Customer Focus Key to Supply Chain Success

Customer Focus Key to Supply Chain Success

The SMC3 Connections conference highlights customer connection as crucial for success in freight, supply chain, and logistics. The article explores enhancing customer experience through customer relationship management, technology enablement, and building supply chain ecosystems. It emphasizes that businesses should be customer-centric, continuously innovating and improving to adapt to the rapidly changing market environment. Focusing on customer needs and fostering strong relationships are key to navigating the complexities of modern supply chains and achieving sustainable growth.

01/20/2026 Logistics Industry Insights
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Amazon Sellers Adopt Direct FCL Shipping to Cut Costs

Amazon Sellers Adopt Direct FCL Shipping to Cut Costs

This article provides a detailed explanation of the three key requirements for Amazon FCL (Full Container Load) direct shipping: ocean freight FCL transportation, Amazon assigning only one warehouse, and origin labeling. It also answers frequently asked questions regarding delivery appointments, cargo packaging, and rejection risks. The aim is to help sellers efficiently complete the Amazon FCL inbound process, saving both time and costs. This guide helps navigate the complexities of FCL direct shipping to Amazon fulfillment centers.

01/20/2026 Logistics Encyclopedia
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US Multimodal Transport Struggles With Congestion Aims for Recovery

US Multimodal Transport Struggles With Congestion Aims for Recovery

Multimodal transport expert Larry Gross highlighted challenges facing US intermodal transportation at the RailTrends conference, including congestion, capacity constraints, and declining market share amid a surge in trucking. He argued that supply chain reshaping requires a focus on resilience and redundancy. Gross anticipates freight volumes to stabilize in 2022, presenting both challenges and opportunities. The need for improved infrastructure and more efficient operations is crucial to regain market share and mitigate the ongoing supply chain disruptions.

01/20/2026 Logistics Industry Insights
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Smart Logistics Boosts Business Efficiency Worldwide

Smart Logistics Boosts Business Efficiency Worldwide

This paper delves into the latest trends and challenges in logistics management, covering digital freight matching, distribution network optimization, market trend insights, workforce management, technological innovation, warehouse efficiency improvement, talent crisis response, and port resilience building. It aims to provide companies with a comprehensive perspective and practical strategies to help them achieve efficient growth in a highly competitive market environment. The study offers insights into leveraging digitalization to improve supply chain efficiency and navigate the complexities of modern logistics.

01/20/2026 Logistics
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US Raises Heavy Truck Tariffs Sparks Industry Cost Worries

US Raises Heavy Truck Tariffs Sparks Industry Cost Worries

The US imposed a 25% tariff on imported heavy trucks, aiming to revitalize domestic manufacturing. However, this could lead to higher truck prices, increased transportation costs, and potential trade wars. The impact on the trucking industry and freight carriers is significant, requiring businesses to closely monitor policy changes and take countermeasures. The future direction of the policy remains uncertain. This action has far-reaching consequences for the entire supply chain and could ultimately affect consumer prices as well.

01/20/2026 Logistics Industry Insights
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A Practical Guide to LCL Shipping: Tips and Considerations

A Practical Guide to LCL Shipping: Tips and Considerations

LCL shipping is an economical and flexible transportation method suitable for small-scale goods and small businesses' exports. During the operational process, it is essential to avoid designating shipping companies, prioritize transportation terms, ensure accurate billing tonnage, understand minimum charge standards, and confirm costs before signing contracts. By paying attention to these aspects in advance, risks can be effectively reduced, and transportation efficiency can be improved.

07/17/2025 Logistics Encyclopedia
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How to Tackle the Challenges of Amazon FBA Returns and Re-labeling

How to Tackle the Challenges of Amazon FBA Returns and Re-labeling

Amazon's strict rules pose challenges for cross-border e-commerce sellers, with issues related to FBA inventory surplus and returns. The high return rate, reaching 15%-20%, leads to many products being unsellable due to damaged packaging or non-compliance with review standards. To address this, sellers must return the goods to a third-party overseas warehouse before sending them to the FBA warehouse for restocking.

07/18/2025 Logistics Encyclopedia
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A New Era of Drone Logistics: The Launch of Beijing's First Delivery Route

A New Era of Drone Logistics: The Launch of Beijing's First Delivery Route

Beijing has recently launched its first drone logistics delivery route, marking a significant development in the field of smart logistics. This route leverages drone technology and modern information systems to enhance logistics efficiency and reduce costs. By effectively alleviating traffic congestion and promoting green development, this initiative also improves the daily experiences of citizens. To ensure safety, relevant authorities have established strict standards and enhanced training.

08/16/2024 Logistics
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Challenges And Strategies For Promoting Pallet Standardization How To Break Logistics Bottlenecks

Challenges And Strategies For Promoting Pallet Standardization How To Break Logistics Bottlenecks

This paper explores the significance of pallet standardization in the development of logistics in our country and the challenges it faces. Despite the potential for standardization to reduce logistics costs and enhance efficiency, current advancements are hindered by market conditions, insufficient corporate motivation, and outdated industry standards. The paper suggests strategies such as policy promotion and industry cooperation to facilitate the progress of pallet standardization.

07/23/2025 Logistics
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Can Rubles Be Used for Export Customs Declarations

Can Rubles Be Used for Export Customs Declarations

This article discusses the use of rubles as a currency in export customs declarations. According to customs regulations, the declaration must select a currency listed in the currency code table, which does not include rubles. Although there are differing opinions on the matter, it is advisable to consult customs brokers for a better understanding of the requirements and operational standards set by various customs authorities.

07/28/2025 Customs Knowledge
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