Autonomous Forklifts Transform Warehousing Industry

Autonomous Forklifts Transform Warehousing Industry

Autonomous forklifts are not entirely 'unmanned' but require human-robot collaboration. Humans play a vital role in exception handling, remote monitoring, and dual-mode operation. As technology advances, pallet movement in high-density storage areas is trending towards full autonomy, integrating with WMS to enhance efficiency and accuracy. Human-robot collaboration is crucial for the development of autonomous forklifts, leveraging human intelligence for complex scenarios while automating routine tasks. This synergy optimizes warehouse operations and ensures seamless integration with existing systems.

01/16/2026 Logistics Industry Insights
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Serbian Customs Adopts Wcos Competencybased HR Model

Serbian Customs Adopts Wcos Competencybased HR Model

The World Customs Organization (WCO) conducted a Competency-Based Human Resource Management (CBHRM) workshop for the Serbian government, aiming to enhance human resource management and promote customs modernization within Serbian Customs. The workshop covered strategic HRM, HRM systems, the CBHRM framework, and project management. This initiative supports Serbian Customs in building a talent-driven organization.

01/05/2026 Customs Knowledge
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WCO Supports Sudan Customs in HR Management Reform

WCO Supports Sudan Customs in HR Management Reform

The World Customs Organization (WCO) held a workshop in Sudan to enhance customs human resource management capabilities, evaluating previous results and improving HRM tools. The workshop focused on workforce planning, job descriptions, competency frameworks, performance appraisal, and employee motivation, resulting in a new roadmap. The WCO provides expertise, technical guidance, and capacity building to help Sudanese Customs build a scientific and efficient human resource management system, enhancing customs modernization.

01/05/2026 Customs Knowledge
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Chatgpt Team Edition Upgrades for Free to Enhance Productivity

Chatgpt Team Edition Upgrades for Free to Enhance Productivity

ChatGPT Team edition is now available for free upgrade to all users starting January 12th. This upgrade offers advanced conversation management, personalized settings, and data analysis capabilities. The goal is to lower the barrier to entry for AI applications, promote technology adoption, and empower various industries. This move aims to usher in a new era of AI-driven innovation.

01/07/2026 Logistics Industry Insights
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DHL Canada Strike Disrupts Crossborder Ecommerce Shipments

DHL Canada Strike Disrupts Crossborder Ecommerce Shipments

A nationwide DHL strike in Canada is causing delays for cross-border e-commerce parcels, impacting companies like Lululemon, Shein, and Temu. The strike stems from labor disputes, rooted in the conflict between algorithms and human labor. This article analyzes the strike's impact, offers coping strategies for e-commerce sellers, and explores the interplay between machine intelligence and human value. It provides valuable insights for cross-border e-commerce businesses navigating this disruption.

01/07/2026 Logistics
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Liberia Upgrades Tax Agency HR Systems with WCO Assistance

Liberia Upgrades Tax Agency HR Systems with WCO Assistance

With the support of the World Customs Organization (WCO), the Liberia Revenue Authority (LRA) is modernizing its Human Resource Management (HRM). This includes developing a job catalog and competency framework, as well as initiating capacity assessments and change management. Emerging as a model in West Africa, the LRA is progressing towards becoming a regional leader in HRM, offering valuable lessons for other developing nations. The modernization efforts aim to enhance the efficiency and effectiveness of the LRA's workforce.

01/05/2026 Customs Knowledge
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Burkina Faso Customs Implements Competency Framework to Modernize HR

Burkina Faso Customs Implements Competency Framework to Modernize HR

With the support of the WCO, Burkina Faso Customs has launched a competency framework and job directory to improve human resource management and organizational efficiency. This initiative serves as a valuable model for developing countries seeking to enhance their customs administration. The implementation of the competency framework aims to strengthen the skills and knowledge of customs officials, leading to improved performance and better service delivery. By focusing on capacity building and effective human resource practices, Burkina Faso Customs is contributing to economic growth and trade facilitation.

12/30/2025 Customs Knowledge
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Burundi Adopts Competencybased HRM System for Revenue Authority

Burundi Adopts Competencybased HRM System for Revenue Authority

With support from the World Customs Organization, the Burundi Revenue Authority is undergoing modernization through the development of a competency-based HRM system. This aims to improve operational efficiency, increase tax revenue, and enhance stakeholder relations. The workshop focused on empowering the HR department to build a competency model and develop an action plan. The WCO will continue to provide support to help the Burundi Revenue Authority achieve its modernization goals. This initiative highlights the importance of HR in driving organizational change and improving public service delivery.

01/05/2026 Customs Knowledge
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