Callnovo Wins FP Praise for Resilient Customer Service

Callnovo Wins FP Praise for Resilient Customer Service

Global construction machinery parts expert FP praises Callnovo's customer service execution. Under high pressure, Callnovo ensures stable and orderly service by carefully selecting talent, optimizing operations, and improving contingency plans, earning customer trust and demonstrating excellent customer service capabilities. This proactive approach allows Callnovo to maintain service levels even during peak demand, solidifying their reputation for reliability and responsiveness. Their commitment to operational excellence translates into consistent and dependable support for FP.

02/03/2026 Logistics Industry Insights
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Drone Firms Tackle Support Hurdles for North American Expansion

Drone Firms Tackle Support Hurdles for North American Expansion

Overseas drone companies face technical support challenges, including difficulty in hiring skilled technical support staff, uncontrolled outsourcing, and fragmented after-sales data. Callnovo provides a solution for BT Drone by offering professional screening, training, and data analysis to build a reliable technical support system. This significantly improves customer satisfaction and first-call resolution rates, transforming customer service into a manageable, reviewable, and optimizable system. This foundation supports the long-term growth of overseas drone brands.

02/03/2026 Logistics Industry Insights
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Trump Tariff Threat Targets Chinas Growing Pet Industry

Trump Tariff Threat Targets Chinas Growing Pet Industry

Trump's proposed tariff increases on Chinese goods threaten the pet industry. Some companies are responding by building factories overseas, but most small and medium-sized enterprises are under pressure. The industry needs to increase research and development, expand markets, strengthen brand building, and accelerate digital transformation to meet these challenges and achieve sustainable development. The tariff policy creates uncertainty and necessitates proactive adaptation strategies for pet businesses to remain competitive in the global market.

02/03/2026 Customs Knowledge
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Pet Supply Delivery Services Disrupt Traditional Retail

Pet Supply Delivery Services Disrupt Traditional Retail

NetEase Yanxuan partners with Linxiaohu to enter the pet food delivery market, impacting offline pet stores. Drawing inspiration from Watsons' user operation strategies, offline pet stores can enhance user loyalty by offering pet health consultations and behavior observation services, creating social spaces. Simultaneously, leveraging technology to build an online-offline integrated O+O model, reshaping employee roles, clarifying market positioning, and creating differentiated competitive advantages are crucial for success in this evolving market.

02/03/2026 Logistics Industry Insights
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Reddit Marketing Datadriven Strategies for Success

Reddit Marketing Datadriven Strategies for Success

This article delves into Reddit's platform data and user profiles, revealing its marketing potential as a high-traffic overseas hub. Addressing common challenges faced by beginners, such as account bans and unclear rules, it offers a comprehensive guide to avoid pitfalls. Covering strategies, case studies, and practical techniques, this guide helps you master Reddit and achieve overseas growth. Learn how to navigate the platform effectively and leverage its unique community for successful international marketing campaigns.

02/03/2026 Logistics Industry Insights
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Shopee Program Helps Filipino Sellers Enter Southeast Asia

Shopee Program Helps Filipino Sellers Enter Southeast Asia

Shopee's Seller Integration Program (SIP) empowers Filipino sellers to expand into the Southeast Asian market. By simplifying cross-border sales processes, SIP offers value-added services like logistics, payment solutions, and customer support, reducing operational costs. This enables sellers to reach consumers in Singapore and Malaysia without needing overseas offices, facilitating international business expansion. SIP streamlines the complexities of cross-border trade, allowing Filipino businesses to tap into the growing demand within the region.

02/03/2026 Logistics
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Pinterest Boosts Crossborder Ecommerce with Visual Strategies

Pinterest Boosts Crossborder Ecommerce with Visual Strategies

Pinterest, as a visual discovery engine, is an effective channel for cross-border e-commerce to acquire high-intent traffic. By implementing precise content strategy, keyword optimization, and proactive engagement, sellers can significantly improve their return on investment, achieve brand influence growth, and drive sales conversions. Leveraging Pinterest's visual nature allows businesses to showcase products and inspire purchases, making it a valuable tool for expanding reach and boosting revenue in the global market.

02/03/2026 Logistics Industry Insights
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Pinterest Ads Key Strategies for Campaign Success

Pinterest Ads Key Strategies for Campaign Success

This article provides an in-depth analysis of various Pinterest ad types and offers a practical guide to effective campaign strategies based on real-world business scenarios. By examining standard image ads, video ads, carousel ads, shopping ads, collection ads, and creative ads, it helps marketers choose the most suitable ad format to achieve specific marketing goals. The aim is to maximize brand exposure, drive traffic, and boost sales conversions through strategic Pinterest advertising.

02/03/2026 Logistics Encyclopedia
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Kazakhstan Boosts Customs Oversight with WCO Training

Kazakhstan Boosts Customs Oversight with WCO Training

The World Customs Organization (WCO) held a risk analysis workshop in Kazakhstan to enhance the risk management capabilities of the Tax Committee. The workshop aimed to optimize profiling processes, ensuring economic security and trade facilitation. The initiative supports Kazakhstan's efforts to improve its customs procedures and strengthen international cooperation in risk management. By focusing on effective risk analysis, the program contributes to a safer and more efficient trading environment for Kazakhstan and its partners.

02/03/2026 Customs Knowledge
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Asiapacific Leads in Adopting Global Ecommerce Standards

Asiapacific Leads in Adopting Global Ecommerce Standards

The WCO Cross-border E-commerce Framework was launched in the Asia-Pacific region to standardize e-commerce activities. Experts recommend strengthening identity management, data exchange, and other aspects. The Asia-Pacific region should actively participate in standard setting and seize opportunities presented by cross-border e-commerce. This initiative aims to facilitate trade, enhance security, and promote consumer protection within the region's rapidly growing digital economy. Collaboration and harmonization are key to successful implementation.

02/03/2026 Customs Knowledge
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