Tech Investments Boost Efficiency in Warehouse and Logistics Sector

Tech Investments Boost Efficiency in Warehouse and Logistics Sector

This paper delves into how to enhance the effectiveness of warehouse logistics personnel through technology investment. The report highlights the importance of human-robot collaboration and suggests that companies should focus on empowering frontline employees by optimizing picking processes, improving inventory management, strengthening workforce management, enhancing internal communication, and providing training and support. These strategies aim to build a highly efficient warehouse logistics team, enabling businesses to excel in a competitive market.

01/20/2026 Logistics Industry Insights
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WCO Publishes Arabic PCA Guidelines to Enhance Trade Compliance

WCO Publishes Arabic PCA Guidelines to Enhance Trade Compliance

The World Customs Organization (WCO) has released the Arabic version of the Post-Clearance Audit Guidelines, Volume 2, translated by Jordan Customs. This aims to enhance post-clearance audit efficiency in Arabic-speaking regions. The guidelines, consisting of two volumes, are tailored for customs management and frontline auditors, offering strategic guidance and practical operational advice to promote global trade compliance. It provides valuable insights and tools for effective audit processes and strengthens overall customs control.

01/26/2026 Customs Knowledge
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New IATA AHM 732 Delay Codes Boost Airline Performance Tracking

New IATA AHM 732 Delay Codes Boost Airline Performance Tracking

This webinar focuses on the new IATA AHM 732 delay codes, aiming to equip performance managers, data analysts, and frontline staff with the knowledge to master the new code system. The goal is to improve flight delay data collection and analysis capabilities, ultimately optimizing airport operational efficiency and reducing costs. The webinar will delve into the new code structure, data collection best practices, analysis methods and tools, and share practical case studies to illustrate effective implementation.

12/30/2025 Logistics Industry Insights
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UPS Expands Air Conditioning for Worker Comfort

UPS Expands Air Conditioning for Worker Comfort

UPS is accelerating its air conditioning upgrade program to provide a more comfortable working environment for frontline employees. This initiative is a key component of the five-year labor agreement reached with the Teamsters, aiming to install air conditioning in thousands of existing delivery vehicles and ensure all new vehicles are equipped with air conditioning. This move not only demonstrates care for employees but also represents a significant step by UPS to improve service quality by enhancing working conditions.

01/15/2026 Logistics
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Customs Officers Get Guide to Key Environmental Treaties

Customs Officers Get Guide to Key Environmental Treaties

This handbook provides customs officers with a practical guide to key Multilateral Environmental Agreements (MEAs) such as the Basel Convention and CITES. It aims to assist frontline personnel in quickly identifying violations and taking appropriate action. The handbook emphasizes its use in conjunction with the 'Green Customs Initiative MEA Guide'. It helps customs officials understand their role in enforcing environmental regulations and preventing illegal trade in environmentally sensitive goods, thereby contributing to global environmental protection and sustainable development.

01/26/2026 Customs Knowledge
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US Seaports Prove Vital Amid Pandemic Economic Strains

US Seaports Prove Vital Amid Pandemic Economic Strains

During the pandemic, US seaports served as both frontline responders and economic engines, crucial for employment and trade. Strengthening their strategic position requires accelerated digital transformation and enhanced cooperation within the Western Hemisphere. This will bolster supply chain resilience and improve the ability of ports to navigate future disruptions. The focus on these areas is vital for ensuring the continued role of ports in supporting the US economy and facilitating international commerce in a post-pandemic world.

02/05/2026 Logistics Industry Insights
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New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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WCO Introduces New Audit Tools to Enhance Trade Facilitation

WCO Introduces New Audit Tools to Enhance Trade Facilitation

The World Customs Organization (WCO) has launched new Post Clearance Audit (PCA) tools to assist member customs administrations in enhancing trade facilitation. Developed through expert group meetings, the WCO created two key tools: the PCA Benefits Visualization Tool and the PCA Technical Reference. These tools are designed to help customs management and frontline auditors better understand and implement PCA effectively. By improving PCA practices, these tools aim to contribute to the healthy development of global trade and streamline customs procedures.

01/07/2026 Customs Knowledge
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UPS Teamsters Agree to Add AC to 5000 Trucks Amid Heat Risks

UPS Teamsters Agree to Add AC to 5000 Trucks Amid Heat Risks

UPS and the union have reached an agreement to install air conditioning in 5,000 existing delivery vehicles in the hottest regions and test cargo area air conditioning. This initiative aims to protect employee health and is a significant advancement in their five-year labor agreement. The union emphasizes that it will monitor the retrofit progress to ensure frontline employees receive the cooling protection they deserve. This agreement addresses concerns about working conditions and prioritizes the well-being of UPS drivers during extreme heat.

01/21/2026 Logistics
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WCO Unveils Tool to Fight Cultural Heritage Trafficking

WCO Unveils Tool to Fight Cultural Heritage Trafficking

The World Customs Organization (WCO) has released a training manual on preventing the illicit trafficking of cultural heritage. This manual aims to enhance the expertise and skills of frontline customs officers, strengthening their role in protecting cultural heritage. The tool's publication contributes to improved global cultural heritage protection and fosters international cooperation among customs administrations. It provides practical guidance and resources to help customs officers identify, detect, and seize illegally traded cultural artifacts, ultimately combating the devastating impact of cultural heritage crime.

02/06/2026 Customs Knowledge
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