"frontline supervisors"

Retailers Train Frontline Supervisors for Peak Season Efficiency

With the peak season approaching, companies need to focus on the crucial role of first-line supervisors in the supply chain. Research indicates supervisors are facing burnout and turnover risks due to insufficient training and excessive pressure. This article proposes ten actionable recommendations, including setting realistic goals, mandating time off, providing leadership training, and establishing support networks. It also recommends Express Employment Professionals for flexible workforce solutions, helping companies build exceptional supervisory teams and mitigate potential disruptions during the busy season.

01/08/2026 Logistics Industry Insights

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Supply Chain Efficiency Hinges on Frontline Supervisor Support

As the peak season for supply chains approaches, the role of frontline supervisors becomes crucial. This article highlights the challenges they face, including burnout and employee turnover, and explores the costs associated with training gaps and staff attrition. It provides an action guide with recommendations such as setting realistic goals, mandating time off, and offering practical leadership training. The aim is to help companies build high-performing frontline supervisor teams, thereby improving overall supply chain efficiency and stability.

01/08/2026 Logistics Industry Insights

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Warehouse Supervisor The Strategic Core of Empowering Communication

This article explores the importance of warehouse supervisors in a company's supply chain, emphasizing the central role of effective communication and employee understanding in team management. By establishing strong communication mechanisms and listening to employee needs, warehouse supervisors can significantly enhance work efficiency, facilitate collaboration among departments, and promote sustainable development within the enterprise.

07/24/2025 Warehousing

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Ebay Customer Service Roles Challenges and Career Growth

This article provides an in-depth analysis of the responsibilities, workload factors, and career prospects of eBay customer service representatives. Their tasks include responding to emails, processing orders, managing product reviews, and collecting buyer information. Workload is affected by company size, job responsibilities, and individual capabilities. Through continuous learning and experience accumulation, eBay customer service representatives can advance to senior customer service roles, customer service supervisors, or even transition to store operations, achieving career development.

12/30/2025 Logistics Encyclopedia

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Navigating Dangerous Goods at Ningbo Port A Guide for Freight Forwarders

This article targets freight forwarding newbies, focusing on Ningbo Port's dangerous goods operation standards and customer development strategies. It addresses operational issues when factories lack loading supervisors and provides practical methods for customer acquisition. The aim is to help newcomers quickly adapt to the industry and understand the nuances of dangerous goods handling within the Ningbo Port context, while also equipping them with the skills necessary to expand their client base and succeed in the competitive freight forwarding market.

08/23/2025 Logistics Encyclopedia

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Businesses Adopt Five Strategies to Tackle Supply Chain Talent Shortage

Facing a shortage of supply chain talent, companies need to adopt five key strategies: empower frontline managers to foster end-to-end thinking, cultivate a data-driven culture to encourage continuous learning, redefine talent standards to uncover potential, break down industry barriers to embrace diverse backgrounds, and emphasize influence to develop collaborative leadership. By implementing these strategies, organizations can build a more competitive supply chain team capable of navigating rapidly changing market conditions.

11/03/2025 Logistics Industry Insights

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LA Port Workers Expose Supply Chain Bottlenecks

Severe congestion at the Port of Los Angeles is worsening. Frontline workers reveal the truth: the bottleneck stems not from port inefficiency, but from a lack of coordination and poor communication across the entire supply chain. The solution lies in strengthening collaboration, enhancing transparency, and leveraging technology to build a more resilient and digitally enabled supply chain. Addressing these systemic issues is crucial for alleviating the congestion and improving overall supply chain performance.

11/03/2025 Logistics Industry Insights

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WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

01/05/2026 Customs Knowledge

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New IATA AHM 732 Delay Codes Boost Airline Performance Tracking

This webinar focuses on the new IATA AHM 732 delay codes, aiming to equip performance managers, data analysts, and frontline staff with the knowledge to master the new code system. The goal is to improve flight delay data collection and analysis capabilities, ultimately optimizing airport operational efficiency and reducing costs. The webinar will delve into the new code structure, data collection best practices, analysis methods and tools, and share practical case studies to illustrate effective implementation.

12/30/2025 Logistics Industry Insights

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New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines

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