Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

Global Firms Adopt Service Order Tools to Simplify Crossborder Trade

This article provides a detailed introduction to the service order management function in the back-end system for cross-border e-commerce merchants. It covers how to view order statuses, query order details, and perform various order operations such as contacting buyers, confirming/rejecting delivery, approving/rejecting extensions, and approving/rejecting refunds. The aim is to help merchants efficiently manage service orders, improve customer satisfaction, and ultimately drive business growth.

01/22/2026 Customs Knowledge
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Allegro Sellers Guide to Dispute Resolution and Revenue Protection

Allegro Sellers Guide to Dispute Resolution and Revenue Protection

This article provides a detailed interpretation of Allegro's dispute resolution rules, emphasizing the importance of proactive communication and quick response for sellers. It offers specific strategies for handling 'item not received' and other types of disputes. Furthermore, it explains the procedures following dispute resolution and Allegro's intervention mechanism. The aim is to help sellers effectively resolve disputes, improve customer satisfaction, and maintain their store's reputation. By understanding these guidelines, sellers can navigate potential issues and ensure a positive customer experience on the Allegro platform.

02/03/2026 Logistics Encyclopedia
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Strategies to Convert Hesitant Export Clients Amid Uncertainty

Strategies to Convert Hesitant Export Clients Amid Uncertainty

This article delves into the common reasons why foreign trade customers say "wait and see," such as internal approvals, competitor comparisons, and polite rejections. It proposes targeted strategies, including providing concrete reasons, conveying value, and setting deadlines, to take control. It emphasizes the need for proactive persistence in foreign trade, rather than passive waiting. By precisely targeting customers, building a brand image, offering personalized solutions, and continuously learning, businesses can improve their deal closing conversion rates.

02/05/2026 Customs Knowledge
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Guide Helps Sellers Navigate Ozon Returns Process

Guide Helps Sellers Navigate Ozon Returns Process

This article details how OZON sellers can efficiently handle return requests. It covers key steps such as logging into the account, accessing return management, filtering applications, viewing details, processing requests, communicating promptly, and ensuring a smooth return process. Through clear process guidance and practical advice, this guide helps sellers improve return management efficiency, maintain good customer relationships, and optimize store operations. It emphasizes proactive communication and adherence to OZON's policies for a positive customer experience and streamlined workflow.

02/12/2026 Logistics Encyclopedia
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Dualfunction Chairs Gain Popularity in Global Furniture Market

Dualfunction Chairs Gain Popularity in Global Furniture Market

The product code 9401409000 refers to a dual-purpose chair that can serve as a bed, specifically classified under furniture items. It has an export tax rate of 0%, with export rebates as high as 13%, while the general import tax rate stands at 100%. This product demonstrates strong multi-functionality and promising market prospects.

08/05/2025 HS Code Query
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Shopify Adapts to Shortform Video Ecommerce Boom

Shopify Adapts to Shortform Video Ecommerce Boom

This article analyzes the current situation and future of Shopify independent e-commerce websites under the impact of short videos. Despite challenges from platforms like TikTok, Shopify still offers advantages such as strong autonomy and fast payment collection. The article explores cooperation models between independent sites and short video platforms, and how to capitalize on the short video boom to monetize traffic. It also highlights the difficulties and challenges faced by independent sites, providing valuable insights for cross-border e-commerce sellers.

01/06/2026 Logistics Industry Insights
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Madecom Collapse Highlights Risks for Online Retailers

Madecom Collapse Highlights Risks for Online Retailers

Made.com's bankruptcy stemmed from a confluence of factors including macroeconomic headwinds, supply chain issues, high marketing costs, customer churn, and mismanagement. This case serves as a warning to cross-border e-commerce businesses, highlighting the need for diversified market strategies, optimized supply chain management, strengthened financial controls, improved customer service, and close monitoring of macroeconomic trends. By addressing these areas, companies can mitigate risks and achieve sustainable growth in the competitive global marketplace.

01/06/2026 Logistics Industry Insights
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Overstock Expands Ecommerce Opportunities for Sellers

Overstock Expands Ecommerce Opportunities for Sellers

This article provides an in-depth analysis of the Overstock e-commerce platform's advantages and potential, revealing its high-quality traffic, premium customer base, and mature service system through data analysis. Furthermore, it proposes refined onboarding and operational strategies for domestic sellers, covering aspects such as product selection, pricing, logistics, and payment collection. The aim is to assist sellers in seizing Overstock's market opportunities and achieving business growth.

12/30/2025 Logistics Industry Insights
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Chinese Robot Vacuum Brands Dominate Global Market

Chinese Robot Vacuum Brands Dominate Global Market

Chinese robot vacuum cleaners are rising in the global market through technological innovation, supply chain advantages, and market insights, with brands like Ecovacs, Roborock, Xiaomi, and Dreame leading the way. Despite challenges from new competitors and potential rivals like DJI, established players like iRobot are undergoing restructuring. Online reviews are crucial for marketing robot vacuum cleaners. Chinese brands are expected to continue leading the development of the smart cleaning industry.

02/03/2026 Logistics Industry Insights
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