Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

This article provides a detailed introduction to the service order management function in the back-end system for cross-border e-commerce merchants. It covers how to view order statuses, query order details, and perform various order operations such as contacting buyers, confirming/rejecting delivery, approving/rejecting extensions, and approving/rejecting refunds. The aim is to help merchants efficiently manage service orders, improve customer satisfaction, and ultimately drive business growth.

01/22/2026 Customs Knowledge
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Allegro Sellers Guide to Dispute Resolution and Revenue Protection

Allegro Sellers Guide to Dispute Resolution and Revenue Protection

This article provides a detailed interpretation of Allegro's dispute resolution rules, emphasizing the importance of proactive communication and quick response for sellers. It offers specific strategies for handling 'item not received' and other types of disputes. Furthermore, it explains the procedures following dispute resolution and Allegro's intervention mechanism. The aim is to help sellers effectively resolve disputes, improve customer satisfaction, and maintain their store's reputation. By understanding these guidelines, sellers can navigate potential issues and ensure a positive customer experience on the Allegro platform.

02/03/2026 Logistics Encyclopedia
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Strategies to Convert Hesitant Export Clients Amid Uncertainty

Strategies to Convert Hesitant Export Clients Amid Uncertainty

This article delves into the common reasons why foreign trade customers say "wait and see," such as internal approvals, competitor comparisons, and polite rejections. It proposes targeted strategies, including providing concrete reasons, conveying value, and setting deadlines, to take control. It emphasizes the need for proactive persistence in foreign trade, rather than passive waiting. By precisely targeting customers, building a brand image, offering personalized solutions, and continuously learning, businesses can improve their deal closing conversion rates.

02/05/2026 Customs Knowledge
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Guide to Optimizing Container Placement in Yard and Vessel Bays

Guide to Optimizing Container Placement in Yard and Vessel Bays

This article provides a clear and accessible explanation of the concept of "container slot" in container terminals and its composition. It details a five-step process using "Zone", "Block", "Bay", "Row", and "Tier" to locate containers. Furthermore, it introduces the container slot representation method on container ships, helping readers quickly understand the "home guide" for containers. This aims to demystify the container slot system for a broader audience.

08/23/2025 Logistics Encyclopedia
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A Practical Guide to LCL Shipping: Tips and Considerations

A Practical Guide to LCL Shipping: Tips and Considerations

LCL shipping is an economical and flexible transportation method suitable for small-scale goods and small businesses' exports. During the operational process, it is essential to avoid designating shipping companies, prioritize transportation terms, ensure accurate billing tonnage, understand minimum charge standards, and confirm costs before signing contracts. By paying attention to these aspects in advance, risks can be effectively reduced, and transportation efficiency can be improved.

07/17/2025 Logistics Encyclopedia
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LCL Cargo Transportation The Best Choice for Small Shipments

LCL Cargo Transportation The Best Choice for Small Shipments

LCL (Less than Container Load) transportation is an ideal choice for handling small shipments, allowing goods to share containers, thus reducing transportation costs and enhancing shipping flexibility. This model is particularly suitable for environments with fluctuating demand, ensuring timely dispatch without the need to fill an entire container, effectively responding to market changes and optimizing supply chain management.

11/30/-0001 Logistics
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Seattle Port Overview and Functions

Seattle Port Overview and Functions

The Port of Seattle, located in Washington State, is a vital gateway from North America to the Far East. It consists of an outer and inner port, with the outer port accommodating ocean-going vessels, while the inner port features various loading and unloading facilities. This includes several container terminals along with specialized cargo and refrigerated docks, with an annual throughput of 20 million tons.

07/18/2025 Port Encyclopedia
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Amazon Expands Air Cargo Capacity with New Lease Agreement

Amazon Expands Air Cargo Capacity with New Lease Agreement

Amazon has recently signed an agreement with Atlas Air to lease 20 Boeing 767 planes to enhance its package delivery capabilities. Additionally, the company will gain the option to purchase nearly 30% equity, indicating its ongoing expansion of control in air transportation. This marks Amazon's second collaboration with an airline this year, highlighting its strategy to reduce reliance on traditional courier services while improving delivery efficiency in a competitive market.

07/28/2025 Logistics
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Six Practical Tips for Mastering Less Than Container Load Shipping

Six Practical Tips for Mastering Less Than Container Load Shipping

This article shares six key tips for LCL (Less than Container Load) shipping, including understanding the English terminology for LCL, being attentive to shipping terms during client negotiations, ensuring accurate cargo billing, being mindful of minimum charge issues, and offering advice on remote port and inland delivery. These tips aim to enhance the operational efficiency and responsiveness of practitioners in the LCL shipping process.

07/28/2025 Logistics Encyclopedia
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