WCO Program Boosts Colombias Customs Efficiency for Trade

WCO Program Boosts Colombias Customs Efficiency for Trade

The World Customs Organization (WCO), at the invitation of the Colombian Customs Authority (DIAN), successfully conducted an online Leadership and Management Development (LMD) workshop. The project aimed to enhance the leadership and management skills of senior Colombian customs officials, covering key areas such as self-awareness, emotional intelligence, effective communication, and personnel management. This initiative supports the creation of high-performing teams and promotes international trade facilitation by equipping leaders with the necessary tools to excel in their roles and foster a positive work environment.

01/19/2026 Customs Knowledge
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Effective Strategies for Logistics Companies to Acquire Customers Breaking Down Trust Barriers and Becoming Experts for Clients

Effective Strategies for Logistics Companies to Acquire Customers Breaking Down Trust Barriers and Becoming Experts for Clients

This article discusses strategies for logistics companies to acquire customers in the market, emphasizing ways to enhance customer trust and purchase rates by identifying and solving customer issues, establishing a professional image, and eliminating psychological risks for customers. Ultimately, this leads to customer referrals and word-of-mouth promotion.

07/23/2025 Logistics
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John Glenn Airport Boosts Global Trade Connectivity

John Glenn Airport Boosts Global Trade Connectivity

This article provides an in-depth analysis of the Columbus John Glenn International Airport (CMH) three-letter code and the global airline network it represents, offering a practical guide to air cargo operations. By understanding CMH's routes, airport type, and search techniques, readers can better utilize the airport for trade and communication. It explores the significance of the code within the broader context of air travel and logistics, highlighting key considerations for effective and efficient use of CMH's services. This guide aims to empower users with the knowledge needed to navigate the complexities of air transport through Columbus.

09/29/2025 Airport Codes
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Canada Post Strike Looms As Shippers Urged to Prepare

Canada Post Strike Looms As Shippers Urged to Prepare

Canada Post faces a strike threat, prompting shippers to develop proactive strategies including seeking alternative carriers and ensuring customer communication. Transparent communication and flexible logistics solutions can mitigate potential impacts and ensure business continuity.

08/06/2025 Logistics
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US Freight Forwarders Adapt to Chinese Supply Chain Culture

US Freight Forwarders Adapt to Chinese Supply Chain Culture

US freight forwarders seeking clearer communication with Chinese suppliers face high-context cultural challenges. This article analyzes the impact of cultural differences on the supply chain and proposes strategies to help US freight forwarders optimize communication and improve supply chain efficiency. These strategies include gaining a deeper understanding of Chinese culture, clarifying communication goals, building trust, seeking professional advice, and embracing digital tools. By addressing these cultural nuances, American companies can foster stronger relationships and streamline their supply chain operations with Chinese partners.

01/20/2026 Logistics Industry Insights
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Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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