Saudi Ground Services Earns IATA Certification for Enhanced Quality

Saudi Ground Services Earns IATA Certification for Enhanced Quality

Saudi Ground Services (SGS) has achieved IATA TVP certification, significantly enhancing passenger service quality. The certification covers various aspects, including meet & greet, check-in, and special passenger assistance, boosting SGS's market competitiveness, employee satisfaction, and operational efficiency. SGS is committed to becoming a leading ground service provider in the Middle East, delivering a superior travel experience for passengers worldwide. The achievement underscores SGS's dedication to international standards and continuous improvement in its ground handling operations.

01/22/2026 Airlines
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Tech Innovations Ease Logistics Labor Shortages

Tech Innovations Ease Logistics Labor Shortages

The logistics industry faces the dual challenges of a labor shortage and a skills gap. This paper analyzes how leading companies are breaking through development bottlenecks by optimizing processes, introducing technology, upgrading employee skills, and employing flexible labor strategies to reduce costs and increase efficiency. The core concept is to "do more with less" by leveraging technology and upskilling the existing workforce to overcome labor constraints and improve overall productivity in the logistics sector.

01/22/2026 Logistics Industry Insights
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Logistics Sector Struggles with Severe Labor Shortage Study Finds

Logistics Sector Struggles with Severe Labor Shortage Study Finds

The 33rd Annual State of Logistics Report reveals that a human capital crisis is threatening the logistics industry's operations and competitiveness. The report explores how companies can win the talent war and overcome development bottlenecks by optimizing talent strategies, enhancing employee skills, and embracing automation. It highlights the critical need for proactive measures to attract, retain, and develop a skilled workforce to ensure future success in the face of evolving industry demands and technological advancements.

01/22/2026 Logistics Industry Insights
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Retailers Logistics Firms Compete for Holiday Workers

Retailers Logistics Firms Compete for Holiday Workers

As the holiday season approaches, the logistics and retail industries face labor shortages. Giants like UPS and Amazon are launching large-scale recruitment drives, increasing wages and benefits to attract talent. Companies need to optimize their staffing structure, plan ahead, and focus on employee experience to win the 'talent grab', ensure smooth supply chains, and improve the consumer shopping experience. Early planning and competitive compensation are crucial for success in this competitive hiring landscape.

01/20/2026 Logistics
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3pls Adopt Tech to Boost Ecommerce Peak Efficiency

3pls Adopt Tech to Boost Ecommerce Peak Efficiency

The report highlights the importance of e-commerce technology upgrades for third-party logistics (3PL) companies. To enhance operational efficiency and prepare for peak e-commerce seasons, 3PLs should focus on selecting appropriate warehouse management, order management, and transportation management systems. Key considerations during implementation include system compatibility, employee training, and data migration. By strategically adopting and integrating these technologies, 3PLs can optimize their processes and better serve their e-commerce clients.

01/20/2026 Logistics
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Madagascar Revamps HR to Strengthen Tax Revenue

Madagascar Revamps HR to Strengthen Tax Revenue

The Madagascar Revenue Authority (MRA), with support from the World Customs Organization (WCO), launched an HR modernization project. This initiative aims to enhance operational efficiency, optimize tax collection, and improve employee engagement by building a competency-based HR management system. The MRA will focus on developing a highly skilled and professional tax workforce through competency models, digital empowerment, and cultural transformation. This transformation will enable the MRA to contribute more significantly to Madagascar's economic development.

01/26/2026 Customs Knowledge
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AI Robots and WMS Boost Logistics Efficiency

AI Robots and WMS Boost Logistics Efficiency

Warehousing and logistics operations are undergoing an automation transformation. Technologies like AI, robotics, and WMS are driving efficiency gains, cost reduction, and improved customer satisfaction. To successfully transition and embrace the future of smart logistics, companies need to develop a clear strategy, select appropriate solutions, and invest in employee training and continuous evaluation. This strategic approach is crucial for maximizing the benefits of automation and staying competitive in the evolving landscape of warehousing and logistics.

01/26/2026 Logistics Industry Insights
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UPS Teamsters Strike Deal to Raise Wages Avoid Strike

UPS Teamsters Strike Deal to Raise Wages Avoid Strike

UPS and the Teamsters union have reached a tentative five-year agreement aimed at improving employee wages and benefits, and fostering better labor relations. The new contract promises significant wage increases, improved treatment for part-time employees, and greater union influence in the face of technological changes. UPS hopes to win back lost customers and solidify its industry position with this agreement. However, the company still faces cost pressures and market fluctuations.

01/28/2026 Logistics
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US Layoffs Rise As Job Market Shows Economic Strain

US Layoffs Rise As Job Market Shows Economic Strain

US layoffs in November decreased month-over-month but still rose year-over-year, reaching a new high since 2022. The total number of layoffs this year has surged, while hiring plans have shrunk dramatically to their lowest level since 2010. Macroeconomic factors, technological changes, and industry adjustments are the primary drivers. Individuals should enhance their skills, companies should prioritize employee development, and the government should introduce supportive policies to collectively address the employment challenges.

01/28/2026 Logistics Industry Insights
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The Dilemma of the Express Delivery Industry: An In-depth Analysis of the Snail Delivery Phenomenon

The Dilemma of the Express Delivery Industry: An In-depth Analysis of the Snail Delivery Phenomenon

The express industry is facing serious service quality issues, particularly during peak sales periods, with delays and losses becoming increasingly common. Consumer trust is being tested amid various challenges. Malicious competition and rapid expansion within the industry have led to a decline in service levels, necessitating improvement. Strengthening regulations, enhancing service standards, and valuing employee quality are key to promoting healthy industry development. Only by addressing these crucial areas can the sustainability of express services be ensured.

07/21/2025 Logistics
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