Guide to Setting Refund Policies for Crossborder Events

Guide to Setting Refund Policies for Crossborder Events

Dashu Cross-border event platform offers flexible refund settings, allowing event organizers to enable/disable refund functionality and set refund deadlines (refunds allowed until the event ends or a specified number of days before the event ends). Once an event payment is successful, the refund settings cannot be changed, so please set them carefully. This provides event creators with control over their refund policies and helps manage expectations for attendees regarding potential refunds.

01/20/2026 Customs Knowledge
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Crossborder Firm Daxue Enhances Refund Flexibility for Customer Engagement

Crossborder Firm Daxue Enhances Refund Flexibility for Customer Engagement

Dashu Cross-border offers flexible event refund settings. Merchants can customize refund deadlines in event management, allowing refunds until the event ends or within a specified number of days before the event concludes. Once the first user has paid, the refund settings cannot be changed. This provides a better user experience by offering control over refund policies and mitigating potential disputes related to event cancellations or changes. This feature is particularly useful for cross-border e-commerce events where refund policies need to be clearly defined.

01/20/2026 Customs Knowledge
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Dashu Upgrades Crossborder Account Verification for Publishers

Dashu Upgrades Crossborder Account Verification for Publishers

The account verification system of the Big Data Cross-border Platform has been upgraded, offering three types: unverified, contributor verification, and enterprise/organization verification. Each type corresponds to different content publishing permissions and exposure benefits. Users can log in to the official website and access their personal center to complete the verification process. The review results will be displayed in the personal center.

01/20/2026 Customs Knowledge
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Dashu Crossborder Accounts How to Reset Passwords Securely

Dashu Crossborder Accounts How to Reset Passwords Securely

This article provides detailed steps for a large number of cross-border users to reset their passwords. It covers accessing the login portal, initiating the password reset process, and verifying identity to set a new password. The goal is to help users quickly and securely regain access to their accounts, ensuring the smooth operation of their cross-border e-commerce business. This process prioritizes account security and provides a user-friendly guide to password recovery.

01/20/2026 Customs Knowledge
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Wechat Mini Program Verification Key to Business Growth

Wechat Mini Program Verification Key to Business Growth

This article details the complete account verification process for the Big Data Cross-border Mini Program, covering initiating verification, approval, and handling rejections. Through enterprise verification, users can unlock core functions such as event publishing, management, and redemption, thereby improving operational efficiency. It provides a step-by-step guide to ensure a smooth verification process and maximize the benefits of the Mini Program's features for cross-border e-commerce activities.

01/20/2026 Customs Knowledge
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Firms Urged to Secure Vulnerable Outsourced Supply Chains

Firms Urged to Secure Vulnerable Outsourced Supply Chains

This paper analyzes security vulnerabilities existing in the outsourcing links of international supply chains. It points out the limitations of current supply chain security plans and proposes strategies to bridge these gaps. These strategies include strengthening due diligence, developing security standards, enhancing security supervision, establishing information sharing platforms, applying advanced technologies, and improving employee security awareness. The paper argues that a multi-faceted approach is crucial for mitigating risks associated with outsourcing and ensuring a more secure and resilient global supply chain.

01/22/2026 Customs Knowledge
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Temu Raises Seller Deposits Prioritizes Toys and Power Banks

Temu Raises Seller Deposits Prioritizes Toys and Power Banks

Temu has updated its deposit rules, significantly increasing the deposit amounts for categories such as children's toys, power banks, and memory cards, with the maximum reaching 100,000 RMB. Simultaneously, the penalties for violations have also been substantially increased, aiming to strengthen supervision and improve product quality. Sellers need to prioritize compliant operations to avoid the risk of high deposit requirements and penalties. This update emphasizes the importance of adhering to Temu's regulations for a smooth and compliant business operation.

01/21/2026 Customs Knowledge
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China Tightens Corporate Social Responsibility Rules for Overseas Firms

China Tightens Corporate Social Responsibility Rules for Overseas Firms

The Ministry of Commerce issued the "Guidelines for Chinese Enterprises' Overseas Social Responsibility Fulfillment" to guide Chinese companies in better fulfilling their social responsibilities and achieving sustainable development during overseas expansion. The guidelines cover various aspects, including supporting host country economic development, improving people's livelihoods, environmental protection, promoting healthy industry development, and strengthening the foundation for corporate responsibility. It provides clear action guidelines for businesses operating abroad, encouraging responsible and sustainable practices in their international endeavors.

01/21/2026 Customs Knowledge
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Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
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Wcos WACAM Project Boosts Customs Collaboration in Cape Verde

Wcos WACAM Project Boosts Customs Collaboration in Cape Verde

The WCO's WACAM project assisted Cape Verde Customs in establishing a stakeholder engagement mechanism to enhance transparency, facilitate trade, combat smuggling, and achieve customs modernization. This initiative fostered collaboration and improved communication between customs authorities and various stakeholders, leading to more efficient and effective customs operations. The project's success highlights the importance of stakeholder involvement in driving customs reform and promoting economic growth.

01/22/2026 Customs Knowledge
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