e commerce customer service News

Dashu Mini Program Simplifies Crossborder Event Management

This article provides a detailed introduction to the functionality and operation methods of the activity management module within the Dashu Cross-border Mini Program. It covers activity verification for both enterprise and unverified accounts, viewing registration details, data overview, and operations such as closing, deleting, and filtering activities. The aim is to help event organizers efficiently manage their activities and improve operational efficiency.

01/20/2026 Logistics Encyclopedia

Dashu Upgrades Crossborder Account Verification for Publishers

The account verification system of the Big Data Cross-border Platform has been upgraded, offering three types: unverified, contributor verification, and enterprise/organization verification. Each type corresponds to different content publishing permissions and exposure benefits. Users can log in to the official website and access their personal center to complete the verification process. The review results will be displayed in the personal center.

01/20/2026 Customs Knowledge

Amazon FBA Sellers Gain Edge in US Market with New Guide

This article provides a comprehensive analysis of Amazon's FBA USA service, covering its concept, advantages, registration process, operational procedures, and key considerations. It serves as a detailed operational guide for sellers, aiming to facilitate efficient expansion into the US market and boost sales performance. The guide offers practical insights and actionable steps to navigate the complexities of FBA in the United States, empowering sellers to optimize their logistics and achieve greater success on the Amazon platform.

01/22/2026 Logistics Encyclopedia

Guide to Optimizing Coupang Ads and New Features

This article provides a detailed guide to Coupang ad placement, covering aspects such as ad recharge via mobile banking, ad performance optimization through data analysis, selecting appropriate ad types, and leveraging Coupang's new 'Increase Overall Sales' feature. It aims to help Coupang sellers better understand and utilize advertising tools to boost their store sales.

01/22/2026 Logistics Industry Insights

US Package Forwarding to China A Crossborder Shopping Guide

This article provides a detailed guide to the entire process of overseas shipping from the US to China. It covers various aspects, including choosing a forwarding company, account registration, placing orders, package warehousing and declaration, selecting shipping methods, paying customs duties, package tracking, and handling customs detention. The aim is to offer comprehensive guidance for beginners in overseas shopping, helping them easily achieve cross-border shopping.

01/23/2026 Logistics Encyclopedia

Ozon Faces Seller Exodus Amid Compliance Challenges Eyes 2026 Recovery

This article analyzes five major reasons for the sharp decline in the number of Ozon platform sellers: compliance storms, increased competition, logistics bottlenecks, policy risks, and exchange rate fluctuations. Despite the challenges, the Ozon market still holds potential. It is recommended that sellers operate in compliance, focus on brand building and refined operations, and manage risks effectively to gain a foothold in the competition.