WCO and Eswatini Revenue Authority Launch Training Evaluation Pilot

WCO and Eswatini Revenue Authority Launch Training Evaluation Pilot

The World Customs Organization (WCO), in collaboration with the Eswatini Revenue Authority (ERA), launched a pilot training evaluation project to enhance customs officers' capabilities and optimize processes. This project utilizes a five-level evaluation model to comprehensively assess training effectiveness and support the HS-Africa Project and the Training of Trainers program. The project's findings will be shared at the WCO Capacity Building Committee meeting, contributing to global customs capacity building efforts. This initiative aims to improve efficiency and effectiveness within customs administrations.

01/05/2026 Customs Knowledge
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Azerbaijan Enhances Customs Efficiency With WCO Support

Azerbaijan Enhances Customs Efficiency With WCO Support

The WCO assessed and advised the Azerbaijan Customs on improving its human resource management. The assessment emphasized competency-based workforce development, offering valuable insights for customs administrations in other countries. The recommendations focused on building a skilled and motivated workforce to enhance customs operations and efficiency. This initiative serves as a model for other nations seeking to modernize their customs human resource practices and align with international standards. The WCO's guidance aims to foster a more effective and professional customs service in Azerbaijan.

01/05/2026 Customs Knowledge
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Shipping Industry Adopts New Pricing Models for Resilience

Shipping Industry Adopts New Pricing Models for Resilience

The ocean freight industry urgently needs transformation to build a more resilient global shipping system. Industry leaders discussed performance-based pricing models and product differentiation strategies, emphasizing technological innovation, business model reshaping, and relationship management optimization. By improving service quality, reducing transportation costs, and building trust, the industry can collectively promote transformation and upgrading. This includes exploring innovative pricing structures that reflect actual performance and differentiating services to cater to specific client needs, ultimately leading to a more efficient and customer-centric industry.

01/05/2026 Logistics Industry Insights
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Lesotho Revenue Authority Upgrades HR System with WCO Assistance

Lesotho Revenue Authority Upgrades HR System with WCO Assistance

With the support of the World Customs Organization (WCO), the Lesotho Revenue Authority (LRA) is actively modernizing its human resource management. Through capacity building and process optimization, the LRA aims to establish an efficient and strategically aligned HR system, becoming a model within the Southern African Customs Union (SACU) region. This article details the LRA's actions, WCO's support, and the challenges and opportunities faced. It also looks ahead to the LRA's future development in the field of human resource management.

12/30/2025 Customs Knowledge
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Directtoconsumer Brands Disrupt Traditional Retail

Directtoconsumer Brands Disrupt Traditional Retail

The rise of the DTC (Direct-to-Consumer) model is reshaping brand growth. Compared to traditional retail, DTC offers stronger customer relationships, higher profit margins, and greater control. Key implementation points include optimizing customer experience, marketing, and sales strategies. DTC allows brands to connect directly with consumers, gather valuable data, and build lasting loyalty. This shift necessitates a focus on digital channels and personalized communication to effectively reach and engage target audiences. Successful DTC implementation drives sustainable brand growth and market share.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Boost Sales with Lowcost Niche Ads

Amazon Sellers Boost Sales with Lowcost Niche Ads

This article reveals the true meaning of an Amazon boutique store, emphasizing that it's not just about mass product listing, but requires precise product selection, optimized operations, and differentiated competition. It highlights the importance of price advantage and product differentiation. The article points out that through refined operations and a stable supply chain, a boutique store can achieve hundreds of orders per day, ultimately achieving a low-cost, high-conversion profitability model. The focus is on quality over quantity for sustainable success.

01/04/2026 Logistics Encyclopedia
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Dolomiti Air Expands Dominance in European Regional Aviation

Dolomiti Air Expands Dominance in European Regional Aviation

Dolomiti Air, an Italian regional airline, has established a comprehensive European route network, positioning itself as a 'European regional specialist.' Leveraging its dual hubs in Milan and Venice, it drives both passenger and cargo transport, solidifying its leading position in the Italian regional aviation market. Its success lies in its precise market positioning and efficient operating model. The airline focuses on connecting smaller cities and providing feeder services to larger hubs, contributing to the overall connectivity of the European air transport system.

01/07/2026 Airlines
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Ecommerce Sellers Face Risks from Underdeclaring Shipments

Ecommerce Sellers Face Risks from Underdeclaring Shipments

AliExpress sellers should be wary of customer requests for under-declaration, as compliance can lead to customs fines and buyer refund risks. Brazilian customs inspections are strict, and VAT collection by platforms in the EU market renders under-declaration pointless. Under the DDP model, customs duties are already collected by the platform. Sellers should refuse unreasonable requests, clearly define responsibilities in communication, and retain evidence to protect themselves. Ignoring these issues can lead to significant financial and legal repercussions for AliExpress businesses.

01/07/2026 Customs Knowledge
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TESCO Metering Gains NEMA made in America Certification

TESCO Metering Gains NEMA made in America Certification

TESCO Metering has been certified as a pilot partner in NEMA's 'Made in USA' program, demonstrating its strong commitment to domestic manufacturing. Through dual certification of its supply chain processes and products, TESCO actively supports the 'Buy American' Act, setting a compliance benchmark for the power industry. TESCO's vertically integrated manufacturing model and customized solutions help companies reshore to the United States, empowering the modernization of energy infrastructure. This certification highlights TESCO's dedication to American jobs and a robust domestic economy.

01/06/2026 Logistics Industry Insights
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Eswatini Revenue Service Adopts Competencybased HR System

Eswatini Revenue Service Adopts Competencybased HR System

The World Customs Organization held a virtual competency-based HRM workshop for the Eswatini Revenue Service to enhance the capabilities of its senior management team and help build an HRM system aligned with corporate strategy. Through competency model construction, recruitment optimization, training enhancement, and performance management improvement, the initiative supports the Eswatini Revenue Service in upgrading its talent strategy. This serves as a valuable reference for other developing countries' tax agencies seeking to modernize their HRM practices and align them with organizational goals.

01/05/2026 Customs Knowledge
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