Amazon US Investigated for Consumer Rights Violations

Amazon US Investigated for Consumer Rights Violations

Amazon US is being sued over consumer rights issues, exposing regulatory loopholes in e-commerce platforms regarding product quality, return policies, and false advertising. The article calls on Amazon US to strengthen product quality audits, improve return policies, and crack down on false advertising. It also suggests introducing third-party regulation to improve consumer rights protection and promote healthy industry development. This lawsuit highlights the need for greater accountability and transparency in online marketplaces to safeguard consumers from unfair practices and ensure fair competition.

02/02/2026 Customs Knowledge
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WCO Ensured Global Trade Stability During Pandemic

WCO Ensured Global Trade Stability During Pandemic

Amidst the global pandemic, the World Customs Organization (WCO) actively coordinates its member customs administrations to address the impact on international trade. This is achieved through information sharing, trade facilitation measures, enhanced international cooperation, and protection of frontline customs officers. The WCO established a dedicated COVID-19 information webpage, simplified customs clearance procedures for essential medical supplies, promoted the revised Kyoto Convention, and provided capacity building support. These efforts significantly contribute to ensuring global trade stability and fostering economic recovery during these challenging times.

02/02/2026 Customs Knowledge
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Ozon Sellers Face Challenges Amid Rising Order Cancellations

Ozon Sellers Face Challenges Amid Rising Order Cancellations

This article provides an in-depth analysis of the compensation mechanism for order cancellations on the Ozon platform. It focuses on the prerequisites for Ozon compensation, common scenarios, and specific handling methods for exceptional cases. The article advises sellers to promptly track order status and maintain communication with Ozon and logistics companies to maximize the protection of their rights and avoid losses. It emphasizes proactive monitoring and communication as key strategies to mitigate potential financial and logistical setbacks in cross-border e-commerce via Ozon.

02/03/2026 Logistics
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International Aid Strengthens Malis Customs Crisis Response

International Aid Strengthens Malis Customs Crisis Response

The World Customs Organization (WCO) collaborates with the UN Office for the Coordination of Humanitarian Affairs (UN-OCHA) through the C-RED project to support Mali in enhancing its customs clearance capacity for emergency relief goods. This initiative aims to strengthen customs' preparedness for emergencies in West Africa by focusing on capacity building, coordination mechanisms, and the development of Standard Operating Procedures (SOPs). The goal is to ensure the rapid delivery of relief supplies, contributing to the protection of lives and livelihoods during crises.

02/03/2026 Customs Knowledge
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Amazon Probes Zerocost Scam Amid Serial Return Fraud

Amazon Probes Zerocost Scam Amid Serial Return Fraud

Amazon sellers are facing increasing return fraud, with cases of buyers successfully returning garbage after multiple orders, raising concerns about platform oversight. Issues like loopholes in the FBA return system, professional fraudsters abusing the rules, and AI-generated fake evidence are becoming more prominent. Sellers are urging the platform to implement a "buyer blacklist" feature and establish a more proactive defense mechanism to collectively address the escalating risk of return fraud. They are hoping for tighter regulations and better protection against these fraudulent activities.

02/03/2026 Logistics Industry Insights
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Chinas Qenla Headphones Expand Global Audio Market

Chinas Qenla Headphones Expand Global Audio Market

Qenla is a patented Bluetooth headphone designed independently by Chinese engineers and manufactured by Shenzhen Qenla Electronics Technology Co., Ltd. This article introduces Qenla's brand philosophy, technical strength, service system, and its actions to protect its intellectual property. Drawing on examples of other brands' IP protection cases, it emphasizes the importance of safeguarding intellectual property rights. Qenla aims to become the leading Bluetooth brand in China, bringing a new lifestyle and unique Bluetooth experience to global users. The company is committed to innovation and protecting its designs.

02/03/2026 Customs Knowledge
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Air Cargo Industry Urges Shipper Support for Policy Changes

Air Cargo Industry Urges Shipper Support for Policy Changes

IATA emphasizes that the recovery of the air cargo industry requires shipper support to drive government policy optimization. Over the past decade, the air cargo industry has made significant improvements in safety, efficiency, and environmental protection, but still faces external challenges. IATA calls on shippers to actively advocate for more reasonable government policies. Simultaneously, the air cargo industry needs to optimize prices, speed, and service to win shipper trust. Digital transformation, green initiatives, and customer centricity are future development directions, requiring collaboration for mutual benefit.

02/04/2026 Logistics Industry Insights
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Amazon Brand Registry Boosts Sales by Protecting Brands

Amazon Brand Registry Boosts Sales by Protecting Brands

Amazon Brand Registry is crucial for protecting your brand, boosting sales, and improving customer experience. It offers six key advantages: product listing protection, sales growth, data analytics, A+ content, enhanced shopping experience, and VIP support. By registering your brand, you can stand out in the Amazon marketplace. It safeguards your brand from infringement, provides access to powerful tools for managing your brand presence, and allows you to create engaging product pages with enhanced content. Leverage Brand Registry to build a strong and trusted brand on Amazon.

12/29/2025 Logistics Encyclopedia
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Amazon Japan Expands Prime Day Deals Amid Brazils Social Commerce Growth

Amazon Japan Expands Prime Day Deals Amid Brazils Social Commerce Growth

This article focuses on the opening of Amazon Japan's Prime Day member discount eligibility and the rise of social commerce in Brazil. It analyzes Prime Day preparation strategies, Amazon Japan's new FBA logistics regulations, and the potential of the Vietnamese e-commerce market. It also introduces eBay's seller protection policies. The aim is to help cross-border e-commerce sellers seize market opportunities and address challenges. This includes understanding logistical changes, leveraging social commerce trends, and preparing for major sales events like Prime Day.

12/31/2025 Logistics
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Amazon Sellers Face Copycat Competition Seek Solutions

Amazon Sellers Face Copycat Competition Seek Solutions

This article delves into the phenomenon of “listing hijacking” on Amazon, explaining the mechanism's essence and legal boundaries. It analyzes the multiple impacts of hijacking on sellers and proposes various effective strategies for dealing with it. The article also emphasizes the regulatory responsibilities that Amazon should bear, aiming to provide sellers with comprehensive anti-hijacking guidance and promote the healthy development of the e-commerce industry. It covers the legality, impact, and prevention of listing hijacking, offering practical advice for brand protection on the Amazon marketplace.

12/31/2025 Logistics Industry Insights
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