AI Boosts Crossborder Home Furnishing Customer Service

AI Boosts Crossborder Home Furnishing Customer Service

Kagu E-commerce partnered with Shulex to introduce AI customer service, building a unified service system across all channels to enhance user experience and customer service efficiency. The AI customer service provides 24/7 instant responses with a 90% accuracy rate, significantly improving user satisfaction. Shulex AI customer service is deeply integrated with mainstream cross-border e-commerce business systems, breaking down information silos and enabling a seamless service experience. Both parties will continue to deepen cooperation and explore more scenario-based service innovations.

01/27/2026 Logistics Industry Insights
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US Industrial Real Estate Vacancies Hit Record Low CBRE Finds

US Industrial Real Estate Vacancies Hit Record Low CBRE Finds

A CBRE report indicates that the US industrial real estate vacancy rate continues to decline to a historic low, exacerbating the supply-demand imbalance. Demand growth is driven by e-commerce development and supply chain optimization, but risks such as economic recession and rising interest rates cannot be ignored. Companies need to adopt strategies such as flexible leasing and strategic site selection to cope with market changes and seize opportunities. The ongoing imbalance presents both challenges and potential rewards for businesses operating in the industrial sector.

01/28/2026 Logistics Industry Insights
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North American Intermodal Traffic Declines Amid Industry Shifts

North American Intermodal Traffic Declines Amid Industry Shifts

Data from the Intermodal Association of North America (IANA) shows a continued decline in North American intermodal volumes, though the rate of decrease is slowing. This downturn is attributed to a combination of macroeconomic conditions, internal industry factors, and geopolitical influences. IANA suggests that challenges and opportunities coexist, identifying cross-border trade as a potential growth area. Businesses need to transform and innovate, improve service quality and efficiency, expand service offerings, embrace technological innovation, and strengthen cooperation and collaboration to succeed in this evolving landscape.

01/29/2026 Logistics
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Paypal Expands in China As DHL Tackles Underdeclaration Logistics Costs Rise

Paypal Expands in China As DHL Tackles Underdeclaration Logistics Costs Rise

This week's key highlights in cross-border e-commerce include PayPal's acquisition of GoPay, officially entering the Chinese payment market. DHL is strictly investigating under-declaration and will impose severe penalties for violations. eBay has announced upcoming freight rate increases from UPS, FedEx, and USPS. Amazon is extending its holiday return window. Furthermore, the South Asian e-commerce market presents significant potential and warrants attention. These developments impact cross-border sellers and require careful consideration to navigate the evolving landscape of international trade and logistics.

01/30/2026 Logistics
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US Service Sector Growth Hits Twoyear Low Amid Eased Recession Concerns

US Service Sector Growth Hits Twoyear Low Amid Eased Recession Concerns

The US Services PMI hit a two-and-a-half-year low, indicating a slowdown in growth, although it remains in expansion territory. Slower order growth, employment contraction, and rising prices are key challenges. Experts believe that the risk of economic recession is manageable, with inflation and interest rates being crucial influencing factors. Future attention should be focused on inflation trends and the Federal Reserve's interest rate policy. Despite the slowdown, the services sector continues to contribute to overall economic activity, but its performance warrants close monitoring.

01/30/2026 Logistics Industry Insights
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Pound Hits Record Low Vs Dollar Amid UK Inflation Slowdown

Pound Hits Record Low Vs Dollar Amid UK Inflation Slowdown

UK inflation data came in lower than expected, intensifying market expectations for a Bank of England rate cut and pressuring GBP/USD downwards. Technically, the pair has broken below key moving averages, indicating that bears are in control. A stronger US dollar is also weighing on the pound. Investors should pay close attention to upcoming economic data and central bank policy announcements, as well as the impact of holiday liquidity on the market. This confluence of factors suggests continued volatility for GBP/USD in the near term.

01/30/2026 Exchange Rate Query
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Chinamiddle East Shipping Rates Key Trends and Costs

Chinamiddle East Shipping Rates Key Trends and Costs

This article provides an in-depth analysis of freight cost composition for Middle East Sea Freight DDP (Delivered Duty Paid) lines. It details key factors influencing freight rates, including cargo weight, nature, transportation mode, destination port, seasonal factors, and exchange rate fluctuations. Practical cost estimation references are provided to help you effectively control transportation costs in international trade. This guide offers insights into optimizing your shipping budget when importing or exporting goods to and from the Middle East, focusing on transparency and cost-effectiveness.

01/30/2026 Logistics
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Global Currency Exchange Rates Shift in Early 2026

Global Currency Exchange Rates Shift in Early 2026

This article provides an authoritative interpretation of the RMB, RUB, USD, and EUR exchange rates as of January 21, 2026. It integrates data from the Central Bank of Russia and China UnionPay to analyze exchange rate differences and provides links to official data sources. Readers are advised to refer to the information rationally, considering real-time exchange rates for informed decision-making. The provided data serves as a reference point, and users should always consult the most up-to-date information before making any financial decisions.

02/03/2026 Exchange Rate Query
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Shanghaigermany Shipping Costs Air Vs Sea Freight Compared

Shanghaigermany Shipping Costs Air Vs Sea Freight Compared

This article provides an in-depth analysis of air and sea freight costs from Shanghai to Germany. It details the key factors influencing shipping rates, including cargo weight, volume, transit time, routes, vessel types, market demand, fuel prices, and exchange rate fluctuations. The paper compares the transit times of air and sea freight and answers frequently asked questions, aiming to assist readers in making more informed transportation decisions. This guide offers a comprehensive overview for businesses involved in China-Germany trade, focusing on optimizing logistics strategies.

02/02/2026 Logistics
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US Freight Market Slows Amid Winter Demand Drop Bank Index

US Freight Market Slows Amid Winter Demand Drop Bank Index

The U.S. Bank Freight Payment Index for Q2 indicates a continued decline in U.S. freight volumes and spending, although the rate of decrease has slowed. The report highlights varying regional market performances and analyzes key factors impacting the freight market, such as the shift in consumer spending towards services and high operating costs. Experts suggest the market may be nearing its bottom, but the path to recovery remains challenging. The index offers insights into the current state of the freight industry and potential future developments.

02/04/2026 Logistics Industry Insights
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