Gambia Tax Authority Adopts Dashboards to Improve Revenue Collection

Gambia Tax Authority Adopts Dashboards to Improve Revenue Collection

With funding from Sweden and support from the World Customs Organization, the Gambia Revenue Authority is actively developing a strategic dashboard. This initiative aims to enhance performance in key areas such as tax collection, trade facilitation, compliance management, reform modernization, and human resource management through data-driven decision-making. The ultimate goal is to comprehensively upgrade and ensure the sustainable development of tax administration in Gambia.

02/03/2026 Customs Knowledge
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Gambia Revenue Authority Streamlines Trade to Spur Economic Growth

Gambia Revenue Authority Streamlines Trade to Spur Economic Growth

The Gambia Revenue Authority is collaborating with the World Customs Organization to optimize customs operations and strengthen trade facilitation measures through the implementation of performance assessment mechanisms. These measures include Authorized Economic Operator (AEO) programs and coordinated border management. The goal is to enhance the national performance assessment system and promote economic development in The Gambia. This collaborative effort aims to improve customs efficiency and effectiveness, ultimately contributing to a more streamlined and competitive trade environment.

02/05/2026 Customs Knowledge
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Gambia Enhances Customs Efficiency with WCO Trade Facilitation Support

Gambia Enhances Customs Efficiency with WCO Trade Facilitation Support

The World Customs Organization (WCO) supported the Gambia Revenue Authority (GRA) in hosting a Time Release Study (TRS) workshop to enhance trade facilitation. Through expert guidance, practical exercises, and action plan development, Gambia aims to establish a trade facilitation baseline, improve its business environment, and comply with the WTO Trade Facilitation Agreement. The TRS will precisely identify customs clearance bottlenecks, optimize processes, reduce costs, and enhance business competitiveness.

02/05/2026 Customs Knowledge
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

With support from the World Customs Organization-West and Central Africa Capacity Building Project, The Gambia Revenue Authority has launched the development of a strategic dashboard to improve performance management. By identifying key performance indicators (KPIs) and establishing monitoring mechanisms, the dashboard will provide senior management with an overview of organizational performance, facilitating decision-making and organizational development. This initiative represents a significant step for The Gambia in advancing modern tax administration.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Upgrades HR Systems with WCO Aid

Gambia Revenue Authority Upgrades HR Systems with WCO Aid

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, supports the Gambia Revenue Authority (GRA) in modernizing its Human Resource Management (HRM). GRA is pioneering a competency-based HRM approach in West and Central Africa, reviewing and refining key tools such as job catalogs and competency frameworks. This initiative aims to build a highly qualified tax workforce, improve operational efficiency and service delivery, and contribute significantly to national economic development. The focus is on creating a sustainable and effective HRM system within the GRA.

01/20/2026 Customs Knowledge
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GIZ WCO Boost Gambia Trade with New Customs Tools

GIZ WCO Boost Gambia Trade with New Customs Tools

GIZ Germany, in collaboration with the WCO, is supporting Gambia in enhancing trade facilitation. The project focuses on optimizing risk management, strengthening inter-agency cooperation, and utilizing the WCO Time Release Study tool. The aim is to reduce cargo clearance times, improve trade efficiency, and ultimately promote economic development in Gambia. This initiative seeks to streamline customs procedures and create a more competitive trading environment for the country.

01/22/2026 Customs Knowledge
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WCO Aids Gambia in Trade Facilitation Via AEO Program

WCO Aids Gambia in Trade Facilitation Via AEO Program

With support from HMRC, the WCO is assisting the Gambia Revenue Authority (GRA) in implementing an Authorized Economic Operator (AEO) program and advancing Coordinated Border Management (CBM). Through online training, field visits, and joint workshops, the initiative aims to enhance the capacity of the GRA and other border agencies. This optimization of customs clearance processes is expected to promote trade facilitation in Gambia, leading to improved efficiency and reduced costs for businesses involved in international trade. The project is crucial for Gambia's economic development by streamlining border procedures.

01/22/2026 Customs Knowledge
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Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization Project, supported the Gambia Revenue Authority (GRA) in implementing competency-based human resource management modernization. The expert team assisted the GRA in refining key tools such as the competency directory and job directory, laying the foundation for subsequent communication, change management, and system implementation. This initiative aims to improve tax collection efficiency and promote national economic development.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

With the support of the World Customs Organization, The Gambia Revenue Authority (GRA) launched strategic management reforms to enhance organizational efficiency and strategic execution. Through assessment, roadmap development, and strengthening project management systems, the GRA aims to become a West African tax model, contributing to regional development. The reforms are expected to improve revenue collection, streamline processes, and foster greater international cooperation in tax matters, ultimately boosting The Gambia's economic growth and stability.

01/26/2026 Customs Knowledge
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