Ebay Sellers Advised on Countering Unfair Ratings

Ebay Sellers Advised on Countering Unfair Ratings

Negative feedback on eBay isn't a death sentence for stores. Sellers can effectively manage it by improving product quality, engaging in proactive communication, and leveraging platform rules. Malicious reviews can be reported. Maintaining a good store reputation in the long run is crucial. To avoid store closure due to excessive negative feedback, prioritize daily operations and ensure service quality. Addressing customer concerns promptly and providing excellent customer service are key to mitigating the impact of negative reviews and preventing account suspension.

01/05/2026 Customs Knowledge
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Ebay Warns Against Private Deals to Avoid Penalties

Ebay Warns Against Private Deals to Avoid Penalties

This article delves into various behaviors and severe penalties associated with private sales on eBay. It reminds sellers to strictly adhere to platform rules to avoid significant losses. The article details violations such as off-site diversion, direct contact, and fee avoidance. It also explains penalties like item removal and account suspension, emphasizing the importance of compliant operation. By understanding these rules and consequences, sellers can ensure they operate within eBay's guidelines and maintain a positive standing on the platform.

01/04/2026 Customs Knowledge
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Ebay Expands Global Sales Opportunities for Sellers

Ebay Expands Global Sales Opportunities for Sellers

This article details the conditions and processes for setting up global sales on eBay. Sellers need to meet requirements such as account reputation, feedback score, and transaction history, and correctly configure international shipping, shipping costs, and payment methods. It also highlights the differences between managed payments and non-managed payments, international website exposure, and cross-border transaction fees. This guide aims to help sellers successfully expand into the global market by providing practical advice and insights into navigating eBay's international selling features.

12/30/2025 Logistics Encyclopedia
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Ebay Sellers Improve Customer Satisfaction Through Better Communication

Ebay Sellers Improve Customer Satisfaction Through Better Communication

This article details various communication channels available to eBay sellers for interacting with buyers, including the eBay messaging system, phone communication (used cautiously), and contacting eBay customer support. It provides practical tips for improving communication efficiency and highlights communication taboos to avoid. The aim is to help sellers build strong customer relationships, enhance customer satisfaction, and ultimately drive sales growth on the eBay platform. By mastering effective communication techniques, sellers can foster trust and loyalty, leading to a more successful eBay business.

01/04/2026 Logistics Encyclopedia
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Ebay Sellers Gain Tips for Efficient Order Tracking

Ebay Sellers Gain Tips for Efficient Order Tracking

This article provides a detailed guide on how to query historical eBay orders and offers a comprehensive analysis of various eBay order statuses. It aims to help sellers better manage their orders and improve operational efficiency. The article also provides suggestions for boosting eBay store operational efficiency, assisting sellers in achieving greater success on the eBay platform. Learn how to effectively track order history, understand different order stages, and optimize your workflow for a smoother and more profitable eBay selling experience.

01/04/2026 Logistics Encyclopedia
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Ebay Australia Introduces Multilisting Tool for Orange Connex Sellers

Ebay Australia Introduces Multilisting Tool for Orange Connex Sellers

eBay Australia has launched a "Bulk Listing" feature. Sellers participating in the Orange Connex program can now add up to 9 listings with the same SKU to a single listing, sharing inventory. This offers benefits such as eBay Seller Protection, faster listing speeds, automated processing, automatic replenishment, eBay Plus badge eligibility, and automated item tracking. This significantly improves shipping efficiency for sellers on eBay Australia.

01/06/2026 Logistics
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Amazon Enhances Video Ads to Boost Brand Store Traffic

Amazon Enhances Video Ads to Boost Brand Store Traffic

Amazon's Brand Video Ads have a major update, now directly driving traffic to Brand Stores and sub-pages. This article analyzes how to leverage this new feature, using strategies like granular sub-pages, consistent brand tone, and brand storytelling to precisely drive traffic and improve conversion rates. It also reminds sellers to check for feature availability and seize the opportunity to get ahead.

01/04/2026 Logistics Encyclopedia
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Ebay Business Accounts Boost Ecommerce Growth

Ebay Business Accounts Boost Ecommerce Growth

eBay business accounts offer significant advantages over personal accounts in terms of taxes, branding, legal aspects, sales limits, and tool usage. These advantages can better help sellers succeed in cross-border e-commerce. Sellers should choose the appropriate account type based on their specific circumstances. Business accounts allow for more scalability and professional presentation, crucial for building trust with international customers. They also often provide access to advanced features and dedicated support, leading to improved efficiency and growth potential in the competitive global marketplace.

01/06/2026 Customs Knowledge
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Amazon Warns Sellers of Account Risks Ahead of Peak Season

Amazon Warns Sellers of Account Risks Ahead of Peak Season

Ahead of the Amazon peak season, a "clean-up" action reminds sellers to prioritize compliant operations. Recent exposure of incentivized review groups has drawn platform attention, highlighting compliance as the mainstream. Sellers should deeply understand platform policies, avoid false advertising, build genuine customer relationships, and strengthen risk control to ensure the legitimate rights and interests of their stores. Avoiding violations is crucial to prevent account damage due to non-compliant practices.

01/04/2026 Logistics Industry Insights
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Amazon Cracks Down on Account Fraud Introduces Seller Health Ratings

Amazon Cracks Down on Account Fraud Introduces Seller Health Ratings

This article delves into Amazon's latest risk control measures, focusing on the impact of payment accounts in multi-account association suspensions and the challenges posed by the new Account Health Rating regulations. By analyzing seller cases and service provider perspectives, it provides sellers with coping strategies, emphasizing the importance of compliant operations. The aim is to help sellers reduce operational risks as the peak season approaches by understanding the nuances of account association and health metrics, ultimately promoting sustainable growth on the Amazon platform.

01/06/2026 Logistics Industry Insights
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