Benin Customs Modernizes HR Leads Reform in West Africa

Benin Customs Modernizes HR Leads Reform in West Africa

With the support of the World Customs Organization, the Benin Customs Administration launched a Human Resource Modernization project aimed at building a competency-based HRM system. Through capacity building, job catalog refinement, and regional cooperation, Benin Customs has set a precedent for improving efficiency and promoting regional customs modernization. The project emphasizes continuous improvement and comprehensive implementation to create a highly efficient and professional workforce. This initiative showcases Benin's commitment to modernizing its customs operations and fostering a skilled workforce capable of meeting the evolving demands of international trade.

01/26/2026 Customs Knowledge
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Mali Customs HR System Sets Benchmark for West Africa

Mali Customs HR System Sets Benchmark for West Africa

With the support of the World Customs Organization, Mali Customs successfully implemented a competency-based human resources management system. Through broad participation and high-level support, they optimized recruitment, training, and performance management. This experience provides a valuable reference for other developing countries, emphasizing the importance of high-level commitment, broad participation, and a gradual approach. The goal is to enhance the professionalism of the customs workforce and contribute to national economic development.

01/26/2026 Customs Knowledge
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Workforce Go Eases HR Strain for Distributors in Peak Seasons

Workforce Go Eases HR Strain for Distributors in Peak Seasons

Workforce Go is launching a free webinar to help distribution companies tackle HR challenges during peak season. The webinar focuses on streamlining payroll, HR, and time tracking processes to improve employee satisfaction and optimize operational efficiency. Workforce Go offers solutions that integrate with ERP systems, eliminating manual data entry and enabling centralized workforce data management. This helps companies succeed in a competitive market by providing better insights and control over their workforce, ultimately improving productivity and profitability.

01/15/2026 Logistics Industry Insights
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Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
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WCO Backs Philippines Customs Modernization with HRM System

WCO Backs Philippines Customs Modernization with HRM System

The World Customs Organization (WCO) successfully conducted a personnel management diagnostic of the Bureau of Customs (BOC) in the Philippines. This aimed to support BOC's strategic goals and HR modernization by building a competency-based HRM system. The diagnostic highlighted the importance of HR roles, competency-based HRM, and training development. The BOC committed to adopting the WCO's 18 customized recommendations to drive the implementation of future action plans.

01/05/2026 Customs Knowledge
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Burundi Adopts Competencybased HRM System for Revenue Authority

Burundi Adopts Competencybased HRM System for Revenue Authority

With support from the World Customs Organization, the Burundi Revenue Authority is undergoing modernization through the development of a competency-based HRM system. This aims to improve operational efficiency, increase tax revenue, and enhance stakeholder relations. The workshop focused on empowering the HR department to build a competency model and develop an action plan. The WCO will continue to provide support to help the Burundi Revenue Authority achieve its modernization goals. This initiative highlights the importance of HR in driving organizational change and improving public service delivery.

01/05/2026 Customs Knowledge
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Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

The Lesotho Revenue Authority (LRA) is actively implementing a competency-based human resource management system to enhance operational efficiency and tax collection capabilities. Supported by the World Customs Organization through the EPCB-HRMP project, the initiative aims to assist LRA in building a strategic HR management system. This system focuses on aligning talent with roles, ultimately contributing to LRA's modernization goals. This endeavor offers valuable lessons and best practices for other African tax administrations seeking to modernize their HR practices and improve overall performance.

01/22/2026 Customs Knowledge
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Lesotho Revenue Authority Modernizes Talent Management for Efficiency

Lesotho Revenue Authority Modernizes Talent Management for Efficiency

The Lesotho Revenue Authority (LRA) is implementing a competency-based human resource management system in collaboration with the World Customs Organization (WCO) to enhance operational efficiency and tax revenue. WCO workshops and capacity-building support are helping LRA staff acquire modern HR management skills and develop action plans. With strong commitment from LRA leadership, talent management is poised to be a key driver in the tax department's transformation. This initiative signifies a significant step towards modernizing the LRA and improving its ability to meet its revenue collection goals.

01/05/2026 Customs Knowledge
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Barbados Customs Adopts Skillsbased Hiring to Boost Efficiency

Barbados Customs Adopts Skillsbased Hiring to Boost Efficiency

Barbados Customs is reforming its human resource management, collaborating with the WCO and IMF to develop a skills directory and explore the establishment of an internal HR department. This initiative aims to modernize HR practices within the customs administration, aligning them with international standards and best practices. The focus on skills-driven development is expected to enhance the capabilities of customs officers and improve overall operational efficiency. This reform represents a significant step towards strengthening Barbados Customs' capacity to effectively manage its workforce and contribute to national economic development.

01/26/2026 Customs Knowledge
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Logistics Industry Embraces Techdriven Transformation

Logistics Industry Embraces Techdriven Transformation

This article provides an in-depth analysis of the latest trends and developments in the logistics industry, covering policy interpretation, technological innovation, and market insights. From port mergers to the application of emerging technologies, and talent development to regulatory analysis, it aims to provide logistics companies with comprehensive decision-making references and operational guidance. The goal is to help businesses seize opportunities and achieve sustainable development in a fiercely competitive market.

08/15/2025 Port Encyclopedia
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