlining processes and providing accessible resources for IATA members in the European region.

01/05/2026 Airlines

Qiqihar Enhances Largeitem Logistics Security Measures

This paper focuses on door-to-door pickup for oversized logistics in Qiqihar City, providing packaging strategies and risk aversion suggestions from a data analyst's perspective. By analyzing item attributes, standardizing packaging processes, selecting appropriate logistics companies, and purchasing insurance, the aim is to improve the safety of oversized logistics, reduce transportation losses, and ensure the safe delivery of goods. The strategies emphasize minimizing damage and maximizing efficiency throughout the shipping process, ultimately enhancing customer satisfaction and reducing potential financial liabilities.

01/05/2026 Logistics Encyclopedia

Airlines Enhance Cargo Operations with TACT Compliance Tools

TACT air cargo solutions help airlines navigate complex regulations, improve operational efficiency, and boost profitability. Compliance is ensured through regulatory updates, compliance checks, and standardized processes. Customer collaboration and internal communication are optimized using an information-sharing platform. Cost reduction is achieved through price and route optimization. Regardless of size, airlines can find solutions tailored to their needs, achieving a win-win situation of compliance and profitability. This comprehensive approach empowers airlines to thrive in a demanding and ever-changing industry.

01/05/2026 Airlines

Tiktok Shop Streamlines Global Logistics for Managed Sellers

This paper delves into the international logistics timeliness of TikTok Shop's fully managed model, highlighting its dependence on region and logistics approach. It points out that the European and UK markets achieve rapid delivery through the FBT (Fulfilled By TikTok) model. Furthermore, the study proposes data-driven logistics optimization strategies to help sellers improve delivery efficiency and enhance the user experience. These strategies aim to streamline processes and reduce transit times, ultimately leading to increased customer satisfaction within the TikTok Shop ecosystem.

12/30/2025 Logistics

Global Freight Forwarders Gain Trust Through IATA Accreditation

IATA freight accreditation enhances brand reputation, expands global network, and simplifies settlement processes. Achieving accreditation signifies compliance with international standards, fostering customer trust and improving operational efficiency. It demonstrates commitment to industry best practices and provides access to IATA resources and training. This certification strengthens credibility and allows freight forwarders to participate in the CASS settlement system, streamlining financial transactions with airlines worldwide. Overall, IATA accreditation is a valuable asset for freight forwarders seeking to grow their business and enhance their competitive edge.

12/30/2025 Logistics

Amazon Sellers Boost Sales with Optimized Landing Pages

This article delves into the importance of landing pages for Amazon sellers driving off-Amazon traffic. It highlights how Helium10 Portals enables sellers to quickly create effective landing pages to capture external traffic and improve conversion rates. The article details the steps involved in setting up landing pages and how to continuously optimize them through data analysis to maximize the impact of off-Amazon traffic efforts. By using targeted landing pages, sellers can improve the customer journey and ultimately increase sales.