Ecommerce Firms Face Rising Malicious Complaints in Peak Season

Ecommerce Firms Face Rising Malicious Complaints in Peak Season

A new type of malicious complaint has emerged in cross-border e-commerce: registering domain names and then posing as the brand owner to extort sellers. It is recommended to register trademarks, file records, purchase domain names to build websites, and mark copyrights for prevention. If faced with malicious complaints, sellers can file a countersuit and provide evidence to protect their rights. This includes demonstrating legitimate sourcing and usage of the brand. Proactive measures and diligent record-keeping are crucial for mitigating the risk of such scams and protecting brand reputation.

01/16/2026 Customs Knowledge
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Da Shu Simplifies Crossborder Refunds for Global Transactions

Da Shu Simplifies Crossborder Refunds for Global Transactions

Dashu Cross-border offers a convenient refund guarantee mechanism. Buyers can apply for a refund if they are not satisfied with the service upon acceptance. If the seller agrees, a full refund will be issued. If the seller refuses, the platform will intervene to coordinate and ensure the buyer's rights are protected. This system aims to build trust and provide a secure shopping experience for customers engaging in cross-border transactions, ultimately fostering a more reliable and consumer-friendly e-commerce environment.

01/22/2026 International Settlement
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Dubai Customs Adopts Tech to Fight Counterfeiting

Dubai Customs Adopts Tech to Fight Counterfeiting

Dubai Customs leverages technology to build an intelligent risk control system, emphasizing talent development and international cooperation to vigorously combat counterfeit goods and protect intellectual property. Their efficient and convenient customs clearance services enhance trade facilitation, contributing to the construction of a fair and just international trade environment. By focusing on innovation and collaboration, Dubai Customs sets a strong example for other customs agencies worldwide in protecting intellectual property rights and fostering a secure and reliable global trade ecosystem.

01/30/2026 Customs Knowledge
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US East Coast Gulf Ports Secure Sixyear Labor Deal Backing Automation

US East Coast Gulf Ports Secure Sixyear Labor Deal Backing Automation

A new six-year labor agreement has been reached between port labor and management on the US East and Gulf Coasts, averting potential supply chain disruptions. The agreement includes record wage increases and automation protections. It has garnered widespread support from both ILA members and USMX members, providing a significant boost to the stability of the US economy. This deal ensures continued operations and avoids costly delays, offering reassurance to businesses reliant on efficient port activity. The agreement addresses key concerns regarding technological advancements and worker security.

01/30/2026 Logistics
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Datadriven Guide to International Shipping Damage Claims

Datadriven Guide to International Shipping Damage Claims

When dealing with damaged international packages, preserving evidence is crucial. Contact the courier company and sender promptly, clearly state your claim, and track the compensation progress. This article, from a data analyst's perspective, provides a comprehensive strategy for protecting your rights. This includes documenting with images, communicating effectively, coordinating efforts, and mitigating risks. These strategies will help you maximize your chances of recovering your losses.

01/30/2026 Logistics Encyclopedia
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Jiangsu Expands Specialized Medical Centers in Regional Push

Jiangsu Expands Specialized Medical Centers in Regional Push

Jiangsu Province has launched the second phase of provincial regional medical center construction, covering seven specialties including critical care and hematology. This involves establishing 21 centers and 16 construction units, aiming to improve regional healthcare service capabilities and achieve a more balanced distribution of medical resources. This follows the initial announcement of nine specialty centers. Through enhanced construction and policy support, Jiangsu Province is committed to building high-level bases for medical services, medical research, and talent cultivation.

02/03/2026 Logistics
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Hong Kong Customs Enhances Asiapacific Antismuggling Collaboration

Hong Kong Customs Enhances Asiapacific Antismuggling Collaboration

The Regional Office for Capacity Building Asia Pacific (ROCB A/P), with strong support from regional members like Hong Kong Customs, is dedicated to providing high-quality capacity building support to customs administrations in the Asia-Pacific region. The renewed dispatch of technical experts by Hong Kong Customs demonstrates its long-term commitment to regional capacity building. ROCB A/P will continue to play a vital role in facilitating regional trade development, ensuring trade security, and enhancing customs management capabilities.

12/30/2025 Customs Knowledge
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Amazon Launches Sellers Shield to Counter IP Claims

Amazon Launches Sellers Shield to Counter IP Claims

Facing an Amazon infringement complaint? Don't panic! A Non-Infringement Report, prepared by US and European lawyers, provides a professional legal analysis assessing the infringement risk of your product. This serves as strong evidence in your appeal, helping you counter malicious complaints and regain market share. Our team of US and European lawyers offers professional and efficient services, significantly increasing your chances of a successful appeal. We help you fight back against false claims and protect your business on Amazon.

12/30/2025 Customs Knowledge
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Guangzhou Ecommerce Firm Cuts Jobs Amid Industry Downturn

Guangzhou Ecommerce Firm Cuts Jobs Amid Industry Downturn

A leading cross-border e-commerce company in Guangzhou was exposed for forcing employees to take rotational leave, a disguised form of layoffs, drawing industry attention. Facing the industry downturn, cross-border e-commerce employees should enhance their professional skills, expand their network, pay attention to trends, maintain a positive attitude, and prepare a Plan B to cope with challenges. This situation highlights the need for workers in this sector to proactively manage their careers and be prepared for potential job insecurity amidst economic fluctuations.

01/16/2026 Logistics Industry Insights
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Los Angeles and Long Beach Ports Adopt Clean Air Plan

Los Angeles and Long Beach Ports Adopt Clean Air Plan

The Ports of Los Angeles and Long Beach have significantly reduced pollutant emissions and improved air quality through the Clean Air Action Plan (CAAP). By recognizing green pioneers, promoting technological innovation, and strengthening policy guidance, the CAAP sets a benchmark for global port sustainability. Moving forward, both ports will continue to deepen the CAAP to address challenges and achieve green port goals. This collaborative effort demonstrates a commitment to environmental stewardship and serves as a model for other ports seeking to minimize their environmental impact.

01/15/2026 Logistics
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