Amazon Adjusts Return Policy to Balance Costs Customer Satisfaction

Amazon Adjusts Return Policy to Balance Costs Customer Satisfaction

Amazon is upgrading its seller return tools, helping merchants balance cost control and user experience through refined Returnless Resolutions and a new return dashboard. The key impacts of this upgrade are refined operations, data-driven decision-making, and improved user experience. This signals a future trend of intelligent and automated return management. The new tools aim to streamline the return process, providing sellers with more control and insights to optimize their return strategies and enhance customer satisfaction.

01/08/2026 Logistics
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B2B Crossborder Ecommerce Thrives Beyond Amazon

B2B Crossborder Ecommerce Thrives Beyond Amazon

This paper delves into the dedicated line operation model of cross-border e-commerce B2B, comparing the differences between B2B, B2C, COD, and POD models. It focuses on explaining the 9710 and 9810 models for B2B exports and their declaration processes. Furthermore, it elaborates on the advantages of B2B transitioning to B2C, providing strategic references for foreign trade enterprises to transform and upgrade. This aims to help sellers achieve diversified development in the cross-border e-commerce field.

01/04/2026 Logistics Encyclopedia
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Amazon Expands A Content Tools to Improve Seller Conversions

Amazon Expands A Content Tools to Improve Seller Conversions

Amazon is offering advanced A+ page features, allowing regular sellers to use multimedia modules like videos and carousels to improve product conversion rates. Eligibility requires all ASINs in the store to utilize A+ content, and at least 15 A+ submissions approved within the past 12 months. Sellers meeting these criteria are encouraged to seize this beta testing opportunity and upgrade their A+ pages as soon as possible to leverage the enhanced features and potentially boost sales.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Boost Conversions With Premium A Content

Amazon Sellers Boost Conversions With Premium A Content

This article provides a detailed overview of Amazon Premium A+ Content, highlighting its differences from standard A+ Content, its benefits, eligibility requirements, creation steps, and usage considerations. Premium A+ Content, with its enhanced visuals and interactive experiences, can significantly improve product conversion rates and brand image. Take advantage of the free trial opportunity and upgrade your A+ Content today to boost your product's performance and customer engagement on Amazon. It emphasizes the visual and interactive elements for better conversion.

12/31/2025 Logistics Encyclopedia
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Qantas Freight Enhances Tracking for Crossborder Trade Efficiency

Qantas Freight Enhances Tracking for Crossborder Trade Efficiency

Qantas Freight is upgrading its cargo tracking system, providing more transparent and efficient logistics solutions for air freight through intelligent tracking systems, optimized global network layout, and deepened localized services. This upgrade aims to help cross-border trade enterprises improve their supply chain management effectiveness, offering enhanced visibility and control over their shipments. The enhanced tracking capabilities will provide real-time updates and improved accuracy, ultimately streamlining the entire air freight process and boosting customer satisfaction.

12/30/2025 Logistics
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Amazon Introduces Video Ads to Boost Seller Engagement

Amazon Introduces Video Ads to Boost Seller Engagement

Amazon has upgraded its Display Ads video advertising feature, providing sellers with a new way to drive off-Amazon traffic and enhance brand exposure. By dynamically showcasing products, combined with precise targeting and bidding optimization strategies, it helps sellers increase sales and brand influence in a competitive market. This upgrade allows for more engaging product demonstrations and improved campaign performance, ultimately assisting sellers in standing out and achieving their advertising goals outside of the Amazon marketplace.

12/30/2025 Logistics Industry Insights
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Nansha Port Tightens Hazardous Materials Oversight

Nansha Port Tightens Hazardous Materials Oversight

Guangzhou Nansha Port is tightening its control over dangerous goods, strictly prohibiting concealment and false declaration. Violators will face penalties including termination of cooperation and bearing all losses. This measure aims to maintain port operational order, ensure maritime transport safety, and prevent casualties and property damage. The upgrade emphasizes stricter enforcement and accountability to deter illegal activities related to dangerous goods handling within the port area, ultimately contributing to a safer and more secure environment for all stakeholders.

01/15/2026 Logistics
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GLS Expands Automated Sorting in Western US to Meet Ecommerce Demand

GLS Expands Automated Sorting in Western US to Meet Ecommerce Demand

GLS has upgraded its Las Vegas and Ontario hubs with automated sorting systems to handle the surge in e-commerce parcels. This upgrade aims to improve efficiency, reduce costs, and optimize space within the facilities. The implementation of automated sorting is a strategic move to prepare for peak logistics seasons and ensure smooth operations amidst increasing volumes. By streamlining the sorting process, GLS expects to enhance its overall throughput and maintain high service levels for its customers.

01/16/2026 Logistics
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UPS Expands Air Conditioning for Worker Comfort

UPS Expands Air Conditioning for Worker Comfort

UPS is accelerating its air conditioning upgrade program to provide a more comfortable working environment for frontline employees. This initiative is a key component of the five-year labor agreement reached with the Teamsters, aiming to install air conditioning in thousands of existing delivery vehicles and ensure all new vehicles are equipped with air conditioning. This move not only demonstrates care for employees but also represents a significant step by UPS to improve service quality by enhancing working conditions.

01/15/2026 Logistics
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GM Adopts AI to Tackle Supply Chain Challenges

GM Adopts AI to Tackle Supply Chain Challenges

General Motors partnered with aThingz to upgrade its supply chain using AI technology, addressing challenges, controlling costs, and enhancing value. The collaboration highlights the key advantages of aThingz' AI solutions in optimizing logistics and streamlining operations. This transformation allows GM to better navigate market fluctuations, improve efficiency, and gain a competitive edge by leveraging data-driven insights for proactive decision-making. The focus is on how AI enables a more resilient and cost-effective supply chain for General Motors.

01/19/2026 Logistics Industry Insights
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