South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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Crossborder Ecommerce Registered Vs Standard Mail for Small Packages

Crossborder Ecommerce Registered Vs Standard Mail for Small Packages

This paper delves into the dilemma of choosing between 'registered' and 'unregistered' international small packets for cross-border e-commerce in China, analyzing their differences in tracking capabilities, risk protection, and timeliness. It proposes a three-dimensional evaluation model based on product value, time sensitivity, and country risk. The importance of flexible service combinations, customer experience, and technological empowerment in the selection process is emphasized, aiming to help sellers make more informed decisions, achieve cost control, and improve efficiency. Ultimately, the goal is to optimize shipping strategies for enhanced business performance.

12/30/2025 Logistics Industry Insights
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Data Tools Boost Supply Chain Resilience Amid Port Delays

Data Tools Boost Supply Chain Resilience Amid Port Delays

This paper analyzes the causes of international shipping terminal congestion from a data analyst's perspective, proposing a core response logic of 'early prediction + proactive avoidance + dynamic adjustment + emergency coordination.' Strategies such as port/route substitution, process optimization, and resource coordination are employed to mitigate the impact of congestion on cargo timeliness. The paper emphasizes the crucial role of data-driven approaches in risk management, decision support, and supply chain optimization, ultimately helping businesses enhance supply chain resilience. It highlights the importance of leveraging data for proactive problem-solving and improved operational efficiency.

01/15/2026 Logistics
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Crossborder Ecommerce Sellers Face Payment Suspension Challenges

Crossborder Ecommerce Sellers Face Payment Suspension Challenges

Payment account suspension is a common issue for cross-border e-commerce sellers. This article details the common reasons for account blocks and provides a core appeal strategy, including preparing complete materials, writing detailed reasons for appeal, and formulating subsequent optimization plans. In addition, it shares successful appeal cases, emphasizing the importance of accurately identifying the problem and having a professional team. The goal is to help sellers quickly restore cash flow by providing a comprehensive guide to navigating the appeal process and regaining access to their funds.

01/15/2026 International Settlement
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Cambodia Updates Trademark Registration Rules for 2025

Cambodia Updates Trademark Registration Rules for 2025

This article provides an in-depth analysis of the Cambodia trademark registration process in 2025, common pitfalls, and key considerations for choosing a suitable agent. It emphasizes the importance of early planning for Cambodia trademark registration to avoid infringement risks and secure licensing revenue. The article also recommends several agencies for businesses to consider, including Lawtrot, Gaote International, and ASEAN Yingtuo. Understanding these aspects is crucial for companies seeking to protect their brand and intellectual property rights in the Cambodian market. Proactive trademark registration ensures a competitive advantage and long-term brand security.

12/28/2025 Customs Knowledge
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Chaiyi Erps AI Boosts Ecommerce Efficiency in Southeast Asia

Chaiyi Erps AI Boosts Ecommerce Efficiency in Southeast Asia

Qianyi ERP introduces AI-powered intelligent product management to help Chinese sellers efficiently tap into the Southeast Asian e-commerce market. This feature simplifies product listing, reduces operational costs, and improves efficiency through one-click collection, intelligent category matching, multi-language localization, and closed-loop management. AI-powered customer service provides 24/7 real-time support, helping sellers improve pre-sales conversion rates. This comprehensive solution streamlines the entire product management process for cross-border e-commerce, allowing sellers to focus on growth and maximizing their potential in the Southeast Asian market.

01/15/2026 Logistics Industry Insights
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Crossborder Logistics How to Cut Hidden Fees Boost Profits

Crossborder Logistics How to Cut Hidden Fees Boost Profits

This article provides an in-depth analysis of cross-border logistics cost accounting methods, breaking down the process into four key areas: first-mile transportation, customs clearance, last-mile delivery, and miscellaneous fees. It reveals hidden fees such as peak season surcharges and oversized item fees. Furthermore, it offers practical cost control suggestions to help cross-border e-commerce sellers accurately control profits and avoid 'hidden bombs' that can impact their bottom line. The aim is to empower sellers with the knowledge to navigate the complexities of international shipping costs effectively.

01/15/2026 Logistics Encyclopedia
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Live Streamer Dong Yuhuis Lingerie Row Sparks IP and Platform Debate

Live Streamer Dong Yuhuis Lingerie Row Sparks IP and Platform Debate

The "underwear controversy" surrounding Dong Yuhui has sparked deep reflections on live streaming product selection, IP positioning, platform responsibility, and the social media ecosystem. The incident exposed shortcomings in the product selection process, highlighted the conflict between intellectual integrity and commercial value, and warned against the alienation of the social media environment. New Oriental should strengthen its corporate brand and achieve a win-win situation for both personal IP and the platform. The live streaming industry needs to be cautious in product selection, respect its hosts, and adhere to ethical bottom lines. Platforms should strengthen governance and create a healthy ecosystem.

01/07/2026 Logistics Industry Insights
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Tiktok Shop Shifts to Managed Model in Crossborder Ecommerce

Tiktok Shop Shifts to Managed Model in Crossborder Ecommerce

TikTok e-commerce is reportedly launching a "fully managed" model, where merchants only supply goods and the platform handles operations. This aims to shorten the sales process and improve efficiency, with plans to fully open the Shop function in the US this year. The fully managed model is becoming an industry trend, testing the platform's product selection and operational capabilities, while also bringing opportunities and challenges to merchants. TikTok e-commerce is accelerating its transformation, and the combination of its massive traffic and the fully managed model may reshape the landscape of cross-border e-commerce.

12/30/2025 Logistics Industry Insights
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The Future Choice for Enhancing Cold Chain Logistics Management

The Future Choice for Enhancing Cold Chain Logistics Management

Cold chain logistics is a critical component of global trade, ensuring the safety and quality of perishable goods throughout transportation. With the help of the Captain Peter assistant and the remote container management system, users can monitor transportation status in real-time and receive timely notifications in case of abnormalities. The three available packages cater to diverse needs, helping to enhance overall logistics management efficiency.

07/22/2025 Logistics
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