Amazon Sellers Face Challenges Resolving Rating Disputes

Amazon Sellers Face Challenges Resolving Rating Disputes

Amazon sellers frequently encounter rating issues. This article uses a real-world case to illustrate the varying levels of Amazon customer service. It provides practical strategies for efficiently utilizing customer service resources to address rating problems. Key takeaways include exploring multiple channels, clearly describing the issue, maintaining patience and politeness, and appropriately leveraging available resources. This aims to help sellers improve operational efficiency and effectively manage their product ratings on the Amazon platform.

01/16/2026 Logistics Industry Insights
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Banggood Cuts Jobs Amid Crossborder Ecommerce Challenges

Banggood Cuts Jobs Amid Crossborder Ecommerce Challenges

The 'standby employment' incident involving some employees at Banggood in Guangzhou reflects the challenges facing the cross-border e-commerce industry. External factors such as the pandemic, geopolitical risks, and high inflation, coupled with internal pressures like tightened platform policies and rising logistics costs, have led to business difficulties. Cross-border e-commerce companies need to actively transform and upgrade through refined operations, diversified channel expansion, technological innovation, and compliant operations to survive and thrive in the fierce market competition.

01/16/2026 Logistics Industry Insights
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Monsoon Season Challenges Container Shipping Moisture Control

Monsoon Season Challenges Container Shipping Moisture Control

Ocean freight during the rainy season requires special attention to moisture protection and damage prevention. Before loading, inspect container seals and enhance waterproof packaging. Place desiccants inside the container. Purchase insurance to transfer risk. Monitor weather conditions and cargo status in real-time. Take precautions against rain and ensure ventilation during unloading. By implementing these measures, cargo safety can be ensured. These strategies mitigate the risks associated with humidity and water damage during transit, safeguarding goods from potential losses.

01/16/2026 Logistics Encyclopedia
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Oneway Container Leasing Eases Global Shipping Woes

Oneway Container Leasing Eases Global Shipping Woes

The global supply chain faces challenges, and traditional shipping models are rigid. One-way container leasing, as a more flexible and efficient solution, aims to alleviate port congestion, address high freight rates, and reduce environmental pressure by reducing empty container repositioning, lowering transportation costs, and promoting green shipping. Despite challenges in supply-demand matching, network coverage, and market acceptance, one-way leasing is expected to play a greater role in reshaping the global supply chain with digital transformation and green development.

01/06/2026 Logistics Industry Insights
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Global Logistics Firms Embrace Compliance Automation for 2026 Resilience

Global Logistics Firms Embrace Compliance Automation for 2026 Resilience

Global logistics faces numerous challenges in 2025, including tariffs and trade restrictions. To navigate this uncertainty, businesses should invest in talent, processes, and technology, building a robust compliance system to automate trade and enhance supply chain transparency and agility. Establishing a risk management framework, strengthening government-business communication, diversifying sourcing, deepening partnerships with logistics providers, and prioritizing talent development are crucial. These strategies will enable companies to effectively address future challenges and maintain a competitive edge in the evolving global landscape.

12/31/2025 Logistics Industry Insights
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Global Customs Group Enters New Era of Cooperation

Global Customs Group Enters New Era of Cooperation

The successful annual conference of the Customs Representatives Association marked the official launch of the association's restructuring and modernization process, injecting new vitality into global customs cooperation. The conference emphasized the crucial role of customs specialists in international collaboration and looked forward to the future of customs cooperation in the context of digitalization and intelligence. The aim is to jointly address global challenges and promote global trade facilitation and security.

01/05/2026 Customs Knowledge
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US Imports Drop for Third Month Signaling Global Trade Slowdown

US Imports Drop for Third Month Signaling Global Trade Slowdown

November US container imports decreased by 3.2% year-over-year, marking the third consecutive month of decline and falling below October's figures. This data potentially indicates cooling US consumer demand and global economic uncertainty. As a global trade indicator, the continued decline may signal challenges for the global economy, warranting close attention. The decreasing import volume suggests a weakening economic outlook and could foreshadow broader economic difficulties ahead.

01/07/2026 Logistics
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Heathrow Cargo Operations Resume Postoutage Easing Supply Chain Strain

Heathrow Cargo Operations Resume Postoutage Easing Supply Chain Strain

Heathrow Airport's cargo operations quickly recovered after a power outage, signifying the reactivation of a crucial node in the global supply chain. Despite backlog challenges, collaborative efforts ensured timely delivery of goods, highlighting the resilience and adaptability of the air cargo industry. This incident also prompted reflection on supply chain risk management and the strengthening of contingency plans to address future challenges. The swift recovery underscores the importance of Heathrow as a vital link in global trade and the industry's commitment to overcoming disruptions.

12/30/2025 Logistics
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Global Aviation Sector Advances with Iataled Transformation

Global Aviation Sector Advances with Iataled Transformation

With 70 years of industry experience, a global team of experts, robust data support, and a global service network, IATA Consulting provides customized solutions for aviation companies. We help them address challenges and improve profitability, operational efficiency, safety levels, and security capabilities. IATA Consulting is the preferred partner for aviation industry transformation and upgrades.

01/08/2026 Logistics Industry Insights
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