Customs Key to Speeding Aid in Global Health Emergencies

Customs Key to Speeding Aid in Global Health Emergencies

The World Customs Organization (WCO) issued a notice urging member customs administrations to simplify clearance procedures for relief supplies during the pandemic and expedite the flow of goods. The notice emphasized the crucial role of customs in safeguarding lifelines and provided guidance. The practices of Chinese customs demonstrated a combination of efficiency and security. Post-pandemic reflections point towards customs informatization, international cooperation, and capacity building. Take action and contribute to the global fight against the pandemic.

01/05/2026 Customs Knowledge
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Virtual Classrooms Revolutionize Customs Training Worldwide

Virtual Classrooms Revolutionize Customs Training Worldwide

A guide to transforming to a customs live virtual classroom: break through time and space limitations, reduce costs, enhance interaction, and improve team professional capabilities. This approach offers a flexible and engaging learning environment, allowing customs personnel to access training resources regardless of their location. By leveraging virtual technology, customs organizations can optimize training budgets while fostering a more interactive and collaborative learning experience, ultimately leading to enhanced skills and improved performance across the board.

01/05/2026 Customs Knowledge
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Burundi Adopts Competencybased HRM System for Revenue Authority

Burundi Adopts Competencybased HRM System for Revenue Authority

With support from the World Customs Organization, the Burundi Revenue Authority is undergoing modernization through the development of a competency-based HRM system. This aims to improve operational efficiency, increase tax revenue, and enhance stakeholder relations. The workshop focused on empowering the HR department to build a competency model and develop an action plan. The WCO will continue to provide support to help the Burundi Revenue Authority achieve its modernization goals. This initiative highlights the importance of HR in driving organizational change and improving public service delivery.

01/05/2026 Customs Knowledge
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WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

01/05/2026 Customs Knowledge
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WCO Enhances Asiapacific IP Protection with Certified Experts

WCO Enhances Asiapacific IP Protection with Certified Experts

The World Customs Organization (WCO) has completed a Technical Operational Advisor (TOA) certification training program in Japan, focusing on Intellectual Property Rights (IPR) in the Asia-Pacific region. This initiative aims to enhance the region's customs capabilities in combating counterfeit and pirated goods. Following rigorous assessment and training, customs officials from various countries will become key WCO resources in the region, providing technical support to member customs administrations and collectively addressing the increasingly complex challenges of intellectual property infringement.

01/05/2026 Customs Knowledge
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WCO Invites Feedback to Improve Clikc Elearning Platform

WCO Invites Feedback to Improve Clikc Elearning Platform

The WCO invites CLiKC! users to participate in an experience survey. Provide feedback on courses, functionalities, and the overall learning experience to help optimize the platform. Your input will be invaluable in improving CLiKC! for all users. The deadline for participation is November 21st. Help us make CLiKC! even better by sharing your thoughts and suggestions. This survey is your opportunity to shape the future of e-learning within the WCO.

01/05/2026 Customs Knowledge
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WCO Speeds Up Disaster Aid After Earthquakes Floods

WCO Speeds Up Disaster Aid After Earthquakes Floods

The World Customs Organization (WCO) expresses its deep sorrow regarding the recent earthquake in Morocco and the floods in Libya. The WCO emphasizes the crucial role of customs in disaster relief, offering tools and guidelines to streamline border procedures and expedite the cross-border movement of life-saving supplies. The WCO urges member customs administrations to prioritize the clearance of relief goods, implement simplified and advance declarations, and adopt flexible clearance procedures. It also calls for enhanced international cooperation to jointly respond to disasters and provide support and condolences to the affected communities.

01/05/2026 Customs Knowledge
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Perus Msmes Gain Boost from Crossborder Ecommerce Forum

Perus Msmes Gain Boost from Crossborder Ecommerce Forum

The Peruvian National Customs Service, with the support of the World Customs Organization, held an online forum to empower Peruvian micro, small, and medium-sized enterprises (MSMEs) in cross-border e-commerce. The forum brought together representatives to discuss international trends, challenges, and best practices, sharing success stories and emphasizing the importance of simplified procedures. Cross-border e-commerce presents opportunities for the Peruvian economy but also faces challenges related to infrastructure, regulation, and talent. Moving forward, Peru should seize opportunities, address challenges, and promote the development of cross-border e-commerce.

01/05/2026 Customs Knowledge
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Eswatini Revenue Service Adopts Competencybased HR System

Eswatini Revenue Service Adopts Competencybased HR System

The World Customs Organization held a virtual competency-based HRM workshop for the Eswatini Revenue Service to enhance the capabilities of its senior management team and help build an HRM system aligned with corporate strategy. Through competency model construction, recruitment optimization, training enhancement, and performance management improvement, the initiative supports the Eswatini Revenue Service in upgrading its talent strategy. This serves as a valuable reference for other developing countries' tax agencies seeking to modernize their HRM practices and align them with organizational goals.

01/05/2026 Customs Knowledge
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Data Analytics Boosts Customs Efficiency Enforcement

Data Analytics Boosts Customs Efficiency Enforcement

The "Data Analysis Practical Handbook" aims to guide government departments like customs in leveraging big data and data analysis to enhance regulatory effectiveness and decision-making. The handbook covers aspects such as big data applications, data governance, and commonly used analytical tools. It assists in modernizing government governance capabilities by providing practical guidance on implementing data-driven strategies and improving operational efficiency through effective data analysis techniques.

01/05/2026 Customs Knowledge
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